MultiMedRx LLC. (MMRX) Reviews 

I was hesitant to start since I’ve failed in the past and even been scammed before, but I’m so glad I gave this program a chance. I’ve already lost 10 pounds in my first month and feel amazing. Their customer support is the best and very supportive. They stay on top of everything and make the whole process completely stress free.

on time delivery with my semaglutide order. everything as promised so far !

Wish Im had read more of the reviews before ordering from this company.My experience has been like many of the other reviewers. I ordered tirzepatide and sent them numerous messages reminding them what I ordered and paid for but still received semaglutide which costs less. I have Called and messaged so many times but I never receive any response. I think this is a gimick .n I have been waiting all day for a response but nothing.Im sure everyone who pays the money gets extremely worried that they have been take. My advice: don't deal with this company.

Honestly do not know where to start! I ordered Trizepatide from this company two weeks ago! I distinctly stated I could not have Semaglutide due to having severe side effects from this. I received tracking information for Semaglutide! After emailing and calling on numerous occasions without success I managed to speak to Matt Otrowski. He was really nice and informed me that the wrong medication had been entered into the system by Catherine! He informed me he managed to intercept the pharmacy and change my medication to Trizepatide. I was excited to receive my medication! When it arrived it was Semaglutide so you can imagine my frustration!! I rang and rang no reply! Finally I got hold of Catherine who informed me they had sent my Trizepatide and I would receive my tracking number on Saturday! Nothing! We are now on Tuesday and still nothing! Is this a scam??

I am writing here in hopes of getting response. I was very enthused to begin the program and placed an order highlighting that I would be on vacation until August 21. I received a confirmation from Catherine telling me that they had marked it as a priority not to send my medication. Long story short, my medication arrived in Tennessee this morning, Monday, and I will not return home until Wednesday night. I have called all three numbers. They just ring with no answer and no availability to leave a voicemail. I did get a message from Matt asking for my labs and the poor young man got an earful before he connected me with Catherine. I spoke with her briefly & told her the problem. She recalled specifically making notes on my order not to ship. She then assured me she was headed to see her supervisor. That was six hours ago. I don’t know what I’m supposed to do since the medication is sitting in my Mailbox and I don’t have a neighbor to ask to put it in the refrigerator. In any case, hopefully this comment will get some attention from someone. I have texts & emails assuring me the product would not be shipped. Very frustrating.

I was approved last week for my weight loss meds and haven’t received any shipping information even though my credit card was charged the $199. I’ve now tried calling their 800 number and it just rings!!! If this is a scam (I hope not)…I’ll be filing with my credit card company, referring to the BBB and writing awful reviews on every social media site I can find 🤬…I’m hoping someone will contact me today or I’ll be getting a refund!!!

i been searching for a company that will have an easy process , (some websites i tried were too complicated) and reliable service . MMRX process was simple, effective and i received my meds right on time ! am so happy to have chosen them, after all the bad experience with other wight loss companies.

Finally a found a weightloss service that is fast and competent. The doctor prescribed Zepbound and while I am waiting for my insurance to approve it I was able to get Trizepatide in the mean time. Thank you !

I ordered from MMRX last week. After I placed the order, they said I would get a confirmation within minutes. I’ve never received a confirmation. I haven’t received any communication whatsoever regarding my order. I wake up this morning and saw the payment cleared so they got their money. I cannot even log online and create an account because it wants me to pay again. I’ve tried calling the 800 number with no answer tried calling a woman named Jennifer with no callback. This company is a joke and a scam. I will be calling my bank to dispute charges since I’m getting no product and communication.

Incompetent and Unresponsive - I completed online paperwork for weight loss medication. I received a call a few days later indicating my insurance was going to cover my meds. However I'd not even had my doctor review yet. After contacting them, they indicated they'd left the message for the wrong person and to disregard. This was followed up by a communication that the doctor had reviewed my info and recommended Tizepetide. I received another communication indicating that Semiglutide had been ordered and was 'on it's way'. I've tried to respond to texts and email to talk about this error, with no response. The phone number on their website for 'support' does not get answered, nor can you leave messages on it. I submitted a 'ticket' yesterday via their online chat function and received communciation last night via email from a new person indicating they would help me. I submitted my qeustions, again, and have not received a response. My credit card has been charged. I've not received any reliable communication. I am done with these folks and would like to get my money back and be removed from their records.

MATTHEW OSTROWSKI2 CARE COORDINATOR NEVER REPLIES TO HIS EMAILS AFTER I HAD QUESTIONS WITH NO REPLIES. CATHERINE CASTILLO NEVER RETURNS CALLS EVEN THOUGH SHE SAID SHE WOULD ON QUESTIONS. SHE SOUNDED LIKE I WAS BOTHERING HER WHEN I DID GET AHOLD OF HER. AFTER A WEEK OF CHASING HER DOWN TO LET HER KNOW THAT I PAID FOR ZEPBOUND AND THE EMAIL SAID THEY WERE SHIPPING SEMAGLUTIDE. CATHERINE SENT ME AN EMAIL (WHICH SHE DOSENT REPLY TO EITHER) SAYING I HAD TO STATE I WAS CANCELLING, WHICH I DID. I CALLED AND TOLD HER THAT WAS DONE AND SHE SHE WOULD LOOK FOR THE EMAIL. SHE DID CALL BACK ONLY TO LET ME KNOW THAT SHE FOUND THE EMAIL. DID I WANT ANYTHING ELSE? I STARTED TO SAY SOMETHING BUT SHE CUT ME OFF AND SAID I WAS ALL SET. NO PROFESSIONAL. VERY RUDE. I HAD TO FIGHT TO GET A REFUND FOR SOMETHING THAT WAS AN ERROR ON THEIR PART. HORRIBLE WAY TO DO BUSINESS.

