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Muddy Mat® Reviews 3,035

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,869 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as outstanding and fabulous, and praising their quality, durability, and effectiveness in trapping dirt and moisture. Many appreciate the variety of colors and sizes available, and how well the products hold up over time, even with frequent use and washing. People also frequently highlight the excellent customer service, noting quick and kind responses, and helpful resolutions to issues. However, some people were dissatisfied with the ordering process, finding it unclear or experiencing issues with "free reward" offers. There were also mentions of slow shipping and difficulties with tracking orders, with some customers receiving their items much later than expected or through unexpected delivery services. A few customers also noted that the non-slip rug grips did not work as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the effectiveness of the... See more

Quality

People report positive experiences with quality. Customers praise the durability and effectiveness of the... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot. When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the ba... See more

Company replied

Rated 4 out of 5 stars

The product is OUTSTANDING!! However the online ordering process is unclear when ordering multiples and the CONSTANT "but wait!! Theres more! And how about this and this and this".... this is very an... See more

Company replied

Rated 4 out of 5 stars

This product if fabulous! We love everything about our muddy mats. Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

Company replied

Rated 4 out of 5 stars

Love these mats/rugs I bought 3 and then love them so much I went back and bought 3 more I have 2 pugs which shed a ton and these help with that too oh I bought the brown ones but got the light blue f... See more

Company replied


Company details

  1. Pet Supply Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Home Goods Store
  5. Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We love our Muddy Mat bed

We love our Muddy Mat bed! I wish it was big enough for both me and the dog…he’d have definitely have a cuddle buddy. Both dogs love it - one is 80lbs and the other is 40 lbs and they both float like they’re on a cloud. I’m trying hard to not buy another…but I might. 😉☁️ ❤️

2 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

We appreciate your feedback, Amy. We're glad both dogs love the Muddy Mat Cloud K9 bed. It’s wonderful to hear how much comfort it brings.

Rated 5 out of 5 stars

Muddy Mat Cloud Bed - Outstanding

I bought a Muddy Mat Cloud Bed a couple of weeks ago and my fur baby is getting accustomed to it much faster than her other beds. I decided to buy another one for another room so she can enjoy her bed in more rooms. Thank you for providing a wonderful product!

10 April 2026
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Reply from Muddy Mat®

Thank you for your kind words, Princess. We’re pleased your fur baby is enjoying the Cloud K9 Bed and that you’ve chosen another for your home.

Rated 5 out of 5 stars

I've purchased the muddy mat rugs and HUGE hit with the pups

I've purchased the muddy mat rugs and was extremely happy with the quality. So, I decided to try the dog bed for my doodles. As soon as I put it on the floor, they laid on it like the queens that they are! Im so happy with my purchase again! Its great to find a co. that lives up to the hype! I highly recommend
❤️

10 April 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your feedback, Denice. We're glad the rugs and bed were such a success with your pups. Thank you for recommending us again.

Rated 1 out of 5 stars

Customer service and their shipping are the worstOrders the buy two get one free and the…

Orders the buy two get one free and the free one was the small size and color of their choice. On top of that information about shipping is all a lie. They give me an Amazon tracking number but Amazon has no knowledge of a shipment in my name, I paid for Fed-Ex express but no one knows where the order is. I called twice and can barely understand the people I’m talking with. Both times static got so bad the call dropped. Stay away from the Muddy Mats website.

10 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback. We acknowledge your concern regarding the Buy 2 Get 1 promotion and the shipping details provided. We have sent a request for your contact information and order details so we can look into this further and assist you directly.

Rated 5 out of 5 stars

Our fur babies are completely in love with their Muddy Mat beds?!!

Our dog (Durrango) and our cat ( Rabbit) are so happy with their Muddy Mat beds that I can hardly stop enjoying them as they run to their beds all day long! Both our fur babies took to them instantly and they both sleep in them all night long, in fact we bought two for Durrango because he hangs out in his Muddy Mat on our sofa during the day and sleeps next to his dad in his other Muddy Mat bed at night! I had to buy him two. When we go camping soon we will be carrying them with us so they will be happy campers!

26 March 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing how much Durrango and Rabbit enjoy their Muddy Mat beds, Barbara. We’re glad they’ve become part of your daily routine.

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast response. My issue was corrected immediately!!

10 April 2026
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Reply from Muddy Mat®

Hi Jackie, we're pleased to know your issue was corrected promptly with great customer service.

Rated 5 out of 5 stars

I was treated with respect and concern…

I was treated with respect and concern for my problem. Customer service owned my problem and stood by their product. The products are very impressive and durable and I hope to continue to buy them. Keep up the good work 😊

10 April 2026
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Reply from Muddy Mat®

Thank you for your kind words, Glenda. We’re glad our team stood by the product and that you find it impressive and durable.

