Mr. Christmas Reviews 

828
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and straightforward, allowing them to easily secure their favorite holiday items. Purchasers are consistently pleased with the fast shipping and how well-packed their fragile packages arrive. Buyers truly appreciate the beautiful details, vibrant colors, and wonderful nostalgic feel of the festive decorations. However, some people mentioned receiving items that arrived damaged or broken right out of the shipping package. Others noted frustrations with receiving completely incorrect products or experiencing defective battery compartments that would not stay closed. Additionally, a few buyers felt that certain products were significantly overpriced compared to similar market alternatives.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the beautiful details, vibrant... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the beautiful details, vibrant... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a simple and easy online ordering... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report paying much more compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Almost 30 years ago my neighbor had given me the Holiday Skaters. Every year I put it up with the rest of my decorations. Little by little the lights burnt out and the music stopped playing. Eventuall... See more

Rated 5 out of 5 stars

I had purchased two of the trees last year from another vendor and they were sold out. I went directly to the Mr. Christmas site and kept checking for them to become available. These are beautiful li... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like p... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

828 reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(828)

820 reviews in the last 12 months

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Rated 5 out of 5 stars

My dealings with Mr

My dealings with Mr. Christmas were excellent. They had not only imbued the product with holiday spirit but also gave it a timeless design which I really wanted. Right from the beginning, it was obvious that this was a company that has been around the block a few times and has a lot of love for the small things.

The product was packaged properly, performed as expected and looked so much better in person than in the photos. I also liked Truth is the company appeared to be very well run and customer-friendly, which made the entire transaction very trustworthy. This is something that really counts in a holiday product.

In short, I am satisfied with the product I purchased and I would even think about buying from Mr. Christmas. It is a label that evidently values quality and the giving of a wonderful holiday-time experience.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

I received merchandise that was broken

I received merchandise that was broken. I emailed and received a response immediately. Both items were replaced and I did not need to return the broken items. They saved me time and money. Love Mr. Christmas. I have been a customer for over 25 years. Best company products, services, customer care.

30 March 2026
Rated 4 out of 5 stars

Great plates, but small!

I LOVE the plates!! They are adorable!! However, they are definitely salad plate size. At the time I purchased the plates, I believe they were sold as four plates for $59.99. Sadly, while my plates were still in transit to me, I noticed on their website that they were offering twice the amount of plates — 8 — for the same price. I wish I could’ve gotten 8 plates at that price!

27 March 2026
Rated 3 out of 5 stars

I ordered a mr christmas animated…

I ordered a mr christmas animated utility truck with santa driving and elf on moving ladder decorating tree. What I received was jst an animated truck with tree in back singing carols. Very disappointing and not what I ordered. It was supposed to be a gift

17 March 2026
Rated 5 out of 5 stars

Great Music and Light show

After receiving my lights and sounds controller, I tested it out and worked Great. I have an earlier model which still works from 2006 and the newer version comparatively has better symphonic sound and more musical choices. My 2006 model will be used for my back yard.

17 February 2026
Rated 1 out of 5 stars

Failed Customer Service.

I bought your mechanical spider webs at Halloween. However, one of them broke, I reached out to you guys to see about having it fixed or getting a replacement, and I was told you were out of them. I was offered another product in replacement, however, it never came and nothing ever happened. And I was speaking with Miracle. Your customer service representative who claims she was a supervisor and I would give it time waiting for something to happen and nothing. I finally reached out again. At which point I was given a $130 store credit which I appreciate and thank you. However, I did not appreciate Miracle scolding me and telling me that I did bad by not returning it to HSN. As I explained originally it was past the 30 day return policy of HSN which is why I reached out to you guys. I should never have to be ostracized by a customer service representative for not doing what she told me to do in the correct amount of time, because of this incident I will no longer be purchasing anything from Mr. Christmas anywhere not in stores, not on QVC not on HSN. I will use my store credit, and that will be the last time.I will be purchasing anything from Mr. Christmas

2 February 2026

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