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Rated 3 out of 5 stars

Honest review. They do pay out. Takes longer than your mainstream bookies. My only issue is the website and app are terrible. Log you out every few seconds. Doesn’t load, really slow this reaso... See more

Rated 1 out of 5 stars

Terrible website, looks like it was made by an amateur about 20 years ago. Awful jpeg of a poker chip with white edges spins on the screen, giving an incredibly amateurish vibe. Also, you are c... See more

Rated 1 out of 5 stars

Run a mile from this site huge headache all round. Terrible slow dysfunctional website. They choose when you can play at Mr Play buffering the website so you cant place a bet the majority of the time,... See more

Rated 1 out of 5 stars

I've had £650 in my account since 24th November my bank keeps declining my money but when it bounces back to mr ripoff it doesn't even show so I can add another card I've been on this site for 2 yea... See more

Company details

  1. Online Casino or Bookmaker

Information provided by various external sources

mr.play is the ideal online casino to have a fun time playing casino games such as slots, roulette and blackjack while enjoying huge bonuses and more.


Contact info

1.8

Poor

TrustScore 2 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STAY AWAY EVERYONE

i am having the same withdrawal issues at alot of people. does anyone have any information about the gambling commission who i can contact. i am getting blanked and ignored.

The worst service i have ever seen. STAY AWAY EVERYONE. ABSOLUTELY AWFUL

12 December 2022
Unprompted review
Rated 1 out of 5 stars

I've had £650 in my account since 24th…

I've had £650 in my account since 24th November my bank keeps declining my money but when it bounces back to mr ripoff it doesn't even show so I can add another card I've been on this site for 2 years same account and same old crap went to withdraw OH WE NEED SOME DETAILS
ime RAGING and still unresolved
CORRUPT

10 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam stay away

Guys please stay away from these for your own sake first they change you a fee to make a deposit and withdraw a deposit, plus the cash out is a joke I try cash out but it wouldn’t let me even with there being a cash out option this is done on purpose, the withdraw is a joke no money in my account after 5 days this company should be closed down

5 December 2022
Unprompted review
Rated 1 out of 5 stars

Please help me

Please help me

I have a gambling problem and they won’t close my account.

Instead they keep sending me txt msgs with free bets

Please help

20 November 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely bent.

Absolutely bent.. make up excuses when you try to get your money out more documents then resend them etc .. MRPLAY more Like MR NO PAY !!

22 October 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Stay away, they do not honour half the promotions and staff pretend they don’t know about what promotions have been sent out. So t waste your time

13 October 2022
Unprompted review
Rated 1 out of 5 stars

Worst ever online casino i won $2000 i…

Worst ever online casino i won $2000 i sent my documents and no reply i tried chat but same old story over and over i don't think i will see a cent don't trust this site at all stay well clear.mr play casino u rip offs

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Scam - trying to steal money - stay away

I tried to withdraw my account balance and then I got a call from my bank that somebody is trying to stole and withdraw money from my personal account. And after checks, it was them, they tried to steal my money and then deposit it back to my account, fu**ing skumbags. So i immediatley contacted them and argued 4weeks for my withdrawal request but nothing. They will just close your account and, lie that you violated their policy or something stupid. Just stay away at all costs urgent !!!!!

24 September 2022
Unprompted review
Rated 1 out of 5 stars

rubbish cheep site ...

rubbish cheep site .... charged me £25 to deposit £1000 and then i was told icouldnt bet £1000 ... so when i withdrew my 1000 they charged me another £1
.... best stear clear and find a reputable site to place your money in

11 September 2022
Unprompted review
Rated 1 out of 5 stars

Mr play site is rigged when you win on…

Mr play site is rigged when you win on a slot the game freeze's and your unable to collect or gamble your winnings.customer support are robotic and no help at all.they won't admit to being at fault at their side .would avoid this site at all cost.very unhappy customer

14 August 2022
Unprompted review
Rated 1 out of 5 stars

I play on a few slots sites this is by…

I play on a few slots sites this is by far the worst !! Gambling is a risk but not to the extent of complete empty spins. You will not win 1p I don’t think sites are rigged but Mr Play is 100% rigged so you can’t win anything decent

15 July 2022
Unprompted review
Rated 5 out of 5 stars

not a scam site at all

not a scam site at all, i got my welcome bonus put 25 down and walked away with £1700. i paid via debit card for my deposit and withdrew to my debit card which took only 2 days to come through!

2 July 2022
Unprompted review
Rated 1 out of 5 stars

definatly a scam company give you a…

definatly a scam company give you a bonus split over 5 days then day 2 tell you its not the offer you was give iv closed my account and will stick to reputable sites ie betfair ladbrokes etc avoid at all costs rtp is fake lucky if i had a single win of a spin

1 July 2022
Unprompted review

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