Muravai Reviews 

365
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the quick installation process very simple and truly appreciate the noticeable improvements in water pressure during their daily home showering routines. Many people state that both hair and skin feel much cleaner, softer, and refreshed after using the filtered shower head regularly. Some reviewers were not happy with durability issues, noting that the plastic housing and internal components are unfortunately prone to cracking over time. Others also mentioned leaking connections, unexpected spray directions from the nozzle holes, and occasional difficulties when resolving product problems with support.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the strong water pressure, softer... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the strong water pressure and effective... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the straightforward installation... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised support staff for prompt... See more

Order

People report ambiguous experiences with order, noting that while the ordering process is easy and missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added Fi... See more

Company replied

Rated 4 out of 5 stars

Water pressure actually improved! Easy installation and easy to change the filter. Love that you could see the filter. Only issue I have is that the plastic housing where the shower head connects to r... See more

Company replied

Rated 4 out of 5 stars

Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through... See more

Company replied

Rated 4 out of 5 stars

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Contact info

3.7

Average

TrustScore 3.5 out of 5

365 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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3.7

All reviews

(365)

232 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice shower experience

It’s a nice showerhead however it’s much too high for short people. I imagine if you use the wall mount it might not be too bad. Also, the fitting that screws onto the water neck that holds the showerhead is plastic and it really should be metal chrome plated brass would work the best.

10 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for sharing your thoughtful feedback. We’re glad to hear you like the shower head overall, and we appreciate you pointing out the height concern and the material of the fitting. Those are great insights, especially for customers of different heights and preferences.

Your suggestions about using the wall mount and upgrading the fitting material are very helpful, and we’ll be sure to pass them along to our product team as we continue working on improvements. Thanks again for taking the time to leave a review!

Rated 2 out of 5 stars

customer support needs work

i loved the shower head, but i did not sign up for a subscription at any point in time and they charged me for two filters a month after my purchase and have not answered my email to get a refund or stop the shipping process. i wish there was a number i could call instead of waiting for an email to possibly get answered.

10 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your honest feedback, and we’re truly sorry for the frustration this caused. We’re glad to hear you love the shower head, but we understand how upsetting it is to see an unexpected charge and not get a timely response.

This isn’t the experience we want for our customers. Please reach out to our support team at support@muravai.co — we’ll be happy to help make things right as quickly as possible!

Rated 5 out of 5 stars

Worth It!

It has made a tremendous difference. We used it for a few weeks and noticed a big change in the pressure and water. My family loves it! Thank you!

10 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for the amazing feedback! We’re so happy to hear it’s made such a big difference and that your whole family is enjoying it. We truly appreciate your support — thank you for choosing us!

Rated 5 out of 5 stars

Shower head is excellent I never had…

Shower head is excellent I never had like that

9 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for the kind words! We’re thrilled to hear you’re enjoying the shower head and that it’s unlike anything you’ve had before. We truly appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Have to hold it to have water pressure

Showerhead works great and has great water pressure if I hold it and not hang it on the cradle. But I need two hands to wash so it’s not living up to my expectations. I like the filtered water though, hair and skin are not as itchy. We’ll see as time goes on…

9 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for sharing your honest feedback. We’re glad to hear you’re enjoying the water pressure and noticing the benefits of the filtered water for your hair and skin. We’re sorry to hear about the issue with the cradle not holding the pressure the way you expected — we understand how important hands-free use is in the shower.

Your feedback is truly appreciated and will be shared with our team as we continue working on improvements. If you’d like help troubleshooting the holder or exploring options to improve your experience, please reach out to our support team at support@muravai.co.

Rated 5 out of 5 stars

The purchase was very easy and quick

The purchase was very easy and quick. Despite all the holiday chaos of shopping this website took measures with delivering the product at the correct location and time. The overall product is a must get. Showering has never been so much better now with Muravai. I highly highly recommend this to anyone reading this.

27 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your kind words and for taking the time to share your experience! 🌟We’re thrilled to hear that your purchase was smooth and that your order arrived at the right place and time,especially during the busy holiday season. It means a lot to us that you’re enjoying your Muravai shower head and that it’s made such a positive difference in your daily routine.

Your recommendation truly means the world to our team. Thank you for choosing Muravai, and we hope you continue to enjoy many great showers ahead! 🚿✨

Rated 5 out of 5 stars

Trust this company

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts are made of plastic. Can't say whether water purity has improved because we have good water in our area of Australia.

6 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Angela was able to assist you promptly and that your shower head has improved the water pressure. We appreciate your feedback regarding the materials, we’re always looking for ways to improve our products.

It’s great to hear that your water quality is good, and we hope our shower head continues to perform well for you. Thank you again for taking the time to share your experience!

Rated 4 out of 5 stars

Shower head is great

Shower head is great. Unfortunately, it constantly leaks from start/stop button.

1 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your feedback, we’re really glad to hear you’re enjoying the shower head! We’re sorry about the leaking issue with the start/stop button, as that’s certainly not expected. Please reach out to us at support@muravai.co, and we’ll be happy to help with a solution right away.

