MutualArt Reviews 

394
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the incredible artist database and helpful update alerts that make exploring various collections and tracking specific creators very easy and enjoyable. People also find the platform extremely useful for researching historical auction prices, discovering new artworks, and learning more details about the international art market. However, some people mentioned that the website interface can occasionally be unresponsive, counterintuitive, or quite challenging to navigate properly on mobile devices. Others noted that the yearly subscription rates are rather steep for personal use and that the available search options can sometimes feel quite limited.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise it as an... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

User experience

People report positive experiences with user experience, finding the platform easy to use, efficient, and... See more

Price

Clients share ambiguous opinions on price, as views on membership costs vary greatly. While some reviewers... See more

Service

Consumers find service to be positive, highlighting helpful assistance when buying paintings and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 3 out of 5 stars

I do not like to be forrced to pay and join a company site to just get the most minimal information about buying a product. I wanted to find out if I could please be notified if one of my works of a... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(394)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They (Roni) were very responsive

They (Roni) were very responsive. They gave me the opportunity to sell a Hauser 1889 oil on canvas , i just felt in was underestimated.

12 February 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for the 5-star review — we truly appreciate it!

We’re glad we could assist with the sale of your artwork and hope to be of help again in the near future.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

I have on and off used Mutual Art on and off but not I have decided to up my membership to premium as they can provide me details on many auction houses

I have on and off used Mutual Art seeking mostly Obeniche paintings as I am an avid collector. Now through them I have found many new and exciting auctions.

17 February 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that we’ve been helpful in your search for Obeniche paintings and that you’ve discovered new and exciting auctions through us.

We truly appreciate your support and look forward to continuing to be your go-to source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

excellent communication

excellent communication, prompt answers to questions.

9 February 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

My art appeared on the site without any consent and my name is incorrectly spelt

My art appeared on the site without any permission. This site draws and lists art from other auction sites without the artists permission. My name is also miss spelt. Titles of works are also incorrect. Have sent in a enquiry before to fix it. Nothing was done.

9 February 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We’re sorry for the frustration this situation has caused.

Our platform aggregates publicly available auction and sales data from third-party sources to help provide market insights, and we understand how important it is that artist information and artwork details are accurate. The information displayed on our site reflects the data provided by those sources, and in some cases, those sources may contain errors or outdated information.

We did receive your request for correction shortly before this review was posted, and our content team has already been notified. They will review the listings and work to update or correct the information based on your request as soon as possible.

We appreciate you bringing this to our attention and giving us the opportunity to address it.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

User friendly and efficient method of…

User friendly and efficient method of finding the in depth information you need on antique artwork!

31 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Christine,

We really appreciate your kind review and 5 stars! Thanks for taking the time to share your experience with us.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Mutual Art is professional and…

Mutual Art is professional and friendly. Negotiations were easy. The communication and transaction went without a hitch
MA is a delight to work with.

5 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for your kind review! We’re delighted to hear that you were satisfied with our sales service and that everything went smoothly.

We look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Responsive

Responsive, professional and knowledgeable

12 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5-stars! We appreciate your support and are glad you had a great experience with our team.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Artwork appraisal

It was easy to submit my artwork for an appraisal and have MutualArt recommend an auction firm to work with. Very good communication via email. Began on Dec 17th 2025 and have updates regularly.

17 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Barbara,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

Not exactly what I expected

Not exactly what I expected. So far (for me) the "search" possibilities seem limited. I collect antique JAPANESE bamboo baskets and I can't find a way to search for them other than by Artist Name........... which is extremely cumbersome to do. Are there ways to search other than by artist?
Thank You

15 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback! To better understand your needs and provide assistance, please contact our support team directly.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

I look at the site everyday to follow…

I look at the site everyday to follow my list of selected artists.

I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interesting to see gallery to gallery sales and the uplifts applied.

The site is good! A bit of a challenge to use on my phone. Easier on my tablet or desktop.

10 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Mark,

Thank you for your thoughtful review! We’re glad to hear you find MutualArt useful and appreciate your feedback about the mobile experience.

We will keep working to make it easier to use on phones.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

Pre Auction Sale Info needs to be shown

If you select artists to follow, Mutual Art only provides info on those artists post auction. They need to provide info before for the auction occurs

10 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Jane,

Thank you for your feedback. We’d like to clarify that we provide both upcoming and post-auction email alerts for artists you choose to follow.

Please contact our support team, and we’ll be happy to investigate what happened in this case.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

Stop sending me email requesting a…

Stop sending me email requesting a rating

7 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Marco,

We’re sorry for the inconvenience. You can opt out of receiving rating emails by updating your email preferences in your account, or you can contact our support team, and we’ll assist you directly.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Focus

I was very happy with the positive response to the artwork I submitted, Michael F Brien, 'Mangroves with Irrigation Channels', 2008, and the way it was then chosen for presentation for the New Year Sale given the festive mood which Michael would have loved.
Michael passed away in April 2021. I had sent an email to you about this but it hasn't been included next to his name online.

What also is the very fine detail of your of zoom feature. It is very apt for Michael and is one of the first things I noticed about him, being his love of putting something of amusement, meaning or clue in a tiny format - that is his mark and goes to the very core of his character and ethnicity.

The experience has lead to my researching and discovering more about Michael's perhaps foretelling an event of the drying up of Mangrove swamps and finding out about the 2015 mass extinction in the Gulf of Carpentaria and the unprecedented likelihood of it not recovering . I had not heard of this nor about Mangrove dieback. He was so concerned about the environment and climate change yet always shows positivity mainly in the form of a solution or original idea.

Thank you for putting his work here on show.

Best,

Roseanne

22 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Dear Roseanne,

Thank you so much for your wonderful review and 5-star rating. We’re honored to showcase Michael’s work and appreciate you sharing your thoughts and memories with us.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

To know more

2 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Telling me when art works are being…

Telling me when art works are being sold. What is not so good is to have to pay for more information.

2 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback! We’re glad our alerts are helpful. Due to the extensive work involved in collecting and maintaining our database, we’re unable to provide all information for free. We truly appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

Unable to access my account when I…

Unable to access my account when I receive email updates. If my subscription has expired I hadn’t received any notice of it.

1 January 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Joseph,

We’re sorry for the inconvenience. Please contact our support team at support@mutualart.com so they can help you access your account and clarify any further questions you may have.

Kind regards,
The MutualArt Team

Rated 3 out of 5 stars

It’s okay

It’s okay. Art sales especially at fairs and such are very private naturally so you’re still not gonna get an even remotely full picture of the artist and art in front of you. Even the art listed at major art fairs which is publicly available info is not present on the site regardless of price
or sales.

29 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Vivian,

Thank you for your feedback. At this time, we generally do not provide information on art fairs, with a few exceptions. We understand this can be limiting and appreciate your understanding as we focus on auction data and exhibitions.

Best Regards,
The MutualArt Team

Rated 4 out of 5 stars

Overall very good

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service.
Improvable: sometimes the links from the picture to the sale information do not work (rare times, but more often than one would expect). The underlying system obviously uses AI, as in some exceptional cases the works presented are absurd and/or are not by the artist referenced.

29 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Ana,

Thank you for your detailed feedback. We’re glad to hear you find the platform easy to use and that our customer service is timely and responsive.

Regarding the content issues you mentioned, please feel free to reach out to our support team with specific examples, and we’ll be happy to investigate further for you.

Your feedback is invaluable in helping us continually improve the experience for all users.

Best regards,
The MutualArt Team

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