Multiyork Furniture Reviews 

Brighton Store
Sufficient to say: excellent engaged staff, with just the right level of customer sales service, clearly knowledgable and committed to the stores product. Their recommendations based on my interests, decor and choices came together very successfully.
With the removable and washable covers the life of my furniture is outstanding.
The quality of the framework is robust.
Multiyork provide a product (sofas chairs etc) that becomes timeless due to the unique ‘replaceable covers service’, allowing me to refresh and redecorate to keep in time with fashion. , Highly recommended - sales team Paul

I PAID A LOT OF MONEY FOR TWO LARGE SOFAS, WHICH WERE MADE FOR ME. THEY WERE SUPPOSED TO HAVE LUMBER SUPPORTS
THEY DON'T. THEY SLOPE DOWN TOWARDS THE BACK SO BADLY THAT I CAN NOT SIT UP STRAIGHT. I CAN NOT AFFORD TO REPLACE THEM, AND THEY ARE THE WORSE MISTAKE I HAVE EVER MADE.
I AM DEVASTED! THEY HAVE NOW GONE BUST. GOOD!!!

Multiyork were recommended to us by someone who had one for years, so when we wanted a new sofas & I didn't have to worry about little ones causing damage, I went to them. Having been in an accident that damaged my back I wanted good quality, firm sofas & found just what I needed.
Upon delivery they couldn't fit the feet to the sofa due to a problem & had to arrange a visit from another company. When the feet were fitted they kept swivelling when the sofa was moved & Multiyork said that was normal..... 5 years on every time I move it to clean I have to get my hubby to lift it to put the feet on straight. Within 2 weeks of recieving the sofas I complained that the cushions were too soft & not like the display model, I was told I was incorrect & that the items ordered were correct. Almost 2 years after purchase it was agrivating my back so badly that I was no longer using either sofa. I went into the shop to see if I could buy replacement cushions & the new manager was great & asked me to bring in a cushion. Upon comparing them he was very very apologetic & said there was a huge difference between the shop model & mine & arranged for replacements for both sofas, he also hoped that it would stop the issue with constantly sliding cushions that I had asked about. Unfortunately the cushions sliding is still constant. I contacted the customer care team a few weeks later to say this problem was on going as well as the fact that I noticed that the stitching was coming undone that was covering the main sofa. The response was that's not covered after 12 months, end of. This is the most expensive suite I have purchased by a long way & it is the one I am at least impressed with & I can't wait for an excuse to get shot of it. Love the style etc., but hate the quality of the build. They told me at point of sale how great their aftercare was, but from 2 weeks in they demonstrated otherwise. Very disappointing, although praise to the manager who went out of his way to get at least one problem solved.

I have been trying to place an order for over £1000 of replacement covers all afternoon. The Palmers Green store took my number and said they'd call me back. They did not. When I phoned back I was told the person who was meant to call me back had left the store. The email I had from them said customer services were available to phone until 8pm every day. They are not. I still haven't been able to place my order and am seriously considering using Plumbs instead.

The best experience ever. We have visited Multiyork shop in white retail park in Manchester. Ryan was very helpful and give us the best advice. He was very professional and friendly. I would recommend him to everyone. I have never experienced such a good shopping experience. Big thanks to Ryan. We will be back.

Sofas lovely and customer service in shop good but when there is a problem with order head office add you to the bottom of the pile. Replacements are treated as a normal customer order with no extra effort to resolve problems quickly and a "Don't care" attitude even when it is clearly acknowledged its multiyorks mistake. We are still waiting for delivery of replacement goods 6 months after original sofas arrived! Mistakes happen.. it's how you deal with them that counts!

absolutely rubbish - DFS deliver unpack and take away the packaging and assemble - MultiYork just dump and scarper - what do we do with two ten foot boxes?

I ordered two sofas a chair and a footstool in January, I had shopped around for months reading reviews and going to see recommended companies but i couldn't tick all the boxes in what i was looking for.

Eventually i went to multiylork and designed my own sofa, which is more to worry about because you don't see the finished design, but it was delivered on friday, on the time i was given and i am made up with it.

The sofas were not cheap even in the January sales but the quality is excellent, i am so pleased i may the effort and i know i have the best design for me in my home.