Murphy Furniture Reviews 

493
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly friendly and knowledgeable staff members who make choosing furniture and placing custom orders an absolute pleasure from start to finish. Furthermore, customers deeply appreciate the prompt delivery service, noting that delivery teams are consistently polite, professional, and very careful when handling purchases. Some reviewers were not happy with delivery communication or experienced frustrating scheduling delays when waiting for their items to arrive at home. A few consumers also mentioned receiving damaged items or faulty products that required lengthy and stressful replacement processes to finally resolve.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, often highlighting the fast shipping times... See more

Product

Customers had positive experiences with product quality, frequently praising items such as beds, wardrobes,... See more

Staff

Customers consistently note positive experiences with staff, praising the friendly, helpful, and professional... See more

Order

Clients share positive opinions on order, highlighting how easy the process is both online and in-store.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

Company replied


Company details

  1. #15 of 24 best companies in Furniture Store
  2. #6 of 10 best companies in Bedroom Furniture Store
  3. #7 of 11 best companies in Garden Furniture Shop
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #4 of 4 best companies in Office Furniture Store
  6. #2 of 2 best companies in Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(493)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

online order- good value compared to…

online order- good value compared to market- ongoing regular communication on order progress and in house delivery. Friendly helpful team

22 July 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Michael, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Brilliant service sofa came so quick…

Brilliant service sofa came so quick and the lads came right up to our apartment and built the sofa! Can’t recommend Murphy’s enough!

21 July 2025
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Reply from Murphy Furniture

Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service good communication and…

Great service good communication and customer service. Delighted with the quality 👍

19 July 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Johanna, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great quality,friendly people and…

Great quality,friendly people and helped me to lift this up from door.

17 July 2025
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent advice given at purchase.

Excellent advice given at purchase.
Delivery arrangements first class

9 May 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Recommend 100%

The presale customer service was out of this world. I had a LOT of questions and all were answered patiently.

9 July 2025
Unprompted review
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Reply from Murphy Furniture

Hi Rachel, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and great fast delivery 🚚🚚🚚 defo use again

5 June 2025
Unprompted review
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Reply from Murphy Furniture

Hi David, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

From the salesman to the delivery men…

From the salesman to the delivery men we have no complaints . Great and courteous service. As for our sofas, excellent quality.

5 May 2025
Unprompted review
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Reply from Murphy Furniture

Hi Sue, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Went to Murphys furniture Wexford town…

Went to Murphys furniture Wexford town to take a look and the man in a siut was absolutely amaizing so we decided to actually by a couch for €1500 I live in Gorey so made more sense to get the couch in Gorey instead. I came in early in the morning in to Murphys furniture Gorey was trying to talk the woman at the front table the man behind keep interrupting us with kinda aggressive tone and the staff didn't look to happy to talk to us I felt just leaving. So decided to go and spend €1500 in Bolands Gorey instead on a lovely couch Such a shame Gorey staff doesn't have knowledge of how to deal with Customer service.

16 July 2025
Unprompted review
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Reply from Murphy Furniture

I'm truly sorry to hear about your disappointing experience at our Gorey store. We pride ourselves on excellent customer service, and it's clear we let you down after your positive visit to our Wexford Town branch. We're addressing your feedback directly with the Gorey team to ensure this doesn't happen again. We regret losing your business and hope you'll consider giving us another chance in the future.

Rated 5 out of 5 stars

The whole experience from day 1 was…

The whole experience from day 1 was great.the shop staff were very helpful and afterwards the customer service was great. The delivery men were very helpful too. Overall the whole experience was great and I would have no problem reccomending them to anybody. I will definitely be using murphys furniture in the future

4 June 2025
Unprompted review
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Reply from Murphy Furniture

Hi Stephen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Fantastic service all round.

Early this year we purchased two queen ann style fireside chairs from murphy furniture in Gorey the staff there are brilliant, our furniture arrived on time, the delivery men where wonderful as it wasn't easy getting the chairs through our narrow kitchen door. As a result of this very good service we returned to the same store to purchase a three piece suite and footstool for our sitting room, again the staff were brilliant helping with measurements and choosing colours, our suite arrived on time and again the delivery men went out of their way to place the furniture in the room, i cannot praise this store highly enough the staff, prices and the service are fantastic a pleasure to deal with from start to finish, i will definitely return to this store

1 February 2025
Unprompted review
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Reply from Murphy Furniture

Hi Tracey, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Would highly recommend

19 May 2025
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Reply from Murphy Furniture

Hi Dee, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Brilliant service in the shop in Naas…

Brilliant service in the shop in Naas and delivery drivers as well. Polite and helpful.

8 May 2025
Unprompted review
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Reply from Murphy Furniture

Hi Magdalena, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Unbelievable service …

We had an issue with a chair we bought 6late last year and from the first phone call to the new chair being delivered everyone involved was beyond helpful and so pleasant a rare thing in this day and age

14 May 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I've been looking for a bed for my…

I've been looking for a bed for my daughter for 2 weeks and said while I was in Carlow I'd drop into the shop, to be greeted by the mostly helpful man, he did everything he could to help me.sort a bed and a mattress and I bought one there and then. The men that delivered it the week after were so lovely aswell.

24 April 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Aoife, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very good quality purchases

Very good quality purchases, delivery very good, overall really happy.

8 April 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Vera, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Item received in perfect condition

19 March 2025
Murphy Furniture logo

Reply from Murphy Furniture

Hi Thomas, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish. The delivery was seamless a special thanks to Oscar and the guys delivering very helpful and accommodating. Highly recommend.

26 March 2025
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Brendan, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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