Mountain Crest Gardens Reviews 

2,853
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping and exceptional packaging that keeps delicate plants safe and secure during transit. Gardeners truly love the beautiful, healthy variety of succulents they receive, consistently noting that items arrive in fantastic shape and wonderful condition. Some reviewers were not happy with occasional quality issues, mentioning that a small number of plants arrived damaged, heavily rotted, or with completely spilled soil. A few consumers also experienced frustrating order problems, such as missing items from their boxes or shipments that did not match the website pictures at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing delight over healthy, beautiful... See more

Quality

People report positive experiences with quality, expressing delight over the beautiful, healthy, and unique... See more

Delivery service

Users describe satisfaction with delivery service, frequently highlighting wonderful shipping and prompt... See more

Order

Customers had mixed experiences with order, as while many reviewers expressed great satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The 6 plants arrived promptly and in excellent condition! The Blue Chalk plant was a bit rough looking, droopy and wilted. A little water and a good night's sleep and now he looks great! I highly reco... See more

Rated 5 out of 5 stars

By far the best nursery I have ever purchased from. Not only were the succulents well packed , all on sale and very great size for a 2 in. pot. They looked exactly as pictured on website. Will defin... See more

Rated 5 out of 5 stars

My coworkers & I were looking for a large succulent arrangement to give to our boss for her upcoming work anniversary. I wasn't really finding what I wanted to I reached out to Mountain Crest Gardens... See more


Company details

  1. Plant Nursery
  2. also in
  3. Furniture Store

Information provided by various external sources

We ship year-round to all 50 states. Large variety of named succulent plants available: Sempervivum, Sedum, Echeveria, Crassula, Senecio, Tillandsia, Kalanchoe, Haworthia, and affordable bulk trays.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(2,853)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

The plants I received didn’t look anything like the pictures on the website. I’m so disappointed as they were a birthday gift for my daughter.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

All good with the order

All good with the order. They just need to make sure that at the time of shipment the plants and substrate are not wet to prevent rot.
Although the pachyphytum I bought arrived with many fallen leaves and rotted, the plant itself arrived quite well. The other plants arrived in perfect condition.
Thank you

21 March 2026
Unprompted review
Rated 4 out of 5 stars

Plants are great .packaging or post…

Plants are great .packaging or post office delivery not so great. Serious loss of soil in all pots except the one wrapped in its own paper cone. After unpacking and trying to capture most, but not all of the lost soil from the box bottom, replanting, watering, my plants looked ok. But, it was a mess.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Best succulents ever purchased

By far the best nursery I have ever purchased from. Not only were the succulents well packed , all on sale and very great size for a 2 in. pot. They looked exactly as pictured on website. Will definitely be using Mountain Crest Gardens again and telling friends about my experience.

23 November 2025
Unprompted review
Rated 3 out of 5 stars

50 bulk pack

While 30 of the 50 shipped well and looked great upon arrival, there were 10 that did not ship well and were not as beautiful or full. While, I would have loved a replacement for our anniversary and connecting with customer service, getting a replacement would not have arrived in time due to the lapse in communication via text and submission request to provide pictures. I wish I could have selected the ones I wanted based on availability. Overall, it was a great value in comparison to what box stores are charging per plant.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality!!

It was my first time ordering and I was blown away at the size and quality of my succulents and cacti! I will definitely be ordering again.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENCE

I could not be happier with the plants I received. The packaging was exceptional and every plant was lovely and healthy and ready for their new home. I will certainly keep Mountain Crest Gardens on my list of places to purchase from in the future.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Sorry for the delay in responding

Sorry for the delay in responding. I want to commend you for the condition of the plants. Mailing is always dicey, but these plants had a great root system, and that makes all the difference!

12 August 2025
Unprompted review

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