MSSoftware Reviews 450

I chose MSSoftware due to the excellent value of the package. Unfortunately I purchased Office for Windows and not Mac, my mistake.
I contacted MSSoftware, their response was almost immediate. They cancelled my order and 2 days later I was refunded for my incorrect order.
They sent me the link for MS Office for Mac and this downloaded and is working perfectly.
Excellent customer service and would DEFINITELY use them again.

Absolutely fantastic professional support. Tom even took control of my pc and sorted the issue for me. Thank you, will definitely use in future and recommend to friends and family.

Excellent. Too often people providing "tech support" can't even spell it. NOT the case with MS Software - excellent service from somebody who knew their job well

Excellent service, knowledgible support advisor and very prompt service.

Even though i downloaded software on a Sunday, i still had immediate response when i had a query. all olved and up and running now.

Excellent speedy support. Only ever had one issue that was resolved ASAP.

I started having problems with Word and then Excel and doing odd things like not able to save or create a new spreadsheet and when I uninstalled this to install a later version and when I tried it just said cannot be installed on this machine.
Sought help and Support took over my pc, installed and activated in a few minutes. Great.

Not sure what to say...my software got stuck in a cycle for hour after hour and nothing I did helped. Steven connected remotely and solved the problem embarasingly fast!
Brilliant service...thank you

I was contacted within 15 minutes by email.
Thereafter we had an exchange of 5 or 6 emails and the activation problem was solved. That took place between 5.30 and 7.00pm, so I think that was a good level of service continuity.

James was absolutely brilliant remotely sorting out the download for me.

Top notch support specialist.
Thanks James.

:-)

So far very good and responsive.

Hope it continues!!

The purchasing and installation processes and customer service were very clear, focused and quick!

Problems installing MS Project 19. After 30+ min wait on chat line (bit long) first time and immediate pick up second time, service staff logged onto my computer and solved the issue immediately.

The help I had from James over the last two days has been exceptional he was so helpful and it was a relief to finally have word installed on this lap top

Had a problem with loss of Outlook after singing in to work 365. Had great support from Karl and we worked through the issue.

Great price top communication would highly recommend!

I reached out as I had purchased a product that I could not use within the time limits. The service support was great. They have helped me with my issue, which means I won't lose out. Quick and on point. Great support.

Really quick email back with advice which worked straight away.

Excellent service. Prompt and functional with an element of concern.