Good price and prompt delivery of two phones, replacing rather old mobiles of mine and my wife. One order included accessories for both and one minor item was missing. Contacted Mozillion and issue wa... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Discovered Mozillion through HotUKDeals and couldn't be happier. Picked up a fantastic deal on a 24-month prepaid SIM-only contract at a price that genuinely impressed me, and the savings compa... See more
The whole process of signing up through to recieving the phone and changing from my old network was seamless, i got to keep my old number and the changeover was all so uncomplicated. I would highly re... See more
Connection process was straight forward, although the physical SIM didn't work it was easy enough once they sent an eSIM via email. Paying up front for 24 months makes it a really good deal. Just ho... See more
Company details
Written by the company
At last: a new mobile phone network from the award-winning Mozillion, offering the fastest, uncapped 5G speeds for everyone, on the UK’s best network. All our SIM only plans and pay monthly phone plans include the best premium features as standard, that other networks like to charge you for. Mozillion plans include the fastest, uncapped 5G speeds as standard, inclusive EU roaming across 41 EU destinations, capped spend - plus no need for a credit check for a SIM only plan. Plus, we offer the best and latest mobile tech, brand new or certified refurbished, SIM free or with a phone contract. Fancy making some cash? You can even sell your old phone by listing it on Mozillion – resulting in more money in your pocket versus trading-in. Welcome to Mozillion, we give you more for your mobile.
Buy risk-free
12 month warranty on all phones
When you buy a new or refurbished phone on Mozillion, you can be assured you're not only getting a great deal, but you're purchase is protected too, with a free 12 month warranty on all phones, and all refurbished phones passing our rigorous 90-point check.
Contact info
15 West Street, BN1 2RL, Brighton, United Kingdom
- 020 3893 8441
- help@mozillion.com
- mozillion.com
4.3
Excellent
6K reviews
Replied to 55% of negative reviews
Typically replies within 1 week
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Reply from Mozillion
Thank you for your feedback and sorry to hear you weren't happy with our service. If you can provide any more information I can take a look at this for you - help@mozillion.com.
Kind regards
- Mozillion Customer Team
Got a great deal on i-17 Pro 256GB…
Got a great deal on i-17 Pro 256GB saving £150 … Great speedy delivery and am delighted with phone… Still amazed every day at camera!
13 February 2026
Customer service and great mobile phone…
Customer service and great mobile phone reception
13 April 2026
Excellent support
Good communication throughout the process, helped me transfer my existing number over quicker in time to go abroad. Excellent service from the team and quick delivery.
13 April 2026
Switching to Mozillion was incredibly…
Switching to Mozillion was incredibly straightforward. I ordered my SIM online and it arrived the very next day. The process of porting my old mobile number over was smooth, with no issues at all. I love that I can keep track of everything via their online account, making it a stress-free experience. Highly recommended for anyone wanting a quick switch
11 April 2026
straight forward
straight forward. quick delivery. Not sure about the separate company for the loan payment though
9 April 2026
Great price for the service on one of the best weeks
Signed up really easy got the same within a few days transferred my own number in a couple of days. Everything working fine do you recommend?
12 April 2026
Tested it for one month
1. Extra Charge: I tried Mozillion for one month. They tried to charge me two months fee for one month use.
2. Lousy Service: very poor indoor signals. They say that if you go over your data limit, your speed will just be reduced, but instead, you end up with no data at all.
3. 5G signal and speed are acceptable.
20 April 2026
Unprompted review
Reply from Mozillion
Hello, thank you for your feedback. All one month rolling plans require 30 days notice to cancel as per our standard terms.
Regarding signal, our network covers 99% of the UK population - we do have a Coverage Checker available on our site so you can check Mozillion indoor and outdoor coverage.
Your data allowance resets each month and if you do need more data, you are able to purchase a data add-on from within your Mozillion Dashboard.
- Mozillion Customer Team
communication was good had a little…
communication was good had a little blip with the dashboard and seeing all 3 Sims but was sorted out ,signal same as EE no issues with signal noticed no difference in phone service on all of the 3 Sims got for family , paid pay as you go 24 months 2 X 30gb and 1 X 80gb for £363 one off payment (worked out at £15 a month) compared to EE £54 a month saving a minimum of £1000 over 2 years as they would of increased my bill by at least £7.50 next year
8 April 2026
Helpful staff in customer service
Helpful staff in customer service.
Prompt arrival of phone.
Easy to use website
11 April 2026
Excellent customer service.
There were some teething problems with porting the number, but the support in resolving them was excellent. What stood out in particular was having the same person throughout, who responded quickly and helped manage the issue through to the end — something that’s quite rare these days.
12 April 2026
Great S26 ultra phone with good network…
Great S26 ultra phone with good network for reasonable price. 👍
7 April 2026
Not to be trusted
I was told that my new bandwidth cycle would begin today. I ended up, on a Sunday, with no Internet & had to walk a long way to Sainsbury's for their wi-fi. When I cancelled online on 19 April, I was told I had to pay for up to 18 June. I am NOT going to. Incidentally, they throttle the speed of - or even block - anyone who exceeds 500 GB. I went back to Smarty, where I have just got 343 Mb/s using the Three network. I think Mozillion are crooks.
19 April 2026
Unprompted review
Excellent service
I am just over halfway through a 24-month contract for a new phone and SIM contract, and I have absolutely nothing but praise for Mozillion. Both service and price excellent. Also recently purchased a Sim only deal for my wife, which was carried out very professionally, thank you.
10 April 2026
Unprompted review
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