Picked up my wife’s Bergamont Grandurance 20 from here today. First class service from everyone I spoke to on the phone to the people in the store on collection. We drove from Swindon here to purcha... See more
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See what reviewers are saying
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... See more
Tring Store manager Lewis took my bike in for repair when I got it back the fork stanchions were scratched after reporting this they have completely denied any wrongdoing and threatened to call... See more
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... See more
Company details
Written by the company
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Contact info
62 Wantage Road, OX11 0BY, DIDCOT, United Kingdom
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
4.0
Great
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service
25 June 2023
Received item without delay, carefully packaged, In a good condition, and at the best price.
An easy and uncomplicated website to navigate.
The part was straightforward to find & order.
I received my item without delay, carefully packaged, In a good condition, and at the best price.
If I need anything else and Mountain Mania Cycles have it in stock, I will order again.
Thank You.
25 June 2023
Item arrived quickly is a perfect fit…
Item arrived quickly is a perfect fit and has transformed my riding experience
10 May 2023
I bought the wrong back cassette for my…
I bought the wrong back cassette for my mountain bike, it arrived quickly, and had no problem sending back and getting a refund, will use again.
14 April 2023
Had the part I was struggling to find
Had the part I was struggling to find, good price and good delivery time
13 April 2023
It's was simple and painless
It's was simple and painless, I found what I needed, I paid, they sent it and I fitted it, job done.
2 March 2023
Excellent service
Excellent service and products reasonably priced, and speedy delivery.
27 February 2023
Received wrong item and no communication
received the item on the 4th February 2023 and its not the same model that i ordered. I ordered an "AirZound 3" and I just got the original "AirZound" in a tatty box?
I emailed the address that states on the email i received that you can respond to it and nothing?
I asked them to explain it and i sent photos and nothing?
Its now 14th February 2023.
Strange
1 February 2023
Reply from Mountainmania
Hi There,
Thankyou for taking the time to leave us feedback, good or bad.
We did reply to your original email, however clearly you never received this.
A store manager has sent you a second, direct email in response, however please feel free to call us on 01993 842396 if this is preferred.
Many thanks,
Mountain Mania Cycles
I needed a new cassette in a rush and I…
I needed a new cassette in a rush and I am pleased to say that they got it out on the day ordered and I received it the following day. Great service. Thanks a lot guys, really appreciated it
26 January 2023
Reasonable priced and good quality with…
Reasonable priced and good quality with quick delivery
2 November 2022
Ordered item on 22nd August paying…
Ordered item on 22nd August paying nearly £7pp. Chased by email but no response. Item was finally dispatched week later on 30th August. No apology, contact or explanation as to why it had taken over a week to dispatch. I had needed the item urgently, arrived to late to be useful.
22 August 2022
Great Customer Service
The customer service and communication from the online team was fantastic from initial enquiry to shipment of the order.
1 September 2022
Gform Moab gloves
Very pleased with my purchase from mountain mania , I’ve been after a pair of these gloves for a while now and they delivered
Thanks a lot ,
29 August 2022
Good products
29 August 2022
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