Muscle Nation Reviews 

654
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, from delicious protein supplements with no artificial taste to high-quality activewear that is soft, supportive, and durable. Many highlight the excellent customer service, describing staff as friendly, helpful, and quick to respond, alongside fast and reliable delivery. However, some customers also noted issues with customer service, describing it as poor, slow to respond, or dismissive when problems arose. These experiences included feeling concerns were not properly addressed, or facing difficulties with product exchanges due to inaccurate sizing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, fit, and taste of both... See more

Quality

Customers had positive experiences with quality, frequently praising the buttery soft fabric of activewear,... See more

Customer service

People report positive experiences with customer service, often describing the team as friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that the customer service team is consistently... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been struggling with protein shakes and tastes of protein and always opt for the strong labels however MUSCLE NATION has incredible taste I have been using their milk chocolate shake and it is... See more

Company replied

Rated 5 out of 5 stars

Look no further because Muscle Nation is actually the most amazing active wear brand out there! No more boring basics with new items being produced so frequently. I NEVER get tired of shopping with th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Muscle Nation activewear! Their size inclusive which is a huge bonus for me with Lipoedema and having two different sizes for top and bottom. Their material is buttery soft, doesn’t... See more

Company replied

Rated 5 out of 5 stars

Im loving all of my muscle nation gear! Ive purchased a little more than i shouldve during black friday and the Sydney warehouse sale but the quality in addition to the fun colours and styles are just... See more

Company replied


Company details

  1. Activewear Store
  2. Health Food Store
  3. Vitamin and Supplements Store

Written by the company

The #1 Brand For Premium Gym Apparel - Shop Today & Enjoy Exclusive Offers. Fitness Clothing & Accessories For Men & Women.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(654)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer support is very helpful…

Customer support is very helpful providing all information necessary and prompt with responses. General tone of communication is pleasant and and shows a pride in the business and brand.

1 August 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Tim,

Thank you so much for your lovely review.

We're so glad to hear you've had a great experience with our customer experience team. We genuinely take pride in what we do, and it means the world to know that came through in our communication.

We truly appreciate having you apart of our MN community and look forward to serving you again in the future.

Xx Team MN

Rated 5 out of 5 stars

Muscle Nation shorts are the best!

Muscle Nation 5" Layup shorts are my new favourites. The most comfortable and high quality shorts I've had in a long time. I just bought 6 pairs, I'll be buying more 😂💪

21 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Alexander,

Thank you so much for the amazing feedback! We’re thrilled to hear the 5" Layup Shorts have become a new favourite! That truly means a lot to us.

We take pride in delivering both comfort and quality, so it’s great to know they’re hitting the mark for you. We appreciate your support and can’t wait to see you back for more!

Xx Team MN

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, super friendly and lovely. Quick to respond to any questions and messages x

22 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Tayla,

Thank you so much for your kind words!

We’re so glad to hear you’ve had a great experience with our customer service team. We always aim to be as helpful and responsive as possible, so it truly means a lot to know we’ve been able to support you.

We appreciate your ongoing support and look forward to serving you again in the future.

Xx Team MN

Rated 5 out of 5 stars

Lifetime customer!!

Easy website, great email communication once the order was placed, and most importantly, incredibly comfortable and great quality clothing. And great sizing! Really impressed with my first order from Muscle Nation! :)

6 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Chloe,

Thank you so much for your kind words.

We’re so happy to hear your first experience with us was such a positive one. Thank you for the support and for trusting us with your order. We look forward to continuing to deliver pieces you love for years to come.

Xx Team MN

Rated 5 out of 5 stars

The quality of the clothing and…

The quality of the clothing and supplements I have ordered the last couple months have been fantastic.

Delivery was a breeze and very quick even with the sales.

Can't wait to order some new exciting coloured stock soon.

9 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Larissa,

Thank you so much for the great feedback.

We're so glad to hear you've been impressed with both our products and the delivery experience. We can’t wait for you to get your hands on the new colours and pieces coming soon!

Thank you so much for your ongoing support.

Xx Team MN

Rated 5 out of 5 stars

The protein muscle nation chocolate…

The protein muscle nation chocolate milkshake was so nice it was a good prize and good shipping I
Will definitely order sometime again

30 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Mariah,

Thank you so much for taking the time to leave this review! We are thrilled to hear you're enjoying our range of protein shakes. We always pride ourselves on providing the best quality supplements with a delicious taste. We look forward to serving you again in the future.

Xx Team MN

Rated 5 out of 5 stars

The vanilla protein shake is lovely

The vanilla protein shake is lovely. Full of all the good ingredients too to make it a great protein. Fast delivery service. Will most definitely use again.

