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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers consistently praise the superior quality of the products, noting vibrant colors, sharp images, and excellent packaging. Reviewers frequently highlight the efficient and timely shipping, often receiving their orders quickly. The customer service is also often commended for being responsive and helpful in resolving issues. Many find the pricing to be fair and reasonable for the quality received. However, some people were dissatisfied with the product quality, citing issues like blurry prints, poor coloration, and warped items. There were also instances where products, such as metal prints, had structural problems or adhesive issues. A few other people also felt that customer service was unhelpful, unresponsive, or unwilling to resolve problems to their satisfaction, particularly regarding reprints or store credit conditions.

What people talk about most

Product

Clients share ambiguous opinions on product quality. Many reviewers praise the amazing quality of prints,... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the amazing quality of... See more

Order

Users describe ambiguous interactions with order. Many customers express high satisfaction, praising the... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the fast, thoughtful,... See more

Price

People report ambiguous experiences with price. Many customers find the prices fair and reasonable, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Mpix has always been a go-to for anything photo-product-related. Prints, Wall art, and even tumblers have all had amazing quality and arrived soo quick. Highly recommend. My most recent purchase was... See more

Company replied

Rated 5 out of 5 stars

I recently tried Mpix for the first time and subsequently placed an additional order. Protons? you may ask---positive, very positive charge. They did an excellent job on the both the giclee and Fuji... See more

Company replied

Rated 5 out of 5 stars

Mpix is always my go-to when ordering photo prints. The quality is superior to any other company I've tried. The delivery time from order to getting the prints is very short, which is fantastic. They... See more

Company replied

Rated 5 out of 5 stars

Very impressed. Just received my first order from.MPIX I must say I am 100% satisfied. The picture quality (regular prints) is very nice, the packaging was exceptional, price was very fair and it sh... See more

Company replied


Company details

  1. Photo Printing Service
  2. Photo Lab

Written by the company

Mpix is a professional photo printing lab based in Pittsburg, Kansas and Columbia, Missouri. Building on over 80 years of professional lab experience from our parent company, Miller’s Professional Imaging, Mpix was launched in 2003 to bring pro-grade quality to every photographer. We specialize in premium photo prints, photo books, wall art, and cards, each one handcrafted in our U.S.-based labs, featuring professional-grade archival papers and free, in-house expert color correction. Mpix also develops film. We process 35mm, Medium format color film, and disposable cameras at our lab in Pittsburg, KS.


Contact info

3.9

Great

TrustScore 4 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mpix is my favorite place to print

Mpix is my favorite place to print! I look forward to making yearly photos books of my family, creating high quality Christmas cards that ship fast, and their metal prints make the perfect wall art. Wouldn’t trust any other company with my photos!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Long time Mpix user for Christmas cards

I've used Mpix for years to print my Christmas cards and they are always super high quality and deliver way under the promise time frame. I know I can rely on them for consistent quality and fast delivery time.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used MPIX multiple times now and…

I’ve used MPIX multiple times now and they continue to impress every single time. The print quality is outstanding — sharp images, rich colors, and true-to-life detail that really makes photos stand out. You can tell they use high-quality materials, not the cheap stuff you see from other places.

Ordering is simple and straightforward, turnaround time is fast, and everything arrives well-packaged and in perfect condition. Whether it’s prints, enlargements, or gifts, MPIX delivers a professional result every time.

If you care about your photos looking the way they’re supposed to, this is the place to use. Highly recommend — 5 stars all the way.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Fastest Shipping and Highest Quality Wedding Album

Incredibly easy software to use for designing our wedding album. We couldn’t believe we received it the next day. An incredible company with unmatched quality.​​​​​​​​​​​​​​​​

1 March 2026
Unprompted review
Mpix logo

Reply from Mpix

Thanks for the review, Cameron. We appreciate your business and the shoutout! Congratulations on your wedding!

Rated 5 out of 5 stars

High quality products!

I have ordered multiple albums, wall art and printed photos and they have all turned out perfect!

12 April 2026
Unprompted review
Mpix logo

Reply from Mpix

This is awesome to hear! Thanks for the 5-star review Delaney!

Rated 5 out of 5 stars

Perfection.

Customer service is elite! Product always ships and delivers on time. The quality of the project is the best in the game! Highly recommend!

2 April 2026
Unprompted review
Mpix logo

Reply from Mpix

Appreciate the high marks, Montgomery!

Rated 5 out of 5 stars

I get all my prints from Mpix

I get all my prints from Mpix. Great quality, quick delivery and will continue ordering from them!

17 March 2026
Unprompted review
Mpix logo

Reply from Mpix

Thanks for the shoutout, Jordan! We appreciate your business.

Rated 5 out of 5 stars

Mpix quality is second to none

Mpix quality is second to none. I’ve orders several things throughout the years and I’m always blown away with how good my photos end up looking. And I can’t believe how quickly they get them shipped and delivered (for free!). This is the only photo company I will ever use!

27 March 2026
Unprompted review
Mpix logo

Reply from Mpix

Thanks for being a loyal customer, Brandon! We appreciate you!

Rated 5 out of 5 stars

Mpix has always been a go-to for…

Mpix has always been a go-to for anything photo-product-related. Prints, Wall art, and even tumblers have all had amazing quality and arrived soo quick. Highly recommend.
My most recent purchase was a huge banner for my son's baseball team. It turned out great and the boys loved it.

3 March 2026
Unprompted review
Mpix logo

Reply from Mpix

Hi Jake. Thanks for your review and for being a loyal customer! Good luck to your son's baseball team this season!

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