Movinglife UK Reviews 

207
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and friendly, often providing helpful, non-pressured demonstrations. Many highlight the exceptional customer service, noting the team's efficiency, genuine care, and clear communication, which turns stressful situations into supportive experiences. People are highly satisfied with the products, describing them as extremely well-built, easy to use, and providing significant freedom and independence in daily life. Reviewers appreciate the user-friendly design, finding the scooters easy to fold, unfold, and maneuver, which makes transportation simple and efficient for various needs.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with its design, ease of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

People report positive experiences with user experience, highlighting the ease of operation and assembly of... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Customer service

Customers consistently report outstanding and excellent customer service, highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more

Rated 5 out of 5 stars

Movinglife are a great company. All the staff are friendly helpful and knowledgeable. Drew the salesperson brought the exact model that I was interested in and gave an excellent demonstration. This is... See more

Rated 5 out of 5 stars

The rep for Movinglife was very informative and not in anyway pushy. This is a great product and does exactly what is required of it. We have had a similar scooter in the past and knew what we were... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

207 reviews

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4.7

All reviews

(207)

173 reviews in the last 12 months

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Rated 1 out of 5 stars

Please be aware Motors very noisy…

Please be aware Motors very noisy everyone looks around at you with it and only do 5 miles at max weight capacity

18 October 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Hi there, thanks for taking the time to share your feedback. We’re really sorry to hear you’re having issues with the motor. While the internal gearbox means the scooter isn’t completely silent, it definitely shouldn’t be as loud as you describe. If your scooter is still under warranty, we’d be happy to inspect it and replace the motor free of charge if needed. Please get in touch with our support team and we’ll get that sorted for you.

Regarding the range, it can vary depending on several factors such as rider weight, speed, terrain, and even battery or motor condition. If you’re close to the scooter’s maximum weight capacity, you may be able to extend your range slightly by riding on smoother surfaces and maintaining a steady speed. We also offer an XL battery that can nearly double your range if you’d like extra distance.

Thanks again for your feedback — we really appreciate the opportunity to make this right for you.

Kind regards

Helen
Movinglife

Rated 5 out of 5 stars

Drew came to see us today to…

Drew came to see us today to demonstrate your mobility scooters. He was very hands on and knew his subject very well. I wanted a folding scooter for holidays, abroad primarily, and in the north of England. I tried the 3 wheel scooter, I had fallen off one previously (different make) which had knocked my confidence. Drew explained how to drive a 3 wheeler safely, and I felt happy during my test. I had some questions to ask. Drew was very patient with me and answered them all with clarity using clear language. I have ordered one, will give further review in couple weeks when it has been delivered and I have sufficient knowledge to give a full, frank abd honest review of the scooter.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service when I needed it most!

After my Moving Life scooter gave out just before a Lady Gaga concert in London, and with a holiday flight looming, I was in a real bind. I rely on my scooter due to mobility challenges, and time was running out. With less than an hour before closing, I called Moving Life directly, and what followed was nothing short of extraordinary.

Helen Spengler and Drew Baker went above and beyond. Helen swiftly arranged for me to purchase a new scooter and coordinated with Drew to deliver it to Gatwick Airport the following morning before our flight, while also collecting my old one. Their compassion, efficiency, and genuine care turned a stressful situation into a moment of real support.

I’ve never experienced customer service like this. Helen and Drew, you are absolute stars. Thank you for everything.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Wow - Really Very Good

Wow - super service from a great team!
Shout out to Luke and Drew who guided my wife and I through it all. No hard sell they just let the product speak for itself. Early days but so far my wife is delighted - it does what it said on the tin!
Recommend to all.....
Jon & Lis.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Compact, versatile, well made scooter

From my first phone enquiry with the very helpful Luke who arranged an appointment for us to have a no obligation demo at our home we have received great customer service and help. Drew came to our home and brought the scooter and most of the optional accessories. I was able to have a trial ride and was shown how to unfold and fold the scooter. I was so impressed and placed my order there and then. I received my Atto Sport scooter within a few days and was out and about there and then. I have had two strokes and whilst I am able to walk I cannot walk long distances without pain and severe fatigue. The Atto has made such a difference to my life and given me back my independence and freedom. Today we separated the tiller from the chassis and both parts fitted into the boot of our car and off we went to the seaside for a long walk and scoot along the sea front. I can only give a positive review for the company, its employees and the wonderful Atto Sport.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had an extremely prompt response from the team, from enquiry through to delivery. The demonstration was very well delivered by Drew; always checking that I understood the information in a manner which was very personable. I’m extremely pleased with my purchase, which has enabled me to become more independent and opened up my opportunities to travel both locally and beyond.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Atto Sport and Atto Sport Max

Drew, the rep, arrived promptly. He was pleasant, profesional and knolageable. (No hard sell.) We had a preliminary chat and then a demonstration of the scooter. As I wanted two he even made sure they would fit together in my car boot. A test ride up and down the street for my wife and I and we were both sold! Back in doors for a cup of tea and a discussion over price. The scooters will be with us next week!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Moving Life and the Atto Sport mobility scooter - outstanding

Firstly, the scooter is excellent. Good design, easy to use, foldable, can take it on a plane. It is reliable and comfortable. We took it on trains, aeroplanes, a cruise ship and to hotels, and it was easy to navigate, use and store in all of these situations. The accessories are all well worth the purchase, we have the under seat storage, the back pack and the cane holder.

