Mudflower Reviews 

258
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express satisfaction with the beautiful apparel, noting that the items match online photographs and fit true to size. Buyers also appreciate the remarkable quality of the fabrics, making these stylish options a wonderful addition to their wardrobes. Furthermore, shoppers frequently commend the prompt shipping and smooth, straightforward purchasing process. Some people were dissatisfied with specific aspects, such as wanting free delivery options, receiving items in unexpected colors, or experiencing heavy jacket hoods. Despite these minor drawbacks, the overall feedback remains exceptionally positive, with many buyers eager to purchase again.

What people talk about most

Product

Clients share positive opinions on product quality and fit, highlighting lovely clothes that match... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with the apparel and fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and speedy arrivals.... See more

Order

People report positive experiences with order, highlighting how easy the online process is. Reviewers... See more

Service

Customers had positive experiences with service, highlighting great quality, lovely apparel, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was earlier than expected. The dress is lovely just as the photo showed. It is a very welcome addition to my other Mudflower dresses.

Company replied

Rated 5 out of 5 stars

My first, unexpected, Mudflower purchase was from a local garden centre earlier this year. Recently, when trying to source holiday clothes in my usual high street stores I couldn’t find anything that... See more

Company replied

Rated 5 out of 5 stars

Lovely clothes ordered 5 items and all fit and look great. That rarely happens when shopping anywhere online . Just ordered two others now. Very happy and will keep checking website for new items

Company replied

Rated 5 out of 5 stars

Easy to order online and delivery was quick. Excellent service. Jacket was very nice and fitted true to size. Hood is a little on the large size and faux fur good quality but is too heavy for the hood... See more

Company replied


Company details

  1. Clothing Store
  2. Online Marketplace

Written by the company

Welcome to Mudflower; the brand accessible to all. By definition, 'Mudflower' is a Lotus flower that struggles through mud to emerge beautifully and whole and we create those beautiful pieces for you. From latest trend-led pieces to everyday wardrobe staples for less. We are not just a brand, we aim to inspire confidence to our customers at affordable prices. Style is always changing and so are we. We are constantly dropping new styles, so you can have the latest fashion at all times. We offer exciting and innovative designs to our customers, the fashion they want and need. Led by a team of an extremely dedicated group of individuals who are focused on our customers needs. We aim to be continuously innovative and bring new styles that are of vibrant colours and unique prints to shoppers globally.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

258 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(258)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products and quick…

Lovely products and quick delivery,customer service was good,the only downside is there is no return label included in the package,you have to send an email for a link,a bit of a hassle

27 September 2023
Rated 4 out of 5 stars

Great product but size issues

Loved the choice on the website. Ordering easy and delivery great. Unfortunately the jumper was too big and I had ordered a smaller size than usual. Disappointed as the design, colour and material all lovely. It was for an occasion this week, so no time to reorder.
The returns system was easy and impressed not to have to pay for the return. Will shop Mudflower again as previous items have been great.

26 September 2023
Rated 5 out of 5 stars

Spot on

Just very happy with the jacket.
Quality and sizing very good.
Very nice product

19 September 2023
Rated 1 out of 5 stars

You won’t approve my return for no good…

You won’t approve my return for no good reason

19 September 2023
Mudflower logo

Reply from Mudflower

Dear Christine,

Your items were always eligible to return you simply didn't follow the instructions to do it. To return items to us, all you need to do is follow the instructions provided on our website or the paperwork included in the parcel. You emailed us yesterday for the first time and we replied today with the link to make the return so please kindly check your inbox.

Kind regards,
Mudflower customer support

Rated 5 out of 5 stars

I saw a Mudflower dress at Broadstone…

I saw a Mudflower dress at Broadstone Mill in Reddish but they didn't have my size. I tried on the size above just to see how it looked and then decided to search online when I got home. I ordered the right size off their own website, free delivery and no problems whatsoever. Love the dress. I'd never heard of this company before so now I will check out their website as a matter of course.

14 August 2023
Rated 5 out of 5 stars

Lovely tops at affordable prices

Mud flower processed my order very quickly.
I was so pleased to get my top in the pink colour in the sale as I had already purchased the blue one at full price. Very flattering top and comfortable. Very happy with my purchases.

19 July 2023

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