MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Courtesy at its finest

Ann held my hand all the way through!! This was my first experience with shipping vehicles. I was a bucket full of nerves!! I would text Ann, and she reassured me with every question I had. The day of my pickup Ann texted me all the information I needed. The driver Demitrii was awesome and professional! My vehicles were ahead of the scheduled time frame.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, delivered right to my door (which was unexpected since I live on a very steep hill without the ability to turn around).

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Moverjet is a whole lotta fabulous

Moverjet Adam hooked me up with transpiring my 2014 Smart Fortwo to From Lansing, MI to Long Beach, CA. I called him on Wednesday November 13, 2024 and he found me a transporter for Friday, November 15, 2024. After reading about so many nightmares this industry is known for, I thought I'd err on the side of caution and shoot for earlier than the car place needed it, which was Monday, November 25, 2024 He and the driver both assured me the car would be there by Friday, November 22, 2024. Adam didn't charge me a deposit until he found a driver. The transporter company didn't charge me until delivery. My baby arrived on time and for the price quoted. Some quoted smaller prices and quicker times, but wanted me to pay advance before services were rendered. It's my understanding that Moverjet's way is the standard way reputable dispatchers operate. I'm using then again to ship from San Francisco to Michigan

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Transport my RV

I worked with Ann and she was a great help. She helped me with the details so i was not worried about being scammed. I work with her again in the future.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

No change of rates, car delivered untouched

I moved from South Florida to Washington state for a job, pretty much the furthest trip within the US you can make. I had no one to receive the car there but me after my flight, which was my only request upon placing the reservation. The driver was kind and communicative from the beginning, he met me on time by my home and got my car safely to the destination. He was even able to arrive early and arrange to keep it in a lot near the airport, where he met me in person to hand the car over and finish payment.

I paid exactly what I was originally quoted, a competitive, relatively low cost, and they delivered their promises. I as able to load my trunk with personal items and place a bulky, covered up telescope in the back seat. Nothing was touched, the car arrived with lots of bugs, but untouched otherwise.

I’m very glad to have chosen them out of all the providers, and my fiancé is moving here soon so we will be using them for her transport as well!!

Thank you Adam, Vischeslav, and whoever else was involved in transporting my old Volvo across the states.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Moverjet was timely, and affordable for such a long trip that we needed. Our RV Trailer was in WA state while we moved to NC and they were able to get it and bring it out to us within 4 days of pick up. They were also very quick to respond to any inquiries I had. Would use them again if needed, and will recommend to others.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience every time!

I have used their service more than 3 times and have such great experience every time! Agent Ann Summer made the process so quick and easy, drivers were friendly and helpful. Price was great! Absolutely recommend them to anyone!

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

They helped me shop a Porsche 911 from NC to KY. Ann, the rep I talked to, was super helpful all the time, found a good carrier for me and kept me up to date with the progress. I had a great experience, the car made it with no problems and I would recommend this company to anyone thinking about shipping a car to another state.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Mover Jet Logistics did a fantastic job…

Mover Jet Logistics did a fantastic job shipping my rare ‘67 Plymouth Belvedere GTX convertible from Montana to California! They did what they said they would do for the contract price, no hidden upcharges or changes in service. The driver Igor was very nice and totally professional keeping me informed during his trip and bringing my car safely to my front door! Thank you MoverJet and Igor!

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Was really pleased with the initial quote and ability to schedule car transport within a week of first inquiry. This was fantastic, much appreciated. Our car was transported quickly without any issues at pick up or delivery. So thankful!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Jane and MoverJet were great!

Jane kept checking with me until the car was ready to ship and then they came up with several last-minute options for very cost-effective enclosed transport. I will definitely use Jane and MoverJet again! Keep up the good work!

15 September 2024
Unprompted review
Rated 5 out of 5 stars

MoverJet (Jane) did a great job moving my vehicles!

Jane did a great job (as well as her assistant), in helping me with transporting two vehicles! One vehicle was dropped off (trade-in) and the next vehicle was picked up within 3 hours to bring back! Two great deliveries, and great communication throughout helping me with a complex need. I’ll definitely use MoverJet again if I need to move a car.

26 September 2024
Unprompted review

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