Tring Store manager Lewis took my bike in for repair when I got it back the fork stanchions were scratched after reporting this they have completely denied any wrongdoing and threatened to call... See more
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Great customer service from the Tring store. Quick, efficient and helpful bike repair and didn't try to upsell me anything.
Some confusion over stock transfer. Chased several times before they found item
Great company! Superfast delivery.
Company details
Written by the company
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Contact info
Miswell Lane 4-6, HP23 4BX, Tring, England, United Kingdom
- 01442 822458
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Clumsy unhygienic staff
Tring Store manager Lewis took my bike in for repair when I got it back the fork stanchions were scratched after reporting this they have completely denied any wrongdoing and threatened to call the police!
When questioned it’s clear they do not put bikes in bike stands.
This happened a year back aswell when Alex dropped my bike in front of me!
If you call and show you are upset they threaten to call the police for the criminal damage they inflict.
There are plenty of other bike stores around PLEASE avoid Mountain mania like the plague…
Store manager Lewis has wrecked my bike and displays extremely unhygienic habits you don’t want him touching your bike.
Great customer service from the Tring…
Great customer service from the Tring store. Quick, efficient and helpful bike repair and didn't try to upsell me anything.
Some confusion over stock transfer
Some confusion over stock transfer. Chased several times before they found item
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