The delivery it was really fast and I was updated during the entire process. The products arrived as expected and presented a great quality and also in a very discreet package! I strongly recommend ms... See more
Company replied
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The delivery it was really fast and I was updated during the entire process. The products arrived as expected and presented a great quality and also in a very discreet package! I strongly recommend ms... See more
Company replied
Fast delivery, discrete packaging, good prices! Website was easy to browse with good selection of products. Will be coming back in the future!
Company replied
Browsing the online shop was made easy by the amount filters available, like use, brand, type etc. Everything needed available in one place. Pleased with the quality of the items.
Company replied
super nice services and products!
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2150, Nordhavn, Denmark
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What can you do, I just bought a doll from Mshop in Sweden, did ask before the buying if the doll is the same as in the photos, they said it is the photos we got from the supplier from China they use for their doll : Doll King.
im pretty sure it is sexdollking they mean, but not for sure,
Anyway, the doll arrived, and as this is my first time buying a doll I had to pick her up, hard to se under the plastic, NO its not even close, I now know how Wm dolls looks and how they look, this is a smaller copy of WM dolls 166cm C Cup, much more harder TPE....
I also did ask them the day before order, why do ypu have WM dolls photos, is it that doll you sell, they replied that WM dolls dont make their own dolls, or something like that, now I have picked up the doll, and removed protection stuff even on the head, and by doing this (I hade to confirm if it was the same one as in pictures), now I cant send it back or regret..... I havent called them an confronted them about it, but now I dont know what to do, The doll have been packed down to the box again, in perfect condition, havent touched it more then just confirmed it wasnt a WM doll, or even a close copy...
What right do I have now? It feel hard to prove that the doll they are selling is not the same as in the pictures..
And this is not something I want to go further with to much..
Any tip how to move on from here..
Im now looking for a REAL WM doll, trying to find one that ships to Sweden within 4 weeks..
By the way, the fake doll is Miley they are selling, clearly a 166cm WM doll and their photos
Thanks

Reply from Mshop
Super hurtig levering og tip top produkt 😉

Reply from Mshop
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