Muscleiq Reviews 

152
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the products, finding them well-made and durable for home gym use. Many also highlight the excellent customer service, describing it as responsive, helpful, and going above and beyond to resolve issues quickly, alongside fast and efficient delivery. However, some customers noted minor issues with product condition upon arrival, such as cosmetic defects or small faults with plates. Additionally, a few experienced delivery problems, including missing parcels or damaged packaging, often attributed to the courier service.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and value for money... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the equipment as solid, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as amazing, excellent,... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to say how impressed I’ve been with the way you’ve handled everything from start to finish. Every response has been fast, professional, and genuinely helpful. Customer service like yours... See more

Company replied

Rated 5 out of 5 stars

I've purchased 1kg increments 40 kg dumbbells and I am satisfied with what I have Grip is solid and comfy Changing weights is lightning quick with just roll of the handle Robust construction mak... See more

Company replied

Rated 5 out of 5 stars

I bought gym equipment with these guys in July 2025, and have to write a review because the equipment, delivery time and customer service was excellent. The equipment is delivered quickly, and a yea... See more

Rated 5 out of 5 stars

Purchased black Hex weights. Delivered very quickly. Slight issue on the order with one wrong weight being sent instead of another. Quick email to Support team with couple of pictures and very quickl... See more


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Outdoor Sports Store
  5. Sporting Goods Store

Written by the company

Muscleiq offers high quality home gym fitness equipment. Discover our dumbbells, weight plates, benches, racks and more, all with free UK delivery!


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(152)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

First order from MuscleIQ and extremely happy. Great product, fast delivery and excellent customer service. Will be ordering again in the future and fully recommend this company.

20 January 2026
Unprompted review
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Reply from Muscleiq

Hey Lucy

Thanks for letting us know that you are happy with your order. We're grateful for your glowing review and if you need any assistance in the future, please feel free to contact us.

many thanks

Rated 5 out of 5 stars

Very good company

Very good company. Ordered a fair amount of equipment, all arrived very quickly in good condition. Only reason I'm going for 4 stars is related to missing bolts and a the rack having a bent piece. These are Chinese copies of equipment (I knew that) so you can't expect the same level of quality.

But the fact they obviously stock the stuff and deliver quickly... Can't fault that.

Updated to 5 stars. Customer service is unbeatable. Really appreciate the responsiveness and the effort to put things right. Rate them so highly I've ordered more stuff.

19 January 2026
Unprompted review
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Reply from Muscleiq

Hi Joseph

Thank you so much for your review, we're happy you felt we were able to reach a good remedy for you. If you ever need further support, please feel free to reach out

Many thanks

Rated 5 out of 5 stars

These guys have great customer care

These guys have great customer care/ service and provide fantastic products for a cheaper price than I could find anywhere else!

19 January 2026
Unprompted review
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Reply from Muscleiq

Hi Matthew

We're so appreciative that you found our customer service line helpful. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Fantastic customer service from Muscle IQ. Their response times were outstanding, and they took the time to answer all of my questions clearly and thoroughly. On top of that, they resolved an ordering issue for me ASAP with absolutely no resistance or hassle. Genuinely one of the smoothest customer service experiences I’ve had — highly recommended.

19 January 2026
Unprompted review
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Reply from Muscleiq

Hi Luke

We're so grateful for your review and that you found our customer service line useful and that we were able to help. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

I bought a pair of 32 kg adjustable…

I bought a pair of 32 kg adjustable dumbbells and a bench it's like having a whole gym in the house with all the weight variations. Unfortunately I dropped one of them on a concrete floor and broke the handle. Muscle IQ replaced it free of charge straight away! Fantastic product and great company to deal with. Many thanks.

19 January 2026
Unprompted review
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Reply from Muscleiq

Hello Lee

We're so thankful for your review and that you found our customer service line useful and that we could help. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

Would give it 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I spoke to Muscleiq about purchasing a heavy set of adjustable dumbbells and after a good chat with the person on the phone, they directed us to a set of 40kg adjustable dumbbells set with 2.5kg increments.

They was initially out of stock but advised to order place an order as stock was due in the next few days.

True to their word, stock arrived and I had the dumbbells in hand with a few days.

Brilliant bit of kit! Best gym equipment I’ve ever bought and the flexibility in weight range allows me to build in a vast amount of different exercises into my routine.

They take up less room, have a weight range and saved me money from buying a set of individual dumbbells.

I would highly recommend this product and Muscle IQ to anyone thinking about buying a similar pair.

From initial contact to delivery, excellent service….10 out of 10 for me!!

15 January 2026
Unprompted review
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Reply from Muscleiq

Hello Dipesh

Thank you so much for your glowing review, we're so glad to have been of help to you and that you enjoy your items. We hope you continue to enjoy them and using them.

Many thanks

Rated 5 out of 5 stars

Great prices and product

Great prices and product. I had an issue when the dumbbells were delivered where one of the stands was cracked. This was sorted within a few days by Musceliq and a replacement was sent. Excellent customer service, would highly recommend.

10 January 2026
Unprompted review
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Reply from Muscleiq

Hi George

We're so appreciative that you found our customer service line helpful. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

Brilliant

Brilliant! Had a nightmare with another company elsewhere, great prices on muscleiq, outstanding service from Todd who responded straight back to me with a few questions I had. Solid equipment, rack and weights perfect for my home gym. Will be using again in future!

