MSC Cruises – Ireland Reviews 

1,933
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,214 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the incredibly friendly staff members and the truly exceptional service provided consistently throughout their wonderful vacation trips. Customers constantly point out the spotless cleanliness of the modern ships and the delicious, diverse variety of food available during evening dinners. However, some reviewers were not happy with the food quality and felt that certain restaurant meals could definitely be significantly improved across the board. Some people also mentioned that the large vessels felt quite crowded, leading to frustratingly long waiting times during busy sea days for various public amenities.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that team members are consistently exceptional,... See more

Service

People report positive experiences with service, noting that staff members are consistently friendly,... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as standout vacations filled... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding their experiences. While many consumers praised... See more

User experience

Clients share positive opinions on user experience, highlighting great adventures and exceptional moments.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure. From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standa... See more

Company replied

Rated 5 out of 5 stars

A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... See more

Rated 5 out of 5 stars

My experience was made great as all the staff couldn't do enough to help make the cruise a holiday to remember. Everything was so clean and the food array catered for every taste,staff really put... See more

Company replied

Rated 5 out of 5 stars

Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... See more

Company replied


Company details

  1. Cruise Line Company

Written by the company

MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.3

All reviews

(1,933)

1,031 reviews in the last 12 months

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Rated 4 out of 5 stars

It’s alright

Overall the experience aboard MSC’s Meraviglia was pleasant, the ship and itinerary in the Mediterranean were well organised and curated. Communication for first time cruisers overall could be hugely improved however

10 June 2026
Rated 3 out of 5 stars

Not a bad first cruise but…

Not a bad first cruise but some things felt lacking. The information given when onboarding was very lack luster. Booking flights though MSC was not a good experience as we ended up all sitting in different rows on the plane as a family of 3. The excursions were nice however and the evening dining experience was great. The buffet during the day was hectic and there was a lot of pushing and grabbing from other guests which soured the experience. As such 3 stars seems adequate but a few changes in flights and buffet organising could increase that quite quickly.

10 June 2026
Rated 4 out of 5 stars

Fun Trip

Loved the cruise. Ship was fab and great fun. But was a little too hectic for me at the buffet. Would have liked more options than just 1 complimentary restaurant aswell as buffet.

26 May 2026
Rated 5 out of 5 stars

Thank You

A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantastic throughout & the food in each of the dining areas was simply superb. We will definitely be back but would highly highly recommend MSC & this ship for a holiday of a lifetime.

7 June 2026
Rated 5 out of 5 stars

We had an outstanding cruise on MSC…

We had an outstanding cruise on MSC Grandiosa and rated every aspect of our experience 10/10. We would especially like to thank Tanmoy, Head Waiter, for his exceptional leadership, professionalism, and attention to detail, which helped make every meal a pleasure. A very special recognition goes to Fabio from Masters of the Sea, who was truly incredible throughout our voyage. His friendliness, enthusiasm, and outstanding customer service consistently went above and beyond our expectations. Fabio made every visit memorable and was one of the main reasons our cruise experience was so enjoyable. We would also like to thank Crisianne, Dining Hostess, for her warm welcome, kindness, and excellent organisation, which ensured everything ran smoothly. Finally, thank you to our waiter, Sidik, who provided attentive and reliable service throughout the cruise. The dedication of these team members made our holiday unforgettable, and they are a credit to MSC Cruises.

31 May 2026

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