mResell.nl Reviews 513

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent, delivery in 3 days, installation smooth, ipad 2017, 128 GB, looks like new, so far best experience, just all email and text comes in Nederland, but google translate is your friend :-) De... See more

Company replied

Rated 5 out of 5 stars

I like that you can see the battery capacity of the phone before ordering. I ordered an iPhone in good condition and as a side note there appears to be a bit of dust under the front camera. However I... See more

Company replied

Rated 5 out of 5 stars

I ordered iphone 16 pro max 250gb. First i was skeptical but after using this for a few days, I’ll say I’m completely satisfied. Battery is 100% with 230 cycles which is not real indeed it give me a g... See more

Company replied

Rated 5 out of 5 stars

We ordered our laptops with DHL Express on a Saturday and by mid Tuesday they arrived. Both ordered macbook pros are in top condition, can't really tell they are second-hand: one is 2017 and the other... See more

Company replied

Company details

  1. Electronics Company
  2. Cell Phone Store
  3. Used Computer Store

Written by the company

Apple-producten voor minder geld – mResell biedt een snelle, veilige, groene manier voor consumenten en bedrijven om tweedehands Apple-producten te verkopen en te kopen. Twee op de drie Europeanen zouden hun huidige digitale apparaten langer willen blijven gebruiken als de prestaties er niet noemenswaardig onder lijden. Elektronisch afval is wereldwijd een grote uitdaging voor het milieu en een van de snelst groeiende afvalstromen in de EU en de wereld. Bewustwording leidt tot nieuw gedrag bij consumenten en bedrijven – Herstellen, hergebruiken, herverkopen & recycleren. De verkoop van nieuwe Apple-producten leidt tot enorme hoeveelheden gebruikte producten en een opkomende markt voor tweedehands producten. Als verkopers bieden we kopers een nieuwe, snelle, veilige en groene optie zonder de rompslomp van C2C-transacties. Als klant, wanneer je een apparaat van ons koopt of iets aan ons verkoopt, profiteer je altijd van: een gratis milieuvriendelijke verzending voor zowel verkopen als kopen een garantie van 12 maanden gratis retourneren binnen 14 dagen Momenteel is mResell actief op 10 markten in Europa en Australië.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

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1-star

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Rated 5 out of 5 stars

I ordered iphone 16 pro max 250gb

I ordered iphone 16 pro max 250gb. First i was skeptical but after using this for a few days, I’ll say I’m completely satisfied. Battery is 100% with 230 cycles which is not real indeed it give me a great battery backup. Camera display even the back is perfect without even a scratch. Delivery took 5 days. I’m satisfied and will buy again from here.

2 January 2026
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Smooth process

Sold my MacBook Air M1. Process went smoothly and received full payment in timely manner.

5 August 2024
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Best way to sell your used hardware.

4th time using mResell to sell my used iPhone. Easy process and a fair price. Will use them again in the future.

30 May 2024
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 4 out of 5 stars

Reasonably fast experience.

Reasonably fast experience.

Only downside was the downgrade of the price. They said the battery was not good, I believe it was good enough (Status was good in OS). Because I didn't want to slow down thing etc I've accepted the new offer.

25 March 2024
Unprompted review
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Fast commununication

Fast commununication, great service.

7 February 2024
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 1 out of 5 stars

Lulzim Veliu

Hi,

l have returned iphone12 that l have purchased from your site refurbished.nl, because you have send me the wrong model , and since 2 month l did not get my money

13 November 2023
Unprompted review
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Reply from mResell.nl

Hello, we are sorry to hear that you are unsatisfied with our service. Please keep in mind that you purchased the device at refurbsihed.nl. They are your contact partner since they are managing all returns and money refunds. Besides the shipment, we are totally excluded with any customer sevice relations. We therefore ask you to contact refurbished.nl directly.

Rated 5 out of 5 stars

Best way to sell your used phone

Third time I'm using mResell to sell a used iPhone. Fair price, quick payout and easy process. Will use their service again in the future.

6 September 2023
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Great Value

I like that you can see the battery capacity of the phone before ordering. I ordered an iPhone in good condition and as a side note there appears to be a bit of dust under the front camera. However I only noticed this after months as it doesn't affect photo or video call quality.