5 January 2026
Unprompted review
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Reply from Muscleiq

Hello Oliver

Thanks for the lovely review. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

Great product, excellent value

Had been looking for a set up leading to Xmas but thought best to hold back for January sales etc, saw the price here vs others and it was simply much better and the reviews made me think ok I’ll give it a go, after ordering I was well informed of my delivery.
FedEx then let me down and didn’t deliver on the day they said due to a problem with “the order” I escalated this the muscleiq team who opened a case for me and it was delivered the next possible day, the service received from muscle IQ was brilliant.
Assembly of the bench was fine, although the instructions are fairly hard to make out so read them twice before building!
I notice when building a small tear I. The back support of the bench so flagged this to the team at muscleiq with prof who sent out another back support which arrived in excellent condition.
I used the set up and couldn’t be happier, really decent sturdy frame with great weights and accessories, would say the bench is ok, have seen better but functions well, I’ll look to replace in the coming months but not desperate to change anytime soon, will certainly use the brand again, really impressed with the whole set up
I received a squat rack, 150kg 7ft barbell set up and couldn’t be happier from a value perspective, really pleased with it and putting it to good use with no concerns or worries!

30 December 2025
Unprompted review
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Reply from Muscleiq

Hi Darren

Thanks for the review. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

Power Rack

Ordered a power rack, 7ft olympic barbell and 150KG of bumper plates. Brilliant quality, great price, and a minor issue was dealt with superbly. Would highly recommend!

12 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Neil

We appreciate you taking the time to leave us a 5* review. We are pleased to hear you are happy with your recent order and with the customer service you have received.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

Solid equipment and brilliant customer service

I bought pretty much everything in my home gym from Todd at Muscle IQ, and the experience has been excellent from start to finish.

This included gym mats, a full power rack with hi/low cable system, barbell and plates, dumbbells, dumbbell rack and bench. Everything arrived within 3 days, well packaged, and exactly as described.

The build quality is solid and clearly designed for proper home training. Once built, the setup allows for a wide range of muscle variations and exercises, not just basic lifts.

What really stood out was the service and support. Todd’s mobile number is the company contact, and he’s always been quick to respond and genuinely helpful. No delays, no chasing — just straight answers from someone who knows the equipment.

The entire gym setup (power rack, bench, dumbbell rack and unboxing/organising the dumbbells) was built in around 2–3 hours with no distractions, which says a lot about how well thought-out and complete the equipment is.

Overall, very happy with Muscle IQ and would 100% recommend Todd to anyone setting up or upgrading a serious home gym.

11 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Gill

We appreciate you taking the time to leave us a 5 star review. We are pleased to hear you are happy with your items and with the customer care you have received.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

Surprisingly good!

Bought some adjustable dumbbells, very nice quality, as good if not better than other popular brands in the UK.

8 January 2026
Unprompted review
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Reply from Muscleiq

Hello Tristen

We appreciate you taking the time to leave us a 5* review. We are grateful to hear you are happy with your items.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

Look no further

Ordered a set of the black 40kg in 1kg Adjustable Dumbbells and all I can say is they are a thing of beauty. Really well made and worth every penny especially when you’re tight on space. Also ordered one of their benches and pleased with the finish, it went together easy and seems nice and solid. Looked at a number of companies and after reading through all the comments and recommendations so pleased I went with these. If you’re thinking about gym equipment look no further.

6 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi John

We thank you for taking the time to leave us a 5* review. We are grateful to hear you are pleased with your order and hope you continue to enjoy training with them.
If you have any other inquiries please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, fast delivery, great prices and products!

5 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Will

We are pleased to hear you are happy with your recent order and with the customer service you have received.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

Bought a weights set for a later…

Bought a weights set for a later Christmas present. Delivered 150kg+ within 48 hours, at a great price too.

19 December 2025
Unprompted review
Muscleiq logo

Reply from Muscleiq

We appreciate you taking the time to leave us a 5* review. We are so happy to hear you are happy with your recent order.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 5 out of 5 stars

A friend found something and shared a…

A friend found something and shared a link. I asked if he used the website before he said no it was the first link that popped up in a Google search for him.
I needed some kettlebells and they were the cheapest so thought I'd give them a try. Got free shipping over a certain amount and a discount in an email when signing up. Can't fault these at all. Now waiting for my third order in a matter over just over a week. Il be using these first.

29 December 2025
Unprompted review
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Reply from Muscleiq

Hi John

We thank you for taking the time to leave us a 5* review. We're so glad you liked our products enough to order again and good luck with all future training.
If you have any other questions please don't hesitate to get in touch.
Many thanks
Muscleiq Team

Rated 4 out of 5 stars

Ordered a set of weights almost a week…

Ordered a set of weights almost a week ago. Supposed to be express delivery. Nothing delivered and they are simply trying to blame FedEx. Really poor customer service.

Update: The team worked really hard to get a replacement set of weights out to me urgently which arrived earlier today. They explained the issue was with FedEx. They have done all they could to rectify the issue.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Good products, great team

I purchased a set of adjustable weights for my wife, and they arrived swiftly and were clearly high quality. After Christmas, I ended up having to exchange them for a different option, and the team at MuscleIQ were super responsive, helpful and generous. I will definitely be using them for fitness products in the future.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Present

We purchased a Hex tree and Dumbell set for our daughters Christmas present which arrived in plenty of time before the big day, there was a small issue with a missed pic at the depot but once we spoke with the support team this was sorted out in double quick time.
We will definitely order from them again.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Muscle IQ

Great experience with Muscle IQ. I bought dumbbells, a bar and plates. All solid quality and exactly what I was looking for. Would recommend.

27 December 2025
Unprompted review

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