I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Slaithwaite Road, WF120AA, Dewsbury, United Kingdom
- 01924975402
- sales@mullacoonline.com
- mullacoonline.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was not completed i was not…
My order was not completed i was not even informed why they're not delivering it i had to contact them to find out where my order is and then i was just told they will refund my order
Happy customer
I ordered 10 jars. Arrived within a couple of days. Well packaged and in excellent condition. About 18 months until the 'use by date'. Complimentary chocolate bar was a very nice touch. I am a happy customer. I would definitely order from mullacoonline.com again.
Quick and easy
Very good on line ordering system. No hassles and no fuss. Easy to use and speedy delivery. Thank you!
Great delivery and clean meat
Great delivery and clean meat
Only complaint is the price of the delivery
We got exactly what we wanted and at a…
We got exactly what we wanted and at a great price and with quick service. What else could you want. Thank you.
Fantastic service
Great communication from the seller, and very fast delivery. Two of the items I ordered were out of stock. They offered to replace those with a similar item (or refund, but I chose the substitution). My order arrived the next day, everything was very well packaged, and I even got an extra bottle of the substituted item, presumably to compensate for the tiny volume discrepancy between the substitute and the original bottle. Overall I'm very happy, will definitely order from them again. Thank you!
Is this place even real?
Ordered x4 items 2 weeks ago still not here. They’ve took money but no items. I did this as a test order as never ordered from here before. Are the reviews fake? I emailed and they said my order was being dispatched 5 days ago still not here. No tracking no email to say it’s been dispatched. Not happy glad I paid on credit card now so I can claim it back.
Excellent customer care
Excellent customer care, the products that I have ordered were beautifully packed, items that were not in stock were later delivered. I will continue to buy from this seller with the greatest confidence. Thank you Bea
Very good then very bad communication
Very good then very bad communication. They phoned me up to tell me my delivery would be late because they didn't have enough stock. I was fine with that and impressed they took the time to call me. Then over a week later.... Nothing. I checked my account and they had given me a full refund with no communication whatsoever. I ordered the ingredient in good time for for what I needed, now I don't have it. Highly irritating!
outstanding and epic
Good people to buy from
Easy process in placing my order and receiving my parcels, within the timeframe expected
Recommended
Items arrived quickly
Items arrived quickly , well packaged. Easy to track parcel: customer service is excellent.
Never shipped
Never shipped, doesn’t answer calls and doesn’t reply to emails. Fraud! Beware.
What a total disgrace, my first and very last order with Mullaco!!
What a total disgrace, shambles, embarrassment of a company!! This was my first and very last order with Mullaco! I was sent an out of date packet of seasoning that went straight in the bin. I had 2 items cancelled as they were out of stock, but I received no explanation of this at all at that time, just randomly received a refund one day with no details about it. Sent 8 sauces that are about to hit their expiry date. When I contacted Mullaco about this, I was told the sauces were on sale due to the very short date. NONE of this was listed online, no 'offer', or 'short date' or 'sale item' headings at all. Also NO expiry date given or item information shown for anything! How are customers supposed to know the truth about what they are buying? That's false advertising! Refused any partial refund on the sauces, considering the other cock ups incurred and that they purchased on false advertising with hidden information is such bad service. According to whoever was emailing me, they were already on sale with a whopping 25p off each bottle that was about to expire. This also wasn't shown online so who knows if that's even true. THEN they took it upon themselves to send a courier to my house to collect my sauces that I at NO POINT agreed to!! It's just unbelievable. I was out, they had to pay for the courier fees, would have saved themselves more money by just partially refunding me like they should have done. What a total cock up of my first order and embarrassment on their part.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








