Murfy Reviews 

29,567
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great service and the response was very quick. Technician knew what has to be done and explained the problem and the solution in a very precise way. Would definitely recommend go others.

Rated 5 out of 5 stars

Super site qui invite d’abord à essayer de réparer soi-même. Prise de RV très fluide, rv possible le WE. Prise en charge de la prime gouvernementale. Intervention du technicien top qui avait prévu la... See more

Rated 5 out of 5 stars

Un grand merci à Clément pour sa ponctualité et son professionnalisme. Il a rapidement détecté le problème et l'a résolu en un rien de temps. Le tout en 24 heures. Comparé à d'autres grandes marqu... See more

Rated 5 out of 5 stars

Great experience as always. The guys from Murfy are always very polite, respectful and competent. Our experience has been very positive each time. We were also pleased that they sent people with some... See more

Company details

  1. Appliance Repair Service

Written by the company

Sauvez la planète avec Murfy ! Murfy est un service de réparation d'appareils électroménagers à domicile qui propose un forfait fixe (hors pièces détachées) comprenant tous les déplacements nécessaires du réparateur et la main d'oeuvre, ainsi qu'une garantie de 6 mois sur la même panne. Si votre appareil n'est pas réparable, nous vous offrons un avoir du montant de votre forfait réparation à valoir sur notre e-shop d'appareils reconditionnés. Réservation en ligne, intervention dans les 48h ! 👉 Nous contacter : https://c.murfy.fr/serviceclient

Murfy - Jetons moins, réparons plus !

Written by the company

Chez Murfy, nous avons à cœur de redorer l'image de la réparation en offrant à nos client une expérience rapide, efficace et agréable !

Contact info

  • 👉 Nous contacter : https://c.murfy.fr/serviceclient, France

  • murfy.fr

4.6

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(29,567)

8,642 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Desaster

Didn’t order parts, completely ghosted our 2. repair request and never updated us on why there‘s a delay of months when the promise was 1 week ordering and then repair.

It’s been a complete destaster and nobody wants to take responsibility for the hours and hours of having to wash an entire household by hands.

2 November 2023
Unprompted review
Murfy logo

Reply from Murfy

Hello,

Thank your for taking time to send us this message and are sincerely sorry to read your disappointment.
In order to be able to study your file in detail and try to respond effectively to your expectations, we have sent you a request for additional information.

We would be happy to regain your trust upon receipt and we of course remain at your disposal,

The Customer Service team
MURFY

Rated 5 out of 5 stars

Intervention au top

Intervention à la hauteur de mes attentes et grand merci au technicien qui a pris le temps de tout contrôler après réparations

4 November 2023
Rated 5 out of 5 stars

Très bon service

Délai d'intervention très court, super contact avec le technicien et explications très claires sur l'intervention.

21 September 2023
Rated 5 out of 5 stars

Super service

Excellent service, possible de booker un rdv le weekend, reponse rapide, reparateurs sympas et compétents, en plus j'ai bénéficié de la réduction de 15 euros pour réparation au lieu de remplacement ! Je recommande!

13 September 2023
Rated 5 out of 5 stars

RV rapide

RV rapide - efficace -

14 July 2023
Murfy logo

Reply from Murfy

Merci à vous d’avoir eu le réflexe de la réparation et d’avoir fait appel à Murfy pour votre lave-vaisselle 🛠

Belle journée,
Danaé de Murfy

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