MUSE.holiday Reviews 

Excellent comfortable accommodation access to the village. Communication with MUSE.

Terrible hospitality—profits prioritized over paying guests.We had a miserable experience here. The company completely failed to disclose that extensive, noisy construction was happening right next to our balcony, taking away our choice to book elsewhere.Worse, the entire building lost hot water. Management refused to call an after-hours plumber, claiming the matter wasn't "urgent." I returned from an 8-hour hike in the Dolomites unable to take a hot shower, and had to leave the next morning unshowered for a 7-hour drive.If you want basic amenities and responsive service, look elsewhere. This corporate tourist culture puts profits above customers and ruined what should have been a beautiful trip.

Great room to stay in Ortisei! Lovely view from the balcony of the town centre and surrounding mountains. Garni Alara building has bus stop 5mins away which takes you to the town centre and also Bolzano for long distance trains. Close enough to get cable cars and also hike up to beautiful landscapes. Room was clean and allowed us to drop bags before check in which was very helpful. Would recommend to stay again!

The accomodation was lovely, really clean, spacious and in a great location. Communication about how to get into the building was clear and timely. It was great to have two bathrooms and the kitchen was well equipped. Only negative was the accomodation advertised having a washing machine and we packed accordingly. It didn't have and when I reached out to ask about this I was clearly talking to a bot which couldn't help me. It would have been nice to be able to communicate with a person. However, I would still recommend this property.

53 YEARS in SIUSI for summer holiday and sometimes in winter. Most of the time spent by Wondle Family. Hospitality,Kindness, Home feeling, Panorama, True holiday in the nature, in a Region where all works for the benefit of it and of all the citizens and turists. What else

Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.

Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.

Everything was great, fully equipped rooms, kitchen, shower, nice contact, everything was clean. I can recommend them!

We stayed here for 7 nights and loved it. The view on balcony was stunning with scenes of Lana and the mountains around us.

Kitchen was lovely. Had essentials for what you would need. They had fridge and freezer which was brilliant. (A shelf in the fridge was broken it didn’t affect our stay but would suggest to look at it incase you needed to store more in the fridge) There wasn’t an oven but they did have hobs you could use.

Lounge and dining area was lovely.

Our bedroom was great. We had fresh bedding and fresh towels. We had plugs either side of the beds. Also, we had a fan which was great as it was warm when we was staying here. Great wardrobe space and chest of draws either side of the bed. The bathroom is tiny but it didn’t affect our stay. Would suggest to buy a new bin for the bathroom as the bin in there is tired and the lid is completely broken.

Cleanliness overall was great. Did look underneath the bed and there was rubbish left over from previous people just so you’re aware of this. But overall honestly it was great.

Loved the garden and pool. This is maintained beautifully. Was a highlight of our trip! Great options of sun loungers, pizza oven, table tennis & hay barn sauna.

This was a great location as we explored the dolomites and was about 1-1 1/2- 2 hour away from where we wanted to visit. One thing to add you are uphill on a mountain so we found we had to drive down every time in the evening if we wanted to go out in Lana. But it was worth it for the views just wanted to mention if you wanted to walk into the town.

Check in/out was super easy. Muse is a trustworthy and there was always someone to answer my questions when needed. Thankyou for a lovely stay we really enjoyed it.

Accommodation was clean, quiet and well located - good value for money. MUSE was helpful from the beginning, well organised and communication before getting to the accommodation was excellent which made arrival easy. Would use MUSE again.

Great apartment and great owner and great location near to the center

Bright and spacious apartment with large balcony. Easy walking to central Ortisei village. Kitchen well equipped, the best. Good view of the mountain from bedroom window.

Great location! Accommodation was perfect and very clean! Staff were extremely helpful also

We had an incredible experience booking our holiday rental through Muse. Excellent communication before and during our trip, we were even allowed an early check-in as it was very bad weather that day. We’ve used Airbnbs for years, but I highly recommend Muse and will certainly use it again.

location, alternatives, cleanliness, easy and fast check in/out

Very much thank you

Very bright and clean apartment with excellent views and a great location. Very well-equipped and with excellent customer service. Highly recommended.

The apartment was perfect! Very comfortable and in a very quiet part of town, yet still close enough to walk to the center and all of the lifts. The customer service was wonderful. They were kind and communicated quickly and professionally. I highly recommend!

This apartment is absolutely wonderful!
The place is spotlessly clean and well-maintained, with stunning views right from the property — you can see the beautiful scenery without even leaving the house.
The location is perfect for those traveling by car, as getting around is very convenient. Just a heads-up: it can be a bit tiring to walk everywhere, so having a vehicle is highly recommended.
We had a fantastic stay and would definitely come back. Highly recommend to anyone looking for a peaceful and scenic place to stay

Villa Vastle was amazing, thank you! Good location too!

The apartment has perfect location, very clean, full of amenities, with a lot of space to leave your belongings. Everything is very well explained and it’s very easy to contact Muse if you have any queries. Super helpful and made our stay perfect. I will book with them again! Hopefully can be back next year!