Mr Slumber Reviews 

185
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We ordered three beds off Mr Slumber, two double beds and one super king size. All three are fabulous, arrived exactly when they said they would and my husband put them all together on his own so they... See more

Rated 5 out of 5 stars

Have purchased twice over the last couple months. The quality has been exceptional, amazing. The first single bed I purchased is still holding strong, built very well and looks amazing. Purchased 2 ot... See more

Rated 1 out of 5 stars

Really disappointed! My ottoman bed came without a base which I've never heard of before having bought storage beds many times before, the delivery guy scratched up my walls in my brand new house & le... See more

Rated 5 out of 5 stars

Excellent customer service from placing the order to delivery today The courier today who delivered our bed was excellent He was polite even asked if he could wash his hands before handling the... See more

Company details

  1. Bedroom Furniture Store

Written by the company

Experience the ultimate in sleep comfort with Mr Slumber. We craft exquisite upholstered bed frames, divan beds, ottoman bed frames and mattresses for a restful night's sleep. All of our beds are available in over 22 different fabric choices. We offer free UK mainland delivery as standard. Mr Slumber is a retailer that proudly sponsors British Manufacturing with all of our products being manufactured here in the UK!


Contact info

3.9

Great

TrustScore 4 out of 5

185 reviews

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3.9

All reviews

(185)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed with delivery and…

Disappointed with delivery and assemble. Paid £70 for delivery and assemble of a super-king size bed frame and mattress, and only one man was sent. Firstly, he fell removing parts from van and nearly broke his ankle, landed in a puddle, and we had to give him clothes to change into prior to assemble of beds.
I had to come home from my work to assist and on arrival the room ceiling was marked and bedframe material was marked also. I had to assist with bed assembly and also had to assist with bringing mattress from van to bedroom. In my opinion, there was no way he would have been able to do this safely on his own.
Don't want to make this personal to the delivery man as he certainly tried his best, but he was under so much pressure due to lone working, actually felt sorry for him.

11 June 2024
Rated 5 out of 5 stars

Pleased with my purchase

Pleased with my purchase. We ordered 2 single lille bedframes. Quality was perfect, the teddy fabric is so soft and lush, the kids absolutely love it. All delivered and assembled within 5 days, which is a record for us considering we are in the Highlands!
Thank you Mr Slumber.

25 May 2024
Rated 5 out of 5 stars

Excellent product

Excellent product, ordered bed frame and mattress. Quick delivery. Was kept updated on day of delivery with phone calls from a friendly and professional delivery driver. Delivered with a smile . Very pleased with purchase and even more so with the quality and price .

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Quality

The quality of the headboard they delivered for the price is amazing. Also, delivery was easy, and they communicated well with me beforehand. It's a shame that a couple of people have had bad experiences with delivery, but I haven't (which is why I wanted to leave a review).

24 May 2024
Unprompted review
Rated 3 out of 5 stars

Stressed delivery Guy who was rather…

Stressed delivery Guy who was rather abrupt spoilt a lady’s day
Product great but shame about the anger
We put the wrong postcode by mistake but the company called me to rectify
Pity they hadn't told the Umpalumpa

22 May 2024
Rated 5 out of 5 stars

Amazing service from start to end

Amazing service from start to end. Helped me to find exactly what I wanted and then stayed in touch afterwards to make sure everything was correct. Great value and fast delivery. Would 100% recommend.

7 May 2024
Rated 5 out of 5 stars

Fantastic!

Fantastic customer service. Bed looks great. Very well made. Beautiful fabric. Delivered fast by very friendly driver. Strongly recommend buying from them.

6 May 2024
Rated 5 out of 5 stars

Divan bed

First time ordering from this company and the quality of the bed and headboard are amazing. I bought the snuggle divan bed with the headboard in the colour noir. Very happy with my purchase

30 April 2024
Rated 1 out of 5 stars

FRAUD COMPANY- Horrendous service- DO NOT USE THIS…

Horrendous service- DO NOT USE THIS COMPANY!! they seemed helpful at first and once they have your money- they send out a crappy version of the product you have ordered and sent over a 2 day new worker to fit our Ottoman bed on his own who asked my husband to help him do all the heavy lifting and tighten the screws on the bed.
Once he left we realised he had assembled the bed all wrong as he had NO CLUE what he was doing and should not have been sent alone by his company to assemble a bed.
We were still forced by the main contact who said 'do not disturb me I am at a family wedding' when help was needed- HOW UNPROFESSIONAL!!!! they took our money for assembling a bed that wasnt done correctly - DO NOT USE THIS COMPANY- they are fraudsters.

30 April 2024
Rated 1 out of 5 stars

Ordered and paid for assemble and…

Ordered and paid for assemble and delivery. £70
The delivery driver called me at 9pm to ask if he could come earlier than we had arranged… I rearranged my plans and then received a message at gone midnight to say he wasn’t delivering it now someone else would be in touch . Another delivery guy came way later than originally planned so I could have had my appointment but nobody got in touch so I had no idea when they were coming. The man didn’t know he was putting the bed up so rushed it and left me all the rubbish to take to the tip.
No real apology from Mr slumber just “these things happen”

19 April 2024

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