MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jane helped me

Jane helped me, always very kind, very attentive and in a very short time I found a carrier close to where I needed him and at a reasonable price.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Transportation

I was looking for a reliable transportation Service for 2 cars coming from MA to FL and Lana contacted me and gave me a good price and the good news was I received the vehicles in less than 72h. excellent service, very fast and Reliable. I will definitely continue to use your service. Very soon. Thank you so much.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

My experience with MoverJet Logistics…

My experience with MoverJet Logistics was positive and the communication that the coordinator Liza provided was professional as well as personally kind. She helped me step by step in a situation that was stressful for me as a first time experience. Her guidance and efficiency was really valuable. Although the final negotiation for price was higher than expected, it seemed fair and she explained why the change occurred. My car arrived at the destination fine and the driver was also kind and courteous. All in all, a very good choice to use this company.

2 June 2024
Unprompted review
Rated 4 out of 5 stars

Mover Jet Logistics. Excellent company but stick to the contract

Liza Brooks worked extremely hard at making it "come together". She was always professional and friendly and made this, my first time experience, pretty easy. I would give her, personally, a 5+ rating.

The lower rating comes because the amount I contracted with Mover Jet Logistics was not honored by the driver, who asked for more so Mover Jet also tagged on more. Granted, the total was only $150 over my contract but it was an unexpected and unwelcome wrinkle.

The driver DID do a great job and effected delivery in excellent time.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jane!

I have shipped my car 5-6 times in the last 4 years and each time Jane has been very helpful. She has made each transaction seemless!

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Ann was extremely helpful in setting up our car transportation from Michigan to California. Communication was clear and reliable to ensure a smooth experience. Our car was picked up and delivered on time in perfect condition.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job, Jane waits From day one, she assisted me wonderfully and followed up with me every day.My vehicle arrived from Portland Oregon to Jacksonville, Florida on time. I am very grateful for her help. I will definitely be calling her for my next service."
order id 4952332
Orlando mercado.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Currently dealing with them- Terrible

Currently dealing with them. I scheduled my car to be picked up May 27th (today) yet they still havent even assigned me a driver. They no longer respond to my texts, while they were trying to gain my business they would respond within 5 minutes. I do not recommend.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

today is May 25th

today is May 25th, 2024 I had place a transporter order these people gave me a quote i agreed to it which i will add the copy the email they wrote me. they are definitely SCAMS and not only that they block your car on the board so that other competitors can't transport your car a better price they are thiefs. Now they are asking me $700 from $450 quote to transport the car that is ridiculous. here is their message to me :

Hello, Emmanio!

This is Lana Davidson with Moverjet Logistics. There are carriers to transport 2007 Toyota RAV4 on your route and the shipping cost is $450.
Would you like to book the spot?

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience shipping a car on short notice

We needed to ship a car across several states on short notice, and we were referred to Adam Nowakowski. He was very responsive and professional, and the car even arrived earlier than scheduled. We ended up referring him to another friend who needs the same service.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Cross Country Transport

I worked with Jane. She was very knowledgeable and did not try to upsell me anything I did not need. The car arrived two days ahead and 30000 mile transport. I will use them again if I ever need to have a car hauled.

18 May 2024
Unprompted review

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