Mr Reactive Reviews 204

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The boiler stopped working on one of the coldest days of the year. Called Mr Reactive who came the next morning. The engineer immediately knew the fault and found that the guttering where the condensa... See more

Rated 5 out of 5 stars

Really good end to end service, called with a fault, job was logged, accurate timescales given, before the engineer arrived he called to let me know he was on his way and then sent a tracker via text... See more

Rated 5 out of 5 stars

Brilliant Service From Start To Finish The Engineer Rang Me Giving Heads Up Attending My Home, He Said He Will Be with Me Next 45mins Around 2pm. I explained To Him I Have School Run At 3pm & Will... See more

Rated 5 out of 5 stars

The lad turned up on time, kept me informed on his journey, I had 4 so called gas engineers in and couldn’t sort my issue, Mr reactive came in and with in 15 mins had my hot water and heating working.... See more

Company details

  1. Gas Engineer
  2. Heating Contractor
  3. Boiler and Heating Service
  4. Plumber

Written by the company

Mr Reactive is a leading provider for boiler breakdown and home emergency covers for homeowners and landlords covering West Yorkshire. We are local and have in-house engineers We guarantee to attend with in 24 hour and currently running at 90% first time fix rate. Any delayed or missed appointment we simply waive any call out or labour charges. All calls answered within 10 seconds. Don't believe us then try us. "Approved by the people for the people"


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service. They solved my issue via a phone call without trying to extort me for money. Very professional.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

The engineers were understanding…

The engineers were understanding efficient respectful and considerate and polite and professional. And left no mess behind for me to clean up so a good job done. I would recommend your company to all my friends. Thank you so much

29 August 2023
Rated 3 out of 5 stars

The fitters were on time and called…

The fitters were on time and called 20mins before they arrived to say they were on their way, which is good, the only thing that I could say wasn't right was that they left the bottom cover off the boiler leaving the pipes etc exposed. I did fit it back myself but some people may not be able to it, a bit more care would be of benefit.
Apart from that the fitters were good and covered their shoes on entering.

5 July 2023
Rated 5 out of 5 stars

Kassim Smart and Sensible Engineer

I had my boiler serviced last week by MrReactive and I have to say I was very impressed. Not only did they ring to book an appointment, but they also include a follow up courtesy call after the boiler was serviced. I would definitely recommend this company for their efficient, friendly service. 💚💚💚

6 July 2023
Unprompted review
Rated 5 out of 5 stars

A fabulous experience

A fabulous experience. Job sorted in a jiffy . They used high grade parts for my toilet Cistern and replaced all parts not just the faulty one. Tamrez was my engineer for the visit . He was friendly, efficient, and explained the whole job to me throughout. I have engaged this firm for my daughters ‘ houses as well as my rentals. You can’t beat them ! Go with them I’d say !!!!

7 June 2023
Rated 5 out of 5 stars

Professional and helpful service

Mr Reactive were sent out by my insurance company after reporting a fault with my boiler.

They turned up promptly, when they said they would, and were able to quickly identify what was going wrong, and establish that the boiler was safe to use which was really helpful as some very cold weather was on its way.

Once a replacement part had been collected, the part was fitted in good time and everything left clean and tidy.

Overall, a really professional and helpful service.

21 January 2023
Unprompted review
Rated 5 out of 5 stars

My boiler broke down in December 2022

My boiler broke down in December 2022. Mr Reactive came out within hours, and within minutes of arriving diagnosed the fault.
Yes Mr Reactive is fast and very professional in delivering a service especially at a time of need.
I can very highly recommend Mr Reactive and would have no hesitation to use them again.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Best service in West Yorkshire

The engineers are the best in West Yorkshire. Faizan has provided impeccable support for my own boiler, going above and beyond. They've also just repaired my tenants boiler too in less than 12 hours after arranging a booking at midnight.

Truly a 24/7 company.

Would recommend and will continue to use them in future.

4 January 2023

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