Maybe even more importantly, the customer service experience was outstanding. Drew, Helen, Graham and their team all went above and beyond to make sure that the scooter was suitable for us, and got it to us quickly and easily, fitting around our tight travel deadlines and health limitations. This outstanding service was provided at every stage of our purchasing, from my initial phone call to Drew, during the demonstration, delivery and after sales enquiries about a part that we broke (through our own misuse, not a faulty part) and about purchasing other accessories.

This scooter is at the pricier end of the scale, but that reflects its functionality, features, ease of use, and the way that the customer support team will move mountains to make sure that the customer is completely satisfied. Thanks, Drew and your team.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Drew and a fantastic product!

Drew came out to demonstrate all the various models and all their features. He made it so easy to understand and my Mum was very impressed with the products and with Drew too. Fantastic customer service! Thank you Drew. In a world where customer service is usually nonexistent it was so very refreshing to meet you and not feel pressured. You are a credit to yourself and the company. I hope that my Mum can convince my sibling carers to purchase the Attosport. I have no power as we live in Australia but hopefully Mum can convince them that it will give her some much needed independence and also help them too as the manual wheelchair is really difficult.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Drew was very informative

Drew was very informative about the versatility of the chair and too his time with the explanation of the chairs assembly, and then he looks us through step by step until we where comfortable with it. The test drive outside was an unexpected bonus

7 August 2025
Unprompted review
Rated 5 out of 5 stars

ATTO sport

Good afternoon,

Just have to write again to say very please I am with my Scooter.

It has now been on over 6 flights with different airlines, all of which have been super helpful and obliging with no problems at all. Its also been on over 5 cruises each of which have been great.

So where has it been! On long haul flights well, it's been all over Japan twice, South Korea, Thailand and Europe.

Everyone comments on it and takes photos to show their loved ones who may need to purchase.

Although this is not cheap it has been worth its weight in gold, I have the Sports version and have never been happier, as its been a godsend.

The best is the look on peoples faces as we close it up and open it, Taxi drivers hearts drop at first then they are amazed at how it folds up and fits in the boot.

This is the absolute best buy as it is sold and reliable, the battery lasts well not run out yet since using it, its easy to charge and quickly takes the charge so you can give it a quick one hour boost or leave it overnight to charge.

If you would like any further information from me please do not hesitate to contact me further and I will more than happily oblige.

Thank you so much, please keep me up to date on any new extras on the gagets side.

Kindest regards,

Mrs. L. H Newland

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout. Comprehensive demo at a time and place to suit us. Very quick delivery to accommodate our travels. Friendly, knowledgeable staff gave us confidence in our choice. The ATTO SPORT is a well engineered product and we are pleased with our purchase

22 July 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

So pleased you’re happy with everything — thanks for the lovely feedback!

Rated 5 out of 5 stars

Very impressed with Movinglife

Very impressed with Movinglife. Helen in customer services spoke to me for about half hour patiently answering all my questions and making sure that the atto sport was suitable before we booked a demo. Then she was also patient on a couple more calls where I was clarifying info. Drew came and showed us how it all works (and didn’t make any mess). I was very impressed with how portable it is and easy to set up, use and fold up. Literally from folded to usable in less than a minute. The accessories were also exactly what was needed. Only feedback would be that the company consider doing demo’s in Scotland. I organised this one in Essex for my friend who lives in Edinburgh and we had a video call so she could see everything. It was still a good way for her to see exactly how it works, but I was surprised that they didn’t have someone based further north as the company has been around for a while and sells all over the world. That small thing makes it a 9/10 for me rather than 10/10, but the customer service is exceptional and the product looks amazing. I’m going to be there when the product is delivered to my friend so please send another review request later on and she can review from a users perspective.

22 July 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Big thanks for the kind words! We’re always here if you need us. I will send your feedback to our Head Office about demo's in Scotland.

Rated 5 out of 5 stars

Brilliant product and caring company

This is my second atto moving life now. Brilliant product and suits my lifestyle perfectly. This is also my second time using Steve at Atto moving life. He cares about his customer and his products and always been flexible around my needs.

If you are looking for a flexible mobility scooter that allows you to easily commute and adapt around your lifestyle then I would recommend the atto moving life range and I wouldn't hesitate to recommend you use the services of Moving Life UK.

Thanks team for your care and compassion.

28 June 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Thanks so much for the lovely review! We're so glad you’re happy — it really makes our day!

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