Mulberry Mongoose Reviews 284

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their excellent quality, beautiful craftsmanship, and unique designs. The staff is frequently highlighted for being helpful, communicative, and accommodating, often adding a personal touch like handwritten notes to orders. Reviewers also appreciate the fast and timely delivery service, with many noting that items arrived quicker than expected, even for international shipments. The overall ordering process is described as easy and professional, with good communication regarding shipment progress and status. However, some people were dissatisfied with product issues, mentioning that items were faulty and that the company did not address these concerns or offer a resolution.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, handmade, and unique... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as beautiful, stunning,... See more

Staff

Customers had positive experiences with staff, highlighting their accommodating nature and warm hearts, with... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping and timely... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the personalized nature... See more

Reviews shaping this summary

Rated 5 out of 5 stars

How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday... See more

Company replied

Rated 5 out of 5 stars

I ordered the Big 5 bracelet and just received it. It is just perfect!! It was beautifully wrapped with a thoughtful note tucked inside. I think this jewelry is a good way to bring attention to the hu... See more

Company replied

Rated 5 out of 5 stars

Kate and her team at Mulberry Mongoose go the extra mile for their customers. Their passion for conservation spills over into high customer care. The handmade pieces are always fantastic and well made... See more

Company replied

Rated 5 out of 5 stars

The delivery to Europe was fast and the necklace and earrings were perfectly packaged, ensuring that the item arrived in excellent condition. I also want to mention the friendly customer service. I... See more

Company replied


Company details

  1. Jewelry Designer

Written by the company

Mulberry Mongoose is based in the African Bush, Zambia. Their rural African team hand craft award winning jewelry from reclaimed poachers' snare wire using locally sourced beads and semi precious stones. With each sale they donate to conservation and have raised over $130,000. Their sustainable accessories have been featured in National Geographic and Marie Claire magazine and seen in British Vogue. Famous for crafting Beauty from Brutality their ethical jewellery for conservation is stocked globally. They ship world wide using DHL.


Contact info

5.0

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

Wonderful Jewelry

We just love all the art we order and are always amazed how it promptly arrives from the other side of the world! All the jewelry is so artistic and well made. We always look forward to ordering more for ourselves or gifts. Looking forward to visiting the shop on our next trip to Zambia!

14 December 2021
Rated 5 out of 5 stars

Order of beautiful jewellery

I‘m super super very happy with my order☺️ It took only one week to arrive to Switzerland and it’s everything so beautiful. Every day I proud wearing my memories of Zambia! Thank you so much and hope to see you soon!!

13 December 2021
Rated 5 out of 5 stars

Mulberry Mongoose were absolutely…

Mulberry Mongoose were absolutely great! Communication was very fast and polite and professional. And the item is beautiful, nicely and very personally packed.
The only issue I encountered was German Post. Even though Mulberry Mongoose sent my purchase the same day and attached description of the item, I have been contacted by German post at least 3 times asking over and over again to clarify the same information that was already provided by the seller. Ended up paying almost 20 euros in Taxes for the earrings...

6 December 2021
Rated 5 out of 5 stars

Outstanding experience!

Outstanding experience!
I bought some of the jewelery during my vacation in Zambia. It ist so beautiful and very well made. Back home I wanted to gift some items to friends and put through a big order. Communication, ordering and payment were super easy.
Questions were answered immediately. The whole team is super helpful. They even asked me, how many personal notes I would need as I mentioned that some items are meant as gifts.
Shipping took only two weeks to Germany.
I keep recommending them, as soon as I receive a compliment.

2 December 2021
Rated 5 out of 5 stars

Happy Customer who loves Animal conservation.

I brought 5 pieces of jewellery form this amazing place. I was so happy with the whole process of ordering. From picking the pieces to the package arriving at my door. I was in communication the whole time with Mulberry Mongoose.
So happy to support a company doing an amazing thing helping keeping African animals safe. The pieces of jewellery came beautifully presented in little homemade pouches. Ready to gift for Christmas

28 November 2021
Rated 5 out of 5 stars

Lovely Jewelry for a Good Cause

Several years ago, my wife and I had the opportunity to visit the Mulberry Mongoose workshop in rural Zambia. We were impressed then and remain so now. That they can use materials intended to harm or kill some that nation’s beautiful wildlife and turn them into the lovely, unique jewelry that they make never ceases to amaze us. We were glad this year to purchase several new pieces and were glad we could. Others ought to consider doing so too since by doing so, they would help themselves and so many others at the same time.

3 November 2021

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