Move Your Spa Reviews 

817
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient delivery service, noting that the team always arrives on time, works professionally, and handles heavy hot tubs with great care throughout the entire moving process. Consumers also highlight the smooth user experience and excellent customer service, mentioning that office representatives provide clear communication, flexible booking arrangements, and helpful details from start to finish. Some reviewers were not happy with occasional logistical disconnects, administrative difficulties, or frustrating organization problems that caused unexpected delays, poor coordination, and stressful situations during their scheduled service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely efficient, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting professional and efficient teams... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that team members arrived on time... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting polite, friendly, and helpful staff... See more

User experience

Consumers find user experience to be positive, describing the overall process as straightforward, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon and Scott arrived at 8am having travelled from Nottingham to Bristol. They were extremely polite and respected our property. They noticed when moving our hot tub that there was an issue with the... See more

Company replied

Rated 5 out of 5 stars

Good communication about arrival time. Friendly guys. Moved a couple of obstructions and did a great job! Gave us advice about storing our hot tub and recommended an installation package once we’re re... See more

Company replied

Rated 5 out of 5 stars

Was apprehensive due to the quote being much lower than the 2 others I received, can’t fault though! Communication was great from the off (almost to good / trust it, it’s real!) down to the guys... See more

Company replied

Rated 5 out of 5 stars

We moved house and needed to take our hot tub with us so after speaking to a few different companies we chose to use Move Your Spa. Emily in the office was very helpful and informative, made me feel w... See more

Company replied


Company details

  1. Hot Tub Repair Service

Written by the company

Move Your Spa, formerly known as Transport A Tub, is a trusted nationwide hot tub moving company specialising in hot tub relocations, installations, removals and disposals across the UK. As one of the best-known hot tub movers in the country, we help homeowners, holiday parks, retailers and hot tub showrooms move spas safely, professionally and with as little stress as possible. From single hot tub moves between homes to more complex access jobs, our experienced team is equipped to handle every stage of the process with care and attention. We are proud to offer a true nationwide service across the UK mainland, using our fleet of specialist vehicles, purpose-built equipment and professionally trained engineers to deliver a smooth and reliable experience from start to finish. Whether you are moving home, buying or selling a used hot tub, repositioning a spa within your property or arranging delivery to a new location, our team is ready to help. We are fully insured and committed to providing a friendly, straightforward service that gives customers complete peace of mind. At Move Your Spa, we do more than simply transport hot tubs. We work with customers who want their hot tub moved from one location to another and professionally installed at the new address, helping to get everything set up and ready for use. Our team uses specialist hot tub moving equipment and modern vehicles to move your spa safely and efficiently, no matter the distance. We also support hot tub showrooms and trade partners looking for dependable hot tub movers and a professional delivery service they can rely on. We also specialise in hot tub disposals and removals for customers who no longer want their spa, have inherited one with a property purchase or need to dispose of a broken or unwanted unit responsibly. Whether your hot tub is in working order or no longer functional, we can help arrange professional removal and environmentally responsible disposal. With years of experience, a strong reputation and a friendly team that genuinely cares about great service, Move Your Spa continues to be a leading name for anyone looking for a reliable hot tub moving company anywhere in the UK. Request your fast, free quote online today or call our friendly hot tub specialists who will be happy to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

817 reviews

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No recent history of asking for reviews

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4.9

All reviews

(817)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cool, calm and collected

The lads were so cool, calm and collected despite the heatwave. Got thr tub out of an awkward space with ease! Lovely lovely people

10 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Lee and Simon did a fantastic job

Lee and Simon did a fantastic job , they made sure they handled the tub with care and did a great job getting it to an awkward location ! I’d recommend to anyone to use them .

Kelly
Raglan Monmouthshire

14 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Lee and Simon were amazing

Lee and Simon were amazing! Kept in contact throughout the whole process and made the move so simple!

13 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Scott & Simon went above and beyond to…

Scott & Simon went above and beyond to get the job done. Thanks again guys for the hard work you put in.

13 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Despite the heat

Despite the heat, Lee and Simon C. Did a great job moving our hot tub from Hampshire to Kent, great job guys! With good communication from Bonnie meant everything was hassle free.

7 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Lee and Simon were excellent

Lee and Simon were excellent. The move was not as simple as they had thought but they had a good “can do” attitude and found a solution. Thank you.

10 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Best Hot Tub Removal Company

Lee & Simon from move your spa moved my hot tub today in a very professional manner. I could read that these guys knew what they were doing, it was not their first rodeo. There was two hurdles throughout the move which they dealt with instantly and never gave up. Very determined and I respect those two men for what they done for me and would highly recommend them to anyone who wants a job done right. Pat on the back guys. Thank you

6 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Hot tub move

Lee and Simon C were fantastic. They collected the tub at an awkward location and then on delivery they checked the path was clear and that the tub would fit though. They were patient and positioned the tub exactly as I wanted. They arrived on time and were polite, friendly, professional, and most of all happy to greet our two big dogs! Top job lads, thank you!

6 July 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Move your spa where brilliant

Move your spa where brilliant, managed to get me squeezed in as we had a tight deadline. The lads who moved it where great aswell thanks

30 June 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

This company have been amazing from…

This company have been amazing from getting a quote, pick up to the delivery of our hot tub. The two guys Lee & Simon were very professional, helpful and polite.

26 June 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Hassle free service

Simon and Scott arrived early in the day as requested. After assessing the job they completed it quickly and took great care of our hot tub. Highly recommended.

22 June 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Excellent service (expensive but worth…

Excellent service (expensive but worth it) manages to get me booked in within 10 days, they communicated well and moved it very efficiently

21 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Efficient and friendly service

Bonnie and the two guys who moved the tub were excellent. Very friendly service and good communication. Would definitely recommend.

1 June 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. They guys were professional, and super speedy. Great service from door to door, no issues and sorted in less than an hour. Would definitely recommend

12 June 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Top Service!

Lee and Simon were, quick and professional, very organised having had a long day from Dorset! They were helpful and explained matters, along with offering advice about the new tub. Would recommend to other hot tubs purchasers, or anyone looking to move a tub, for sure!

28 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Spa collection and delivery were…

Spa collection and delivery were seamless and Scott and Dan did an awesome job . Couldn’t have been more helpful . Thank you chaps !

28 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Lee and Simon did a great job in this…

Lee and Simon did a great job in this super hot weather to make the move simple. They where super quick and professional

26 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Excellent customer service throughout

Excellent customer service throughout. Discussing and organising the hot tub delivery was straightforward and any questions were answered quickly and comprehensively. Lee and Simon, who carried out the move were punctual, polite and very informative. They were very helpful and offered myself, a hot tub novice, lots of useful information and advice 🙏 I would highly recommend and would not hesitate to use them again.

20 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

Rated 5 out of 5 stars

Simon and Scott were brilliant

Simon and Scott were brilliant. Thankyou great service

20 May 2026
Unprompted review
Move Your Spa logo

Reply from Move Your Spa

Thank you for your positive review and for trusting Move Your Spa with your hot tub move.

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