Moxielens logo
Visit website

Moxielens Reviews 

1
•
TrustScore 3 out of 5

3.2

Glasses Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Optician

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Sent wrong lenses and also another pair that I didn't want and charged me for both!

I ordered a pair of colored contact lenses and they added another pair to my order automatically. When I realized it happened I emailed them not to send them, they were the wrong color with no prescription, they replied a couple of times but it seems they didn't understand what I was telling them. So now they charged me for the extra pair that I have no use for. I kept emailing them but they stopped answering my emails. The lenses arrived yesterday, they sent me the wrong color for the pair that I ordered and also they sent me the that I didn't want. I, again emailed them but still no answer from the company. I am out $46.98. They do not give refunds, as far as I know. All I want is for them to send 2 pair of the right color, with my prescription.

14 September 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look