12 May 2023
Unprompted review
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

I have mixed feelings but I will still…

I have mixed feelings but I will still give 5 stars and I will explain
Pros:
- Offered 200 euros more than Apple offered for a trade in of my iMac
- They actually paid the money
- Customer service responds fast
Cons:
- Still find the cost a bit low considering refurbished iMac with same specs go for more than double what they offered, but I guess they need to pay for shipping, technicians and what not...
- The silence will kill you first, if there is nothing wrong with your machine, the only way you know is by refreshing the page multiple times to see the status change (please just send an email). Also no confirmation that they have paid out, kept following up via customer service and received the money 6 working days after it changed to process complete.

17 August 2023
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Great experience

The process was simple… took 2 weeks in total until the pay out and everything has been honored.

10 July 2023
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 1 out of 5 stars

Poor communication regarding updates in…

Poor communication regarding updates in the selling process.
Leave customer feeling un-easy sending their product and not knowing if it has been a scam or not.
These products are expensive and should be treated as valuable, therefore keeping the customer calm by updating them is a great idea.

16 May 2023
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Reply from mResell.nl

Hello Gilberto, we are sorry that you are unsatisfied with our service. Please check your SPAM folder, as we do send updates once the device arrives and once the payment is done. Furthermore, by using your customer account on our website, you can easily track the status of your order on every step. Should you have any questions, feel free to ask. We hope you visit us again some time. All the best, your mResell Team

Rated 1 out of 5 stars

Not so happy with the service

I sent my Macbook Pro to be recycled, and the initial offer of 369.00 EUR was reduced to 50.00 EUR due to the need to replace the battery. Although I couldn't verify the validity of this claim, I had to accept the offer since sending the device back and forth would have been too expensive.

28 March 2023
Unprompted review
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Reply from mResell.nl

Hello, we are sorry to hear that you are unsatisfied with our service. However, you were able to accept or decline our offer. We do not charge extra for shipping your device back, so you would not be affected with any additional costs. Despite your negative feelings towards us, we still hope you'll visit us again sometime. In case of questions, feel free to contact us.

Rated 5 out of 5 stars

Within one day was my MacBook arrived…

Within one day was my MacBook arrived in Stockholm, one day later it was checked and sold for the agreed price on the site.
8 days later I was paid.

22 February 2023
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 1 out of 5 stars

I have not received the payment for an…

I have not received the payment for an iPad I sold, and nobody can provide an answer when I contact customer service.

7 February 2023
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Reply from mResell.nl

Hi,
we are sorry to hear that you are unhappy with our service. According to the contract and the terms and conditions, the whole procedure takes 10 business days upon arrival. Your device arrived on Feb 7th, so we are still on time with the payment. We wish you all the best and hope you will visit us again soon.

Rated 3 out of 5 stars

No feedback why the lowered the price

The communication throughout the process is poor. Never received feedback why they lowered the price they first said it would be.

13 February 2023
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Reply from mResell.nl

Hi,
we are sorry to hear that you are unsatisfied with our service. The price is not lowered in your case. You decided to sell as a company, the displayed price on our page are gross prices. According to EU law, we have to pay you the net amount, which you received. The whole process about net/gross price is described on the homepage when selling your device. I am sure you must have missed it while registering your device. If you have any further questions, feel free to contact us. We would be happy if you'd visit us again.
Regards,
Your mResell Team

Rated 1 out of 5 stars

You guys sent the watch with a fake…

You guys sent the watch with a fake Nike sport band that fell apart after a few uses. You should check your products batter and not sell fake bands because they are often much worse quality from genuine Apple bands.

7 January 2023
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Reply from mResell.nl

Hello, thank you very much for your review. We are sorry to hear that you are unsatisfied with our product. There must have been a mistake on our end. Please inform us via mail about your case and we will certainly look into it and replace the band. I hope we will be able to make it up to you.

Rated 5 out of 5 stars

Get rid of your “older” hardware without the selling hassle!

Good company that helps to get rid of your “older” Apple hardware without the hassle of selling it yourself. Reasonable price and always paid as promised

19 December 2022
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 5 out of 5 stars

Iphone 12 mini

Very happy with choosing mResell for a refurbished iphone, as new with a 100% battery. Buy with confidence.

14 November 2022
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Reply from mResell.nl

Bedankt voor uw feedback!
We zijn blij om te horen dat u tevreden bent met onze service :)
Vriendelijke groeten mResell

Rated 1 out of 5 stars

I dont like the fact that you are…

I dont like the fact that you are confronted with a much lower price than agreed.

4 November 2022
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Reply from mResell.nl

Hello, we are sorry to hear that you are not happy with our service. However the whole procedure is described in our terms and condition. You were also not forced to accept the price, you were able to decline to offer and we would shit it back to you. Despite not meeting your expectations, we hope you will still use our service in the future.

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