Rated 1 out of 5 stars

Garbage materials

Bought 2 of them, shipping was horrible. Overlooked it. The product broke at the hose and is leaking everywhere. The holder for the shower head is already cracked. lasted 3 months. cost for what you get is ABSURD. plastic parts for over a $100 order? get real. flimsy and not worth it.

3 January 2026
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

We’re really sorry to hear about this and we completely understand your frustration. This is not the experience we want for you at all, please reach out to support@muravai.co and our team will make this right for you.

Rated 4 out of 5 stars

Nice to have a filtered shower head

Nice to have a filtered shower head. The nozzles sometimes spray in weird directions. Slow delivery, from China?

18 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thanks for sharing your thoughts! We’re glad you’re enjoying the filtered shower head, and we appreciate the notes on the spray and delivery since feedback like this really helps us improve.

Rated 4 out of 5 stars

It was easy to install and it doubled…

It was easy to install and it doubled my water pressure. All and all a really good purchase.

25 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Love hearing that! Easy install and a big boost in water pressure is exactly what we hope for. Thanks so much for sharing!

Rated 5 out of 5 stars

Great product

Nice flow, great pressure. Came with everything need to install, even the plumbers tape. Just wish with the buy one get one deal came with 2 of everything and not just the shower head. But it is a great product and Highly recommend.

30 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you so much for the wonderful review! We’re glad to hear you’re enjoying the great pressure and smooth flow, and that the installation was easy with everything included. We also appreciate your feedback about the buy one get one deal, that’s great insight and we’ll be sure to pass it along to our team. Thanks again for the recommendation!

Rated 4 out of 5 stars

Love the shower head

Love the shower head. I wish it had more settings and the mount was a little more sturdier.

28 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for the great feedback! We’re so glad to hear you love the shower head. We also appreciate your suggestions about having more settings and a sturdier mount, we’ll be sure to share this with our product team as we continue to improve. Thanks again for taking the time to let us know!

Rated 2 out of 5 stars

Cheap quality

Cheap quality. Mostly plastic. I thought if we paid me and went with what was advertised as the original, it would be higher quality. The ads make it look more versatile than it is. Mine only has 2 settings, both of which are not as powerful as my old showerhead. No wonder they give one free.

31 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for your honest feedback. We’re sorry to hear the shower head didn’t meet your expectations in terms of quality, versatility, or pressure.

Your input will be shared with our product team as we continue making improvements. If you’d like, our support team can explore options to make this right. Please reach out to us at support@muravai.co, and we’ll be happy to assist as quickly as possible!

Rated 4 out of 5 stars

Better water pressure & cleaner water noticed

Have had 2 sets for just over 2 months now. The shower head and filters are amazing! They really perform as promised. The hose is not made properly or of high quality. It got tangled while water was on and water started shooting out of the hose and luckily a regular replacement on amazon worked.

30 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thanks so much for sharing this! We’re thrilled to hear that the pressure and filtration have been working so well, and we really appreciate your honest feedback about the hose quality.

If you need any further assistance or have any questions, please don’t hesitate to reach out to us at support@muravai.co.

Rated 5 out of 5 stars

Pretty much what I expected its what I…

Pretty much what I expected its what I was looking for very satisfied
X

28 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

We’re so happy to hear it was exactly what you were looking for and that you’re very satisfied! Thank you for sharing your experience and for choosing our shower head, we truly appreciate your support.

Rated 5 out of 5 stars

Makes it much better shower

Makes it much better shower

29 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

So happy to hear that! Glad it’s made your showers even better, thanks for choosing Muravai!

Rated 5 out of 5 stars

Love it

Love it! So much better on my hair and Skin.. feels great…

27 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Love hearing that! So glad it’s feeling great and making a difference for your hair and skin, thanks for choosing Muravai!

Rated 4 out of 5 stars

The pressure and shower head is…

The pressure and shower head is excellent! Problem is the nozzle that connects to the spout is cracked from screwing on. I am in need of another one and leaking pretty bad.

18 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

Thank you for bringing this to our attention, and we’re really sorry about the cracked connector and the leaking. We’re glad to hear you’re enjoying the pressure, but this definitely isn’t the experience we want for you. Please reach out to our support team at support@muravai.co so we can take care of this for you. We’ll make sure this gets resolved as quickly as possible.

Rated 1 out of 5 stars

DISHONEST COMPANY

I ordered a showerhead and a I noticed a subscription for replacement showerheads was added to my order when I received the order confirmation. There is no customer service phone number, so I sent an e-mail within 5 minutes of receiving the order confirmation asking Muravai to cancel my order. Muravai never responded. The next day I received a notice the item as shipped earlier that day. I e-mailed Muravai again and I heard back from them right away. Yet, they said there was nothing that could be done because the item had already been shipped. Amazing how quickly I heard back from them once they shipped the item *sarcasm*. Company is dishonest. 1) They added subscription to my order. 2) They chose not to reply to my cancellation request and only responded after the item was shipped. DISHONEST Company. Now, I have to file a credit card dispute.

17 December 2025
Unprompted review
Muravai logo

Reply from Muravai

Hi there,

We’re really sorry for this frustration and understand why you’d feel upset. Subscriptions are always optional and can be removed or refunded, and we’d like the chance to review what happened and make this right. Please email support@muravai.co so our team can help resolve this properly.

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