Customer service was GREAT! Very knowledgeable, fast and very courteous. Product in stock! Fast delivery.
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The usual story, trying to get wheat combined in Montana and the fuel shut off solenoid on the diesel engine decided otherwise. Found the piece on MurCal, put in the order, asked them for special arr... See more
I had questions about their engine protection products so I called and spoke to one of their staff. I found him to be very helpful and well informed. Excellent depth of knowledge which provided me w... See more
Product inquiries/pricing were dealt with efficiently and with clarity. Product was shipped shortly after ordering and arrived in a short time. It was nice doing business with Murcal & would definitel... See more
Company details
Information provided by various external sources
MurCal is in the business of taking the load off of our customers. We integrate displays, instrumentation, controls, and software to automatically control, monitor, and protect equipment used for applications in water pumping, frost protection, mobile equipment, gas compression, agriculture, flood control, and other driven equipment.
Contact info
41343 12TH ST W, 93551-1119, Palmdale, United States
- 661-272-4700
- sales@murcal.com
- murcal.com
4.7
Excellent
247 reviews
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Hasn’t replied to negative reviews
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Very positive first hand experience
Proficient, efficient and prompt processing of order. very pleasant experience with placing my first order with Murcal
5 May 2023
Incorrect product recommendation, difficult return
I spoke to a representative and explained the application for the part I was trying to buy. After it arrived, I contacted the manufacturer for advise on install and wiring and I was informed that the product is not even close to applicable for my needs (it would fail very quickly if used as described). Murcal tried to charge a 15% restock fee, in addition to return shipping. After back and forth they seemed to have very little empathy or acceptance that they made a mistake, but finally agreed to waive the restock fee. They left a slightly passive aggressive note on the RMA "customer ordered wrong part". I'm frustrated with their incorrect product advice, and when more frustrated with their customer service during return. Will not be back.
23 February 2023
Reply from MurCal, Inc.
Hello. I am sorry to see that you had such an unpleasant experience with my company. I greatly appreciate your candid feedback and will do my best to use this to improve our service. We are here to make the lives of our customers easier, not harder. Please accept my sincere apologies. If you have any further information that will help me sort this out, please email me directly at bjmurphy@murcal.com. I am looking forward to hearing from you. Sincerely, Bob Murphy - President, MurCal, Inc.
Had the product and was able to ship it…
Had the product and was able to ship it same day
15 February 2023
MurCal was incredibly kind and…
MurCal was incredibly kind and attentive to our needs.
15 November 2022
Unprompted review
Easy to order and fast shipping
Easy to order and fast shipping. Fit perfectly as a replacement.
Will be ordering another as a spare
7 September 2022
Excellent service & timely delivery
1 September 2022
I appreciate the care and attention to…
I appreciate the care and attention to my orders as displayed by Edsel, thank you
6 September 2022
quick and easy way to buy.
11 August 2022
Great service!
Great communication and fast shipping from Murcal! I’m very happy with the team there.
4 May 2022
Very satisfied on their quick shipping
Very satisfied on their quick shipping. Also the item was the right one as described on profile.
Thanks
11 April 2022
I appreciated having the option to use…
I appreciated having the option to use priority mail, & the solenoid is working well.
13 March 2022
MurCal. Prompt. Efficient.
I contacted three other suppliers for Murphy swichgauges before remembering I had previously dealt with MurCal. I have the gauges from MurCal already. Two of the others have not responded and one could offer no technical help. I think that says it all!!!
13 March 2022
I have had nothing but good experiences…
I have had nothing but good experiences and swift assistance with Muracl!
7 March 2022
Always a quick process to order
Always a quick process to order. Sales staff is well trained in product
13 February 2022
Excellent service and selection.
10 February 2022
Great customer service and…
Great customer service and communication and prompt shipping!
10 February 2022
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