Is this even a real site I’ve won money…
Is this even a real site I’ve won money and been trying to withdraw it but can’t ive been trying to contact but got no response
10 October 2019
Unprompted review
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Company details
Information provided by various external sources
Join MustardBet Sportsbook and Casino for the latest sports markets, in-running action with a difference and your favourite online casino games.
Contact info
United Kingdom
- 02034757699
- support@mustardbet.com
- mustardbet.com
Fantastic customer service A++
7 October 2019
Unprompted review
Reply from MustardBet
Hello Martin,
Thank you for your feedback, it is much appreciated.
MustardBet
Nasty
They ask for more personal information than a Nigeria 419 scammer! A nightmare to deal with. Used them once to get the welcome offer but never again
5 October 2019
Unprompted review
Reply from MustardBet
Hello Clive,
Thank you for your feedback, this is greatly appreciated.
If you would like to discuss this further, you can contact support@mustardbet.com.
MustardBet
Worst casino I have ever played
Worst casino I have ever played. Never win bonuses, never actually win anything at all to be frank. Have spent hundreds without a single bonus!
Furthermore, excluded an account a while back but they allowed me to open another in a different email address despite every other detail staying the same. Leaves me to believe this are frauds and do not care about commission regulations.
They deserve having the licence revoked. I’m want a full refund and the account closed but they refuse to even reply to me.
27 September 2019
Unprompted review
Reply from MustardBet
Hello Sean,
Thank you for your feedback.
All payouts on the Casino product are based on a Return to Player ratio which we have no control over. Our RTP values can be viewed here: https://www.mustardbet.com/information/casino-rtp-values.
In regards to opening a duplicate account, we have very stringent processes in place which will not allow for any duplicate accounts to be opened.
If you would like to discuss this further, you can contact support@mustardbet.com.
MustardBet
Great odds offered.
Great sportsbook and a good amount of casino games. The welcome offer worked really well with Deposit £10 bet with £20. Odds are really good with 3 decimal places. The casino is also good, it doesn't try and be something it isn't. All the games are recent but with some classics like Immortal Romance and thunderstruck. Good selection if you are a fan of Microgaming slots.
22 August 2019
Unprompted review
Reply from MustardBet
Hello Jeff,
Thank you very much for your positive feedback, it is much appreciated!
MustardBet
Beware
Beware. Shoddy casino games with huge streaks of no win spins. Absolute thieves. Please stay away from this casino. Complete rip off.
18 June 2019
Unprompted review
Reply from MustardBet
Hello David,
All slots are functioning strictly in accordance with a RNG (Random Number Generator) system. This means that the outcome of the round is absolutely random. The amount of money which the machine will pay-out is determined by the RTP (Return To Player) percentage. On average, the RTP for most slots is around 96%. This means that the machine will return 96% of whatever is staked to different players randomly and this is regardless of the amount staked.
You can contact the Customer Support Team via email, live chat or telephone if anything is unclear or if you have any queries.
MustardBet Support
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