Mrcharger Reviews 

414
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. Electric Vehicle Charging Station
  2. Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(414)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by…

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue others had missed, and ran all the cabling neatly with minimal disruption.

Everything was tested, working perfectly, and left spotless. Brilliant service from start to finish — can’t recommend Tom and the team highly enough!

29 October 2025
Rated 5 out of 5 stars

Great experience

Great experience, came up with a good solution to install the boxes on the outside of the house!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Extremely pleased with Josh who fitted our charger exactly where we requested it. His work was neat and tidy. He took the time to answer any questions that we had. Highly recommend this company.

19 October 2025
Rated 5 out of 5 stars

A very professional operation

A very professional operation, understood my requirements, and delivered a solution.
Engineer was first class, kept me informed of everything he was doing and completed a first class job
everything was handled efficiently, I fully recommend this company

20 October 2025
Unprompted review
Rated 5 out of 5 stars

No hassle EV charging

Made appointment very easily over the phone. Given a time slot the day before. Engineer arrived on time did a lovely job. Set the system up for us and left it all clean and tidy.

14 October 2025
Rated 5 out of 5 stars

Tidy install

Tidy install. ( fellow swept up mess he didn’t actually make .) ( thanks.)

All tidy and no hastle. On time and on target.

14 October 2025
Rated 5 out of 5 stars

Top Job

Right through the process I was kept informed and all promises were delivered on time ,Tom was the installer and he was a true professional going above and beyond with his customer friendly service. Highly recommend.

25 September 2025
Rated 5 out of 5 stars

Professional and efficient service

Regular communications before fitting my car charger, everything clearly explained, able to book on a day that suited me, got a timing confirmation email before the day. Engineer was polite, efficient, discussed and agreed fitting options together. Completed the job in good time and to my satisfaction.

23 September 2025

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