Rated 5 out of 5 stars

We love the muddy mats

We love the muddy mats. We have a dirt driveway and live near woods. The muddy mat picks up all the dirt as we and our dogs come inside so we have them at all our entries. They are so easy to shake off and wash easily. We have one in our car back seat for our dog and it does not slide around and is comfy for her. And we also put one in our dog' s crate and one under her dog dishes.

15 October 2025
Unprompted review
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Reply from Muddy Mat®

We appreciate your detailed feedback on how you use the mats in multiple areas, Alexandra. It’s great to know they work well for your home and car.

Rated 5 out of 5 stars

This is a dogs dream

This is a dogs dream. My chihuahua loves it. My baby feels safe and secure. The quality is beautiful and looks amazing in our home.

5 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience. We’re pleased your chihuahua feels safe and secure with the Muddy Mat.

Rated 5 out of 5 stars

Dog versus the cat

I purchased the muddy mat large dog bed. I have a 97 lb golden doodle who absolutely loves it. However he has to complete with the cat who loves it too. She steals it from him daily. Lol

9 April 2026
Unprompted review
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Reply from Muddy Mat®

Hi Alexis, we're glad both your golden doodle and cat enjoy the dog bed.

Rated 5 out of 5 stars

I am a repeat customer

I am a repeat customer. This time I had purchased the indoor and outdoor mats for my sister and brother-in-law. The large indoor mat was delivered, but not the small indoor mat or the outdoor mat. I contacted customer service, they had me take a photo of the mat received and replaced the items not previously received. Great products and good service!

8 April 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your repeat experience, Phil. We’re glad customer service resolved the missing items and that you continue to enjoy the products.

Rated 5 out of 5 stars

This product is the real deal

This product is the real deal. I have several and need more. I highly recommend Muddy Mats.

17 March 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your feedback, Ruby. We're glad to know you highly recommend Muddy Mats.

Rated 5 out of 5 stars

I ordered several Muddy Mats and we…

I ordered several Muddy Mats and we love them. From the smaller size to the 🐕 dog (large) we haven't had a mess in the house in several months. We bought a bed and the kids actually love them as a comfy place to watch videos!! We keep one in the bathroom as a bathroom and it's great and safe because it's got a rubberized bottom. Sure makes it safe! We'll get more when the next sale comes up. We love Muddy Mats!!

8 January 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for sharing your experience with multiple Muddy Mats. We’re glad they’ve helped keep your home safe and clean.

Rated 5 out of 5 stars

I received a very prompt response to a…

I received a very prompt response to a question about what tape to use to secure the mat to carpet. I have already ordered the tape.

9 April 2026
Unprompted review
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Reply from Muddy Mat®

Hi Rosemary, we're pleased you received a prompt response to your question about securing the mat.

Rated 5 out of 5 stars

I really like Muddy Mat

I really like Muddy Mat! I placed it outside my entry door (the space between my entry door and the floor was too low to place it there) and it has really cut down on the dirt and debris that cones in! I am going to buy more Muddy Mats to place throughout my house! This is a GREAT product!!!!

9 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Kristy. We’re glad the Muddy Mat has reduced dirt and debris and that you plan to add more to your home.

Rated 5 out of 5 stars

After I ordered my Muddy Matt Dog Bed

After I ordered my Muddy Matt Dog Bed, I noticed the address it was going to was an old address I no longer live at and is in another State. The staff returned my voicemail and she edited the address to the correct one so I can receive my New dog bed.
Thank you

8 April 2026
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Reply from Muddy Mat®

We appreciate your feedback and are glad our representative promptly corrected your shipping address so you could receive your new dog bed.

Rated 5 out of 5 stars

Courteous…

Customer service was understanding and responsive to my dispute. Where they corrected the situation immediately. Thank you.

9 April 2026
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Reply from Muddy Mat®

We appreciate your kind words, Louise. It’s great to know our customer service was understanding and able to correct the situation immediately.

Rated 1 out of 5 stars

This mat sucks!!

This mat sucks!!! Do not buy. We have two large dogs and it does not trap dirt, etc.

9 April 2026
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

We’ve noted your feedback, Frank, regarding the mat’s performance with large dogs. A request has been sent for your contact information and order details so we can look into this and assist further.

Rated 5 out of 5 stars

This is a true company that cares about…

This is a true company that cares about the quality of its product. I truly thank them for helping me. I have 5 of their mats and I love them. I will get a dog one day but I love the mats.

17 March 2026
Muddy Mat® logo

Reply from Muddy Mat®

Thank you, Martha, for sharing your experience. We’re glad to know you value the quality of our products and enjoy using multiple mats.

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