I have tried to get back into Trustpilot to adjust my previous review but it hasn’t worked. I owe the Mr Bug an apology as it seems they did send out my order (twice). However, there was a glitch as m... See more
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See what reviewers are saying
Order was placed in October and received all 4 packets of treats with best before dates of September 2024. I understand best before and use by are different but if you are selling products not at... See more
Company replied
When ordered Mr Bug immediately informed me that there may be some delays with the delivery, which was appreciated. However my package arrived on time which was great! So far my dogs are loving the tr... See more
I found out about this business at discover dogs last year and have been a repeat customer ever since! The owner is so passionate about his product and my fussy eater absolutely loves these treats (us... See more
Company details
Written by the company
We are the first and only 'all-UK' integrated producer of insect based pet treats. Based in Devon we breed our mealworms right here in the UK, ensuring the most ethical and highest quality standards are upheld
Contact info
Unit 3 & 4 Spurway Farm, Days Pottles Lane, EX6 8AZ, Exminster, United Kingdom
- bugme@mrbug.co.uk
- mrbug.co.uk
Too expensive
10 March 2023
Okay
I was interested in these so ordered a trail pack, delivery was slow but it was just after crufts. Was expecting a bigger packet as had paid for a sample pack that was small. My dog likes them but she likes most treats . Probably wouldn’t buy again
10 March 2023
Delivery and quality of food
When ordered Mr Bug immediately informed me that there may be some delays with the delivery, which was appreciated. However my package arrived on time which was great! So far my dogs are loving the treats. One of them has food allergies and she did not experienced any issues! Recommended!
10 March 2023
Saw this on Crufts on the TV
Saw this on Crufts on the TV. Got some for the dog and he loves them. Quick delivery too.
10 March 2023
Quick delivery but unfortunately my dog…
Quick delivery but unfortunately my dog didn’t like them .
10 March 2023
My dog loved these treats.
9 March 2023
Didn't receive the sampler pack...
I was under the impression I would receive a sample of all the types of treats, I just got one small bag and sadly my dog turned her nose up at them. Would have been nice to try them all but won't bother now thanks.
20 March 2023
I haven't received my order therefore…
I haven't received my order therefore cannot give a positive experience.
17 March 2023
Reply from Mr Bug
Hi, thank you for placing the sample orders with us, we really appreciate it. As you are aware, we sent out an email explaining that our delivery time would be slightly delayed due to high demand. We apologise for the inconvenience. They should have arrived, if not, please email us at bugme@mrbug.co.uk quoting your order number and we will resolve this for you. If you have received them, please let us know your thoughts on a new review. Best wishes, Mr Bug
Great to support a small independent…
Great to support a small independent company who are producing such great dog treats. Love the packaging and the information included.
17 March 2023
Great presentation and Betsy enjoyed…
Great presentation and Betsy enjoyed the ones she’s tried 🤗
17 March 2023
Review of cheesy nibbles by my 10 month old cockaoo
The product arrived as informed and was beautifully packaged. Sadly despite my 10 month old cockapoo being a huge fan of cheese, biscuits and basically food 😊 he didn’t like these nibbles at all. I tried them whole, crushed up on his freshly cooked chicken, hidden in a lump of cheese but NO… he just didn’t like them sadly. Never mind .. the birds I feed will benefit. I think the idea is great however.
17 March 2023
May be a little early to comment as i…
May be a little early to comment as i havent received my order as yet because they were inundated with orders while at Crufts! But, site was easy to navigate and i was able to choose and pay for my products with no problems. i eagerly await my delivery!
12 March 2023
Trial purchase
Bought after seeing the company during Crufts TV coverage. My dog Teddy enjoying the cheesy bites.
Delivery was slow, I expect after demand from Crufts exposure.
I expect to order more in future.
Thank you.
17 March 2023
Reply from Mr Bug
Hi, thank you for placing the sample orders with us, we really appreciate it. As you are aware, we sent out an email explaining that our delivery time would be slightly delayed due to high demand. We apologise for the inconvenience. They should have arrived, if not, please email us at bugme@mrbug.co.uk quoting your order number and we will resolve this for you. If you have received them, please let us know your thoughts on a new review. Best wishes, Mr Bug
Good product- sustainable
Good product- sustainable. We should support companies like this trying to do the right thing!
17 March 2023
Absolutely love these treats
Absolutely love these treats!
Super healthy for my dog as he suffers with allergies.
My dog loves them.
Great packaging
And friendly staff
9 March 2023
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