5 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Michele,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're loving our Vanilla Protein. Here at Muscle Nation we always pride ourselves on providing the best quality products with a delicious taste. We look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

Love muscle nation

Love muscle nation! Supplements like protein water and protein bars are delicious and gym gear so cute and comfy. Been buying from these guys for years already and probably many more to come!

7 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Emily,

Thank you so much for your continued support over the years.

We’re thrilled to hear you’ve been enjoying our supplements and gym gear. It’s always rewarding to know our products have become a trusted part of your routine.

We truly appreciate you being part of the Muscle Nation community and look forward to being part of your journey for many more years to come.

Xx Team MN

Rated 5 out of 5 stars

Satisfied Customer

Transaction was easy. Received my items on time. All products I ordered were true to size.

15 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Lolitha,

Thank you so much for leaving this review! We are so glad you had a great experience shopping with us, from the quality of our items to the delivery times.
We appreciate your support and look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

The supplements taste amazing

The supplements taste amazing. For low sugar they still taste sweet and help curb cravings. Ordering is easy and delivery is fast.

24 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Alana,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're enjoying our range of supplements. We always strive to provide the best quality supplements with a delicious taste and we're glad to hear you've had a great experience!

Xx Team MN

Rated 5 out of 5 stars

I have 14 muscle nation tops & two…

I have 14 muscle nation tops & two jumpers . Love every single item I have brought !
The comfort is fabulous , fit is generous & the customer service is perfect . They are always happy to help & very friendly to talk to . Look forward to my next order

2 July 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Bianca,

Thank you so much for your wonderful review!

We're incredibly thankful for your continued support and so glad to hear you're loving the comfort and fit of your pieces. It truly means a lot to us that you've had such positive experiences with our team as well.

Thank you again for your review. We can't wait to pack your next order!

Xx Team MN

Rated 5 out of 5 stars

Great products and service

Bought a Muscle Nation hoodie for my daughter and she loves it. Oversized fit but not too crazy like a lot of oversized hoodies out there. Great quality and the green looks great. The service from MN is second to none as staff are always helpful and responsive.

2 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Brian,

Thank you so much for your lovely feedback!

We're thrilled to hear your daughter is loving her hoodie! We truly appreciate your kind words about our team as well. It's always our goal to provide the best possible service, and it's great to know that’s been your experience.

We look forward to helping you again soon!

Xx Team MN

Rated 5 out of 5 stars

Muscle Nation is an amazing brand not…

Muscle Nation is an amazing brand not only have great quality but also have amazing customer service.Everything I have got has not disappointed. Love it.

30 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Paul,

Thank you so much for your kind words! We're absolutely thrilled to hear you've had such a great experience with both our products and our team. Knowing that everything you've received has lived up to your expectations truly means the world to us!

We’re so lucky to have you as part of the MN fam, thanks for all the love and support!

Xx Team MN

Rated 5 out of 5 stars

MY OBSESSED REVIEW

Everything I’ve tried has been amazing! The Toasty Teddy Pullover is unbelievably cosy, the Rib Flare Leggings and Cropped Tee are super flattering and comfy, and the Backpack fits everything without the bulk. Even the Crew Socks are a win!

The Custard Protein Bars are a total treat, and I’m always raving about their whey protein and custards — so creamy and delicious!

Plus, their customer service is incredible, and the warehouse team is lightning fast with orders. Muscle Nation, you’ve got a fan for life!

1 May 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Kathryn,

Wow, this absolutely made our day! Thank you so much for your review and for all your kind words and support! We’re beyond thrilled to hear you’re loving all your MN items.

We’ll be sure to pass your lovely feedback onto our customer service and warehouse team, they’ll be stoked to hear it. Thank you for being part of the MN fam, we’re so lucky to have you!

Xx Team MN

Rated 5 out of 5 stars

Love Muscle Nation sales!

I did my first order probably in the first 10 minutes the sale opened. I then ordered again possibly an hour later. Received a few days later. Beautiful. So good I ordered more. I had a change of mind with size and emailed them straight away and they fixed the problem very quickly. Love Muscle Nation. Thank you 🙏

26 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hey Lyn!

Thank you so much for your lovely review.

We're so glad to hear everything went smoothly with your order and that you came back for more. It's wonderful to know our team could help you quickly with your size change too.

We really appreciate your support and are so happy to have you as part of the Muscle Nation community.