I placed an order for Tirzepatide and was invoiced for Semiglutide. I have followed up with both the asst. care coordinator and the care coordinator emails as well as a new person I was sent contact info for. I replied to a text for additional information and asked for a correction to my requested medication. I have called the 800 number and left a voicemail. I have yet to have any contact from anyone after 11 days. I’m losing hope that I will get my meds or any reply for an update on a physician appointment. I’m starting to wonder if I just lost my money for nothing.

Update: requested refund on 8/16. We will see if they comply.
No money back but received texts from another care coordinator (still think they are all the same person) and was shipped my meds. They corrected to the correct med I ordered. Won’t continue to use after all this.

For months, I battled my insurance company to get my weight loss medication covered, only to face constant rejections from my primary care doctor. Frustrated, I reached out to MultiMedRx, and their Medical Director, Dr. Francis Essien, was phenomenal. He listened
carefully to my situation and skillfully managed the complicated process to get my Mounjaro prescription approved.

I discovered that weight loss medication approvals often need a specialist’s expertise, something my regular doctor couldn’t provide. Dr. Essien’s specialized knowledge was a game-changer. The MultiMedRx team was thorough, professional, and relentless in working
with my insurance to secure the approval I needed.

I’m incredibly grateful for their exceptional support. If I could, I’d rate MultiMedRx 10 stars! I highly recommend them to anyone dealing with similar obstacles.

I was referred to MultimedRX by a friend who has been a member for a few years. I joined in March of this year to help lose weight after having my baby. In 6 months I have almost achieved my goal weight taking the compounded tirzepatide! The doctors are great and the staff is very helpful and always there to help with any questions I have.

They charged my credit card $199. The receipt stated Semaglutide when I specifically ordered Terzepitide. I called the 800 number 4 times, no one returns calls. I was told via email that I had a doctor's appointment on a specific date and time, but I never received a call.
Update: The meds have been rec'd

Took money. Told Dr was calling on Monday August 4, @ 4:30 pm est . Medicine sent next day.
Doctor NEVER Called! No meds nothinh in the mail.
Sad why? Come on now..
Over weight loss
My experience: Horrible
CynthiaMarsico

I have had nothing but a positivity and support from this company. I started my weight loss treatment 4 weeks ago, and I had a small misunderstanding on the medication. They were quick to find resolution and communication! Matt (lab tech) went above and beyond his normal line of duty to make sure all aspects were handled professionally and quickly! I would 💯 recommend this company to all looking for guidance and support on your weight loss journey!

Went in for A cleanse and weight loss now that I’m done having my babies. Also did allergy testing to find out what foods I was allergic to and getting inflamed from. Amazing Staff, amazing doctors. Would recommend to all my friends and family.

I wrote a review in August of 2024. I would like to rewrite this review as I feel my anxiety was pointed at the company and it was really one individual.

In December of 2023 the company was experiencing growing pains. I had signed up to receive Ozempic for weight loss and my experience was extreme sickness in a very short amount of time. I was frustrated from not getting the follow through I was expecting. A new person with exemplary customer service skills by the name of Jamie contacted me and changed my entire journey. She spent numerous amounts of time to make sure that she trouble shot every aspect of my bad experience. She was a shining star that walked me through these terrible side affects I was experiencing. I moved on to a new medication after stopping Ozempic for two months. Jamie was there again to walk me through this new journey I was about to take on. Unfortunately, there were small and different problems that occurred. I call in one day to speak with her and she didn't answer the phone it was a machine referring you to another number. When I called and had to leave a message. A call was not returned for at least a week.

At this point i wonder if I should move on, and all of a sudden I got a call and from the on the ugliness this gentleman (I use that word loosely) who answered the phone. His name was Matt. He claimed to be a Manager. I stated the issues I had been having getting in contact with anyone. I explained I really needed to speak to Jamie. He preceded to brutally describe her shortcomings with the statement "We fired her and she spent way too much time with everyone." Me coming from an HR background I was repulsed by the defamation of character he exhibited. When I let him know I did not agree with his explanation, but was just disappointed and wanted to speak to a Manager. He was argumentative, set in his ways, and threatened me and said "How would you like me to send your money back to you and have you be on your way?" as he was raising his voice. He then hung up on me. He called back 5 minutes later knowing what he had done to me and lied and said we must have been disconnected. This man should have been fired immediately, if not for anything else, but to put the company at risk. I wanted to know who his Manager was and he said the owner. I never got a call back because it was hidden from the owner.

Needless to say (Robert the owner) was finally notified of my terrible review, and he found his way to call me and speak. He apologized profusely and swore this would never happen again and would handle my case personally, and he has.

I highly recommend Matt be fired and you all enjoy the new and improved team at this office.

My Buddy told me abou

t MMRX....I joined, lost a bunch of weight.
Service was Amazing. thanks to the Doc and Robert!
Will absolutely tell all my guy friends about this service.