Motowales Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely knowledgeable, welcoming, and always ready to assist with any request. Consumers also note the remarkable speed of delivery, alongside excellent product quality, secure packaging, and smooth online ordering. Some reviewers were not happy with delivery scheduling or waiting times experienced with courier services. However, a small portion of people felt that certain orders required longer waiting periods, delayed shipping schedules, or specific adjustments during transit. Buyers noted that these minor logistics issues occasionally interrupted their overall satisfaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting knowledgeable staff and helpful advice.... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction with the high... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting super quick shipping and... See more

Staff

People report positive experiences with staff, describing them as always helpful, knowledgeable about their... See more

Order

Clients share positive opinions on order, highlighting a straight forward and smooth purchase process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more

Rated 5 out of 5 stars

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company, recommended!

Easy website to use. Good clear communication regarding delivery, which was super fast or would have been if Royal Mail 24 had got their act together (NOT Motowales' fault!) Their prices are very good indeed and for the item I was looking for the cheapest in the UK

15 August 2023
Motowales logo

Reply from Motowales

Thank You Carl, glad to know your order arrived. We’ll keep an eye on our courier service, it’s important to us.

Rated 5 out of 5 stars

5 Star MotoWales

Didn’t know which item to order, Roger advised which to buy, I Ordered Saturday and they arrived Thursday- what more could you ask for.
Excellent service from MotoWales.

28 July 2023
Rated 5 out of 5 stars

Motowales Assessment

Roger was a very thorough assessor and a great guy.Really enjoyed the ride with both Bill and Roger, weather finally managed to play ball and brighten up a bit. Shame we didn't cover all the assessment modules, No opportunities for overtaking or filtering, unfortnately didn't receive a certificate as we didn't complete all stages which is a shame as we passed all other assessment modules.

30 December 2022
Unprompted review
Show reviews in all languages. (222 reviews)

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