Xx Team MN

Rated 1 out of 5 stars

Don't order from this company they are…

Don't order from this company they are a headache. There are SO many other good gym companies to order from, Gymshark, Echt, KTP, CSB, Dfyne, Doyoueven, etc.
Save your money and shop elsewhere with a reliable brand you can trust.
They have inaccurate sizing and misleading product descriptions, good luck getting a refund from them.
Customer service is unreasonable and unhelpful just wanting to argue and prove a point instead of being helpful and actually rectifying the issue. I won't ever spend my money here again based on the customer service and false advertising.
It wouldn't take much to come up with a resolution for a customer who chose to spend their money here but instead they'd rather prioritise profit over quality and customer satisfaction and neglect their responsibility as a business to consumers.

19 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Sophia,

We’re genuinely sorry to hear you feel this way, and it’s never our intention for any customer to walk away feeling disappointed or unheard. We always aim to provide clear product descriptions and accurate sizing, and we’re transparent about our returns and hygiene policies, which are in place to ensure the health and safety of all customers. Due to these hygiene policies, we were unable to accept a return for the seamless underwear purchased for the safety of our customers. We do apologise for any disappointment this may have caused and hope you can understand our stance on this.

We understand you’ve raised concerns around inaccurate sizing, and our team has been more than happy to investigate the items you've purchased. As mentioned in our email correspondence, once these are received back at our warehouse, they’ll be checked against our product specifications, and we’ll be in touch with a resolution if any faults are found.

Regarding the returns portal, our team also explained the available payment methods. While we completely understand the preference for PayPal, this particular platform unfortunately doesn’t support it at this stage and that’s not something we can change from our end. That said, we’re proud to offer flexible return options including refunds, exchanges and store credit — and you were able to successfully lodge a return for your other items.

We truly value all feedback as it helps us continue to grow and improve. While this experience didn’t meet your expectations, we’re always working to do better and ensure our community feels supported. Thank you for taking the time to share your thoughts with us.

Xx Team MN

Rated 1 out of 5 stars

Terrible delivery experience - buy from Amazon

Do not order direct from this website. Order from Amazon instead. Deliveries take over 2 eeks to arrive after ordering compared to 1 -2 days from Amazon. Terrible customer experience.

26 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Emily,

Thank you for taking the time to leave this review and share your feedback. We’re sorry to hear you were left feeling disappointed with the service provided to you during our EOFY Sale.

Orders placed during our EOFY Sale did have a dispatch delay of 5-10 business days due to the high volume of orders received during this period. This dispatch delay was advertised at checkout and in your order confirmation email. Here at MN we pride ourselves on transparency and wanted to ensure this was communicated as clearly as possible for our customers.

We completely understand that delays can be frustrating, and we want to reassure you that our warehouse team has been operating around the clock to ensure all orders are picked, packed and dispatched as quickly as possible for our community. We can see your order was promptly dispatched 5 business days after being placed, which is well within the communicated dispatch timeframe. If you have any concerns with how your order is tracking with the courier please don’t hesitate to reach out to our team via orders@musclenation.org and we would be more than happy to look into this further for you.

We do sincerely apologise for any frustration or disappointment this may have caused and we appreciate you taking the time to share your thoughts.

Xx Team MN

Rated 3 out of 5 stars

Slow On Their Deliveries

A bit slow on their deliveries from online, which is unfortunate, especially when competitors and the market demands next days to 3-day deliveries, not 10 days from ordering. You need to do better.

15 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Marty,

We sincerely apologise for any disappointment caused by the delay in dispatching your order. At Muscle Nation, we always aim to deliver a smooth and seamless experience for all of our customers, and we’re sorry to hear that this wasn’t the case for you.

Due to the overwhelming response to our EOFY Sale, we’ve experienced a significantly higher volume of orders than usual. As a result, a dispatch delay of 5–10 business days was clearly communicated during checkout, in your order confirmation email, and within our EOFY Sale FAQs available on our website prior to purchase.

We’ve gone above and beyond to ensure orders are packed and dispatched as quickly as possible. Our entire team has been working around the clock, and we’ve brought on additional staff to assist with the incredible demand.

Dispatch delays during major online sales events are normal and expected across the eCommerce industry, especially when large volumes are involved. That said, we completely understand how important fast delivery is, and we’ve made every effort to be transparent about this delay.

We truly appreciate your feedback and apologise for any frustration caused. If you need any further assistance or have any concerns, please don’t hesitate to reach out to our Customer Experience Team at orders@musclenation.org, we’re more than happy to help!

Xx Team MN

Rated 5 out of 5 stars

protein powder and apple…

brought some protein powder and apple protein water. both good quality. happy with purchase

12 June 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Tegan,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're enjoying our Protein Powder and Crisp Apple Protein Water. We pride ourselves on providing the best quality supplements with a delicious taste.
We appreciate your support and look forward to serving you again in the future!

Xx Team MN

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