Excellent garment, looks exactly as picture and my son is delighted with it. Sizing is perfect and the hoodie is really well made and comfy. It's the second hoodie I've purchased from Mr Fade and am v... See more
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I loved these goodies, they are Epic, honestly great design, almost identical to the pictures, one small problem..... The fabric gives me a bit of a rash when you first try it on, but thats the same w... See more
Great skin fade, atmosphere of the barber shop was great and and the barbers were very friendly
mrfade is a very good company with nice design. They keep you informed about the delivery and have a good price. The clothes are very comfortable and the right size.... See more
Company details
Information provided by various external sources
We sell hoodies :)
Contact info
United Kingdom
- customerservice@mrfade.co.uk
- mrfade.co.uk
4.6
Excellent
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EPIC AND AMAZING
I loved these goodies, they are Epic, honestly great design, almost identical to the pictures, one small problem..... The fabric gives me a bit of a rash when you first try it on, but thats the same will most clothes for me, after you wear it it is honestly the best t shirt and hoodie ever!
16 May 2020
Unprompted review
I ordered an item on October 28th 2019…
I ordered an item on October 28th 2019 and never received it. I left a review and was contacted by mr fade via email that i need to file a dispute with PayPal for a refund because the item wasn't shipped because of manufacturing and payment issue. I filed the dispute with PayPal the same day i received the email April 25th l. PayPal responded today with the following message "Upon checking the transaction, the transaction is more that 180 days, Our PayPal Buyer Protection covers transaction that is within 180 days. I'm sorry for this, I know that this inconvenience most especially that the transaction was made thru PayPal even though it was thru a guest account.
For this The best option is to coordinate with your card provider and check if they have option to further help you and your bank will be the one who will coordinate with nus."
I AM STILL OUT MY MONEY AND ITEM. I WORK HARD I'M NOT GIVING AWAY MONEY
27 April 2020
Unprompted review
mrfade
mrfade is a very good company with nice design. They keep you informed about the delivery and have a good price. The clothes are very comfortable and the right size.
~blutwolf.bloodwolf
23 April 2020
Unprompted review
Do not trust this website
Last month I wrote a review on Mrfade.co.uk
Mrfade actually responded on Trust Pilot.So there is someone out there. They don't respond to calls or emails.
They said on Trust Pilot they have refunded me.
For the record...I have not received any refund repayment back to my credit card.
Do not trust this website.
10 April 2020
Unprompted review
Reply from Mr Fade
Hello,
We are sorry you have had a bad experience with us. We had a manufacturing delay at the time that you placed your order. We will have are going to contact you within 72 hours to privately to discuss your order.
Mr Fade
Don't buy anything from Mr Fade
Don't buy anything from Mr Fade. They will take your money and you will get an order number, and that is the last you will hear from them or your money. I ordered a top for my son before Christmas 2019. No response to any of my E-mail's
This is my order number Mr Fade. Order #4130. You could send me a refund if you actually exist. But I am not holding out much hope.
25 March 2020
Unprompted review
Reply from Mr Fade
Hello,
We are sorry you have had a bad experience with us. We had a manufacturing delay at the time that you placed your order. We will have are going to contact you within 72 hours to privately to discuss your order.
Mr Fade
Scam?
Ordered in january and still haven't received anything. Only received an email with order #4284, but nothing after that, and my money is gone... Could at least have sent us an update on the delay, so I'm thinking it's all a scam.
24 March 2020
Unprompted review
Reply from Mr Fade
Hello,
We are sorry you have had a bad experience with us. We will have are going to contact you within 72 hours to privately to discuss your order.
Mr Fade
Im sad
Have to be a 1 star.
Ordered in early december, still nothing. Have e-mailed twice, no reply.
Have asked paypal to try get my sons money back.
19 March 2020
Unprompted review
Reply from Mr Fade
Hello, We are sorry for any inconvenience caused. We had a delay and PayPal should be refunding your money. Please contact us via email as we are giving previous customers their own personal discount codes.
No hoodie or order update after almost 2 months
Ordered a hoodie on 29 January, still no hoodie or order update on 17 March. And no reply to e-mails.
17 March 2020
Unprompted review
Reply from Mr Fade
Your order was refunded on the 17th of February because of a massive factory delay due to the Coronavirus. We are sorry for any inconvenience caused.
Reply from Mr Fade
Thank you for posting a review again.
We are happy you like our hoodies!
2 emails sent asking where my sons…
2 emails sent asking where my sons Hoodie is and no reply! quick enough to take my money....
Not happy and defiantly will not be recommending Mrfade to anyone
13 February 2020
Unprompted review
Reply from Mr Fade
Hello Summer,
We are sorry for your experience with shopping with us. We had a manufacturer delay however it is now all sorted. We are now replying to all emails and all items are being shipped out. Please send an email to customerservice@mrfade.co.uk and we will deal with your inquiry.
Sorry for any inconvenience caused.
Mr Fade
2.5 months after my order -> nothing…
2.5 months after my order -> nothing received, no answer to my email... this website is a scam
10 February 2020
Unprompted review
Reply from Mr Fade
Hello Tercan,
We are sorry for your experience with shopping with us. We had a manufacturer delay however it is now all sorted. We are now replying to all emails and all items are being shipped out. Please send an email to customerservice@mrfade.co.uk and we will deal with your inquiry.
Sorry for any inconvenience caused.
Mr Fade
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