Mstyle Reviews 

56
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Took my car to MStyle for them to supply, paint and fit BMW GT style bonnet. Had the car for 5 days. Collected today and I am delighted with the work. Original paint is BMW Hockenheim Silver which... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Sophie Scott regarding a pair of headlights I purchased for my BMW E46. She was very helpful throughout answering any questions I had and sorted sending out a replac... See more

Rated 1 out of 5 stars

Anyone who expects love and care when getting work done on their car should stay away from this company. I had ordered expensive body kit parts for my M car only for my bumper to be damaged and... See more

Rated 5 out of 5 stars

Had booked my car previously and was cancelled due to issues with staffing. I agreed for another date and was told it will be a week for the body work to be ready, it was ready as Paul had said. Wor... See more

Company details

  1. Vehicles & Transportation

Written by the company

Welcome to MStyle – the BMW, MINI specialist garage and showroom. Based in Romford Essex (London), we are a specialist garage providing car parts, performance & styling accessories, body repairs and much more. ...


Contact info

  • Collier Row Road, RM5 2BG, Dagenham, United Kingdom

  • mstyle.co.uk

4.0

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(56)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Experience

Amazing Experience, Visited Mstyle as I was looking for a new splitter and rear bumper for my car and couldn't find any else where. Visited store and a friendly guy named Finley helped me out with options and showed me what parts they are able to source and fit for me. He went above and beyond to ensure my parts were ready for the time of my booking which I appreciate a lot. Will defo be shouting them soon for some more parts lol. Thank you Mstyle and a special thank you to Finley!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the Front End Bumper…

I recently had the Front End Bumper etc, replaced by M Style...for my Wife's BMW M Sport Convertible.
Whilst on holiday they prepared and painted ready for fitting. Upon return they agreed to let me wait so that it was fitted & Completed the same day to my complete satisfaction, at the quoted Price.
Brilliant job and service, Thank you Finley.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Mstyle

Pleased with my experience with Mstyle. They carried out the mods / work whilst I waited and the prices are fair. Recommended

26 September 2023
Unprompted review
Rated 5 out of 5 stars

"I recently had my car serviced at…

"I recently had my car serviced at MStyle and I was very impressed with their level of expertise and customer service, big thanks to India who has help me and sorted everything out over the past month. They were able to diagnose and fix the issue quickly and efficiently, and the pricing was reasonable. Overall, I would highly recommend MStyle to anyone in need of car maintenance or repairs, since ive been using them over the past 4 years or so."

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Absolute amateurs

Well, it took 5 years of work but all the issues that this ‘specialist’ caused have been resolved. This place is run but people who cut corners, don’t care about work standards but will happily take your money and not bat an eyelid. I am so pleased my track car is fixed and would advise all prospective clients to keep on searching. Do not use this place. Amateurs.

30 October 2022
Unprompted review
Rated 1 out of 5 stars

a minute agoNEW

a minute agoNEW
After being told by Paul he could repair my M3 I paid £450 in tow truck fees to get my car to this garage . Two weeks later Paul told me my M3 couldn't be fixed by them, Paul didn't mention any fees that need to be paid.
All of a sudden the day I came to collect the car it would cost me £80, he didn't tell me they would be any fees up front only when I came to collect the car, I refuse to pay this and got my car back but its left a bad taste in my mouth, I wonder how many other customers this has happened to. I wasted £450 get in the car there in the first place and then to be charged an extra £80 to collect the car without telling me in advance is daylight ROBBERY. So just be aware if they cannot repair your car they will charge you a fee without you being able to agree to it first,

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent team who know thier stuff…

Excellent team who know thier stuff about BMW customisation. First time I have own a BMW and had work done to it, Ryan has been a great support to me, given me great advice and customer service. I have been to their Romford workshop and used their Amazon shop, great service on all occasions. If you want to customise your BMW give these guys a ring and you won’t go wrong. Thank you to all the team

18 July 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the service at M…

Very disappointed with the service at M style , I’ve recently had the usual black gloss m kit fitted to my 430d at m style the side skirts were really badly fitted half of the self tapping screws were only half in and the other half fell out so the skits were flapping about the spoiler is already peeling away car scratched where the vinyl decals were fitted plus air bubbles in them and charged an extra £60 on the day over the quotation because they forgot to add the decals on first time around . Please do not waste your money on this company cheap crap products fitted very badly complete waste of £850 and a day off of work

10 July 2021
Unprompted review
Rated 5 out of 5 stars

First time transacting with MStyle and…

First time transacting with MStyle and I must say that I would recommend them to anyone… the customer service is amazing and the quality of the work is second to none… I called several times to add and change the order without issue and the work was carried out quickly and efficiently… Toby is the man!! Top bloke

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent 5* - experienced, great supplier network, and quality work

Had a great experience with MStyle, who supplied and fitted my rear wing, lowering springs and exhaust. I spoke with Toby who suggested I come in and speak in depth with what I'm looking for with some examples and how they can help.
They approached the customer experience brilliantly by really listening to their customer and what they want to do, and then applying their BMW expertise, supplier network and good pricing to bundle your custom build.
The team all have individual desks where clients sit across a member of the team, where I was given a few options based on what I wanted as well as transparent pricing before making any decision. They have a great supplier network as you will see on their website, so they were able to get parts slightly cheaper due to their relationship in the industry.
Finally, the final result I'm extremely happy with, Toby managed me in terms of keeping me updated, but also communicated well with his technicians in the background who I didn't even meet that did the work to a great standard.
Overall, I highly recommend the team here at MStyle, particularly Toby (in my experience), to at least have a conversation as to what you're looking for and how they can help (and deliver!).

25 June 2021
Unprompted review
Rated 5 out of 5 stars

WOW !!

WOW. I had a massive list of mods plus servicing work that needed to be done on my 2005 E46 330Ci and I am overwhelmed with the results.

Ryan was out of this world, keeping me updated with progress and advice on mods. Paul on service was excellent as was Ben who was brilliant on handover and payment.

I had the follow work done;

LED Angel Eye Kit - Super Bright E46 Facelift
LED Side repeaters clear - 2dr E46 facelift
FK Strut Brace for 6 Cyl (Or equivalent)
Wheel Spacer kit front and rear -let me know if we need to discuss sizing
H&R Anti Roll Bar Kit for e46 6 Cyl
M Style Sport Fog Lamps e46/e39
M Style Bootlip Spoiler (painted and fitted)

The car now looks AMAZING... the angel eyes really update the car’s looks and the spacers give the car a meaner look with the arches filled out.

The strut brace and anti roll bar mean the car handles even better.

All the mods are subtle and give it an OEM+ look.

I had real issues getting the car warm in the winter- so we had the radiator replaced along with a new O2 sensor and catalytic converter.

The car feels really good, thanks guys! Maz!

24 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look