Peter Tourigny was our senior loan officer that walked us through every step. He was patient & very clear answering all our questions. What impressed me the most is Peter was always available via our... See more
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Mutual of Omaha Reverse Mortgage A Legacy of Trust, A Future of Possibility Since 1909, Mutual of Omaha has been helping Americans protect what matters most. Rooted in hometown values and built on a tradition of care and responsibility, we exist for the benefit of our customers—not shareholders. At Mutual of Omaha Reverse Mortgage, we carry that legacy forward by helping homeowners aged 62 and older unlock the power of their home equity. A reverse mortgage is more than a financial tool—it’s a way to access the resources through your home’s equity so you can live your golden years with greater freedom and peace of mind. And because it’s a non-recourse loan, you’ll never owe more than your home is worth. We understand that choosing a reverse mortgage is a big decision. That’s why we focus on what matters most—you. Before we talk about loan options, we take the time to understand your goals, your concerns, and your vision for the future. We hear it time and time again: customers love how smooth and straightforward the application process is. They consistently praise our friendly, knowledgeable staff who guide them every step of the way with patience, professionalism and care. Whether you’re looking to supplement your income, cover healthcare expenses, or simply enjoy more financial flexibility, Mutual of Omaha Reverse Mortgage is here to help you make it happen—easily, securely, and confidently.
3131 Camino Del Rio N Suite 1100 , 92108, San Diego, United States
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Applying for and obtaining a reverse mortgage is a time consuming process. The team at Mutual of Omaha (Erik F. &Michael C.) made this effortless to apply for and complete the required documentation. They provided solid advice, never pressuring me to select their product. They gave me the assistance I required given a severe medical condition that developed at the onset. Their support exceeded my expectations and made it possible to complete this. I highly recommend this product and Mutual of Omaha.

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This is Lyndon, I’m the one that handled everything on our end. Things got off to a slow start but in the end all turned out great. It’s the holidays now so at this time I really don’t know how all things will turn out. I got a notice in the mail from TDECU that I owe for November’s mortgage and now it’s time for December’s payment. So at this point I don’t know what I need to do on my end if anything. Hopefully things are all taken care of at this point and I have nothing to worry about. The question you ask at the end of this post asks for a date all of the problems we had. I cannot be specific on that question, because we had problems throughout the whole process. But Autumn got everything worked out and hopefully we can now live with less stress on our lives.

Reply from Mutual of Omaha Reverse Mortgage
Gregory and his assistant was so detailed and pleasant to deal with. The information that they sent me was very helpful and easy to follow and understand. Whenever there was a hiccup in the information I supplied them with they were their to rescue me. I trusted them and Mutual of Omaha to do their best and you all did. Now I can relax and enjoy the rest of my life in my home. The experience could have been rated a ten. Thank you so much for all your help and expertise. I really appreciated working with them and your company.

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Steve Gomez was so helpful and patience.
He made the experience an easy to understand.

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Rodney Kalb was invaluable in helping me navigate the reverse mortgage process. He was sensitive to my concerns and likely set a record for overall processing time. I commend Michael Colburn for his expedited processing efforts.

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Reply from Mutual of Omaha Reverse Mortgage
My Reverse Mortgage journey was a lot easier than I could ever imagine. I know this was due to the agent that worked with me. She was extremely patient, knowledgeable and took time to make sure I fully understood all aspects of the financial journey that I have embarked on.

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John Wuchte was incredibly professional and provided excellent customer service.
He was easy to contact and provided regular updates during the loan process. In addition, he patiently answered all my questions and I'm pleased to say that the Reverse Mortgage went through without a hitch.
I would not hesitate to recommend mutual of Omaha Reverse Mortgage.

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Working with Alainna Pierce was a wonderful experience, she was very prompt, thorough, persistent and professional.
All 5 stars are to her personally along with Nataha Lewis. Enough cannot be said for both of these individuals, they were amazing!

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eri floyd very detailed explanation and patiet.

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Gina was on it from start to finish. Very professional

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Our experience with Mutual of Omaha, and Erik Floyd was really, really good. Erik was awesome. Super polite, very genuine, and a great guy to work with. Erik was the best at taking his time explaining everything in laymans terms really well. He put us at ease through the whole process, and was always prompt in getting back to us no matter when we called. It all went seamlessly and fast. Thank You Erik and Mutual of Omaha.
Doug & Cheryl Clarkson

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Once my wife and I decided to look into a Reverse Mortgage, I, being in my early 70s, and my wife, in her late 60s, we reached out to Erik Floyd. He did a great job describing the process, as we were leery at first due to the varying opinions one hears. Erik was extremely helpful every step of the way, from initiation to completion of the Loan process when we settled in early November. We look forward to enjoying the benefits this process will give my wife and me, and I highly recommend Erik Floyd to anyone considering a similar path. He's a great guy!

Reply from Mutual of Omaha Reverse Mortgage
Rodney Kalb was awesome. This was the 1st major decision I made since my husband passed way, and I was extremely nervous about reverse mortgages. Rodney explained everything (several times in fact), making sure I understood all aspects. He called me twice a week until the mortgage was completed. His communication during the process and about the process was impeccable. Truly an asset to your company!

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Billy was phenomenal. He was very thorough and followed up along the way with answers to every question I had. He is an asset to your company

Reply from Mutual of Omaha Reverse Mortgage
David Reynolds guided me through all the details of the reverse mortgage process. The entire process was smooth and efficient and we were entirely satisfied with everything.

Reply from Mutual of Omaha Reverse Mortgage
Erik Floyd worked with me through the loan process. He stayed in contact and answered any questions I had regarding my loan step by step. I want to personally thank Erik for his guidance and professionalism.

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Your representative, Steve Gomez, made my experience easy and pleasurable. He was patient and took his time explaining my many questions.

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