As one of many which ran into financial issues when Covid-19 struck my family in late 2020 into all of 2021 , Mountain Summit Financial came out the hero for me & my family . It did cost me extra to p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a very good experience today while applying for my loan. The lady on the phone was very helpful and polite and my I add patient with me the whole time. I'm very sorry and apologize for not remem... See more
Company replied
I never have any issues borrowing from this company. The application process is easy and it let's me know right away if I am approved or not and fund my account the same day. It's up to you how ea... See more
Company replied
I honestly did not think it was going to be possible to receive this loan. Literally filled out the information and within minutes the funds were in my account! I am extremely thankful!
Company replied
Company details
Information provided by various external sources
Habematelol Pomo of Upper Lake, California, owns Mountain Summit Financial. The Habematolel Pomo is a federally recognized tribal group in the United States. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. Those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Not only does Mountain Summit Financial provide online loans to consumers, but it offers the tribe the ability to create financial independence for their people.
Contact info
635 East Hwy 20, F, 95485, Upper Lake, United States
- 844-225-6954
- voc@MountainSummitFinancial.com
- mountainsummitfinancial.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mountain Summit Financial
Hi, Darryl! We would like to hear more about this situation involving Mountain Summit Financial and discuss it with you further. Please reach out to us at VOC@mountainsummitfinanial.com with your contact information, and we will be in touch. Thank you!
Super easy and fast results.
16 March 2022
Reply from Mountain Summit Financial
Hi, Ingrid! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
I like it was easy to apply & get…
I like it was easy to apply & get approved without jumping through hoops.
16 March 2022
Reply from Mountain Summit Financial
Hi, Elizabeth! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Reply from Mountain Summit Financial
Hi, Tammy! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Always a good experience thank you
16 March 2022
Reply from Mountain Summit Financial
Hi, Scott! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
You people are great
16 March 2022
Reply from Mountain Summit Financial
Hi, Customer! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Great financial
I like that I can get a loan so fast and paying it back with no penalties
16 March 2022
Reply from Mountain Summit Financial
Hi, Kathleen! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Love Mountain Summit
Love Mountain Summit. Honest with their payback amounts and very helpful. Will use them again!
15 March 2022
Reply from Mountain Summit Financial
Hi, Heather! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Great customer service
15 March 2022
Reply from Mountain Summit Financial
Hi, Carina! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Misleading loan limit marketing material for returning customer
I have used mountain summit financial services for the second time now. I have received multiple emails stating loan limits have increased for me. Upon signing up and agreeing to move forward, loan limits are significantly reduced making accepting the loan terms counterproductive. In fact I generally cancel the process when the loan amount is provided. This time those limits were said to be significantly higher, only to find that they are again significantly reduced prior to accepting the terms. The interest rate is significantly higher so the loan amount itself is critical in determining whether or not it's worth it for me to accept the loan. I have never kept any loan amount for the term of the loan. Generally the loan is paid after the first payment is made. Please increase my loan amounts, and also, stop the predatory marketing practices.
thank you.
15 March 2022
Reply from Mountain Summit Financial
Hi, Ernest! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Hi, Ernest! Thank you for taking the time to speak with us! We hope that we were able to provide you with the 5-Star service you deserve and resolve your concern to your complete satisfaction. If there is anything else we can do, please reach out to us again at VOC@mountainsummitfinancial.com or 844-225-6954. Thank you!
Reply from Mountain Summit Financial
Hi, Adelia! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
I am very satisfied with the service
14 March 2022
Reply from Mountain Summit Financial
Hi, Catherine! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Always a pleasure talking to the staff.
14 March 2022
Reply from Mountain Summit Financial
Hi, Orlando! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
No complaints
14 March 2022
Reply from Mountain Summit Financial
Hi, Nathaniel! We would like to hear more about this situation involving Mountain Summit Financial and discuss it with you further. Please reach out to us at VOC@mountainsummitfinanial.com with your contact information, and we will be in touch. Thank you!
Always there when I need it
Always there when I need it! Quick, easy application and super responsive. Always have a good experience.
14 March 2022
Reply from Mountain Summit Financial
Hi, Amanda! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Reply from Mountain Summit Financial
Hi, Lori! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
They are the best and very accommodating
12 March 2022
Reply from Mountain Summit Financial
Hi, Maurice! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Reply from Mountain Summit Financial
Hi, Debora! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Reply from Mountain Summit Financial
Hi, Teresa! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
The entire loan process was simple and…
The entire loan process was simple and easy. Mountain Summit really helped me feel better.
11 March 2022
Reply from Mountain Summit Financial
Hi, Cheryl! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.