Motorwise Reviews 4,902

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and efficient from start to finish. Many people highlight the helpfulness and friendliness of the staff, from those arranging collections to the drivers themselves. Reviewers also frequently mention receiving a good price for their vehicles and that payments are processed promptly, often within 24 hours or the next day. However, some customers also noted issues with payment deductions for missing parts, which they felt were unfairly applied or not communicated clearly. A few other people also felt that there were delays in car collection or that the company refused to collect a vehicle after a cancellation.

What people talk about most

Service

Customers had positive experiences with service, praising its ease of use, efficiency, and reliability. Many... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness,... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and reliability. Many customers... See more

Price

Users describe positive interactions with price, often receiving fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. We got the amount that they initially stated, promptly. Of course we told them the truth about the state of the car, so there would be no need to change the price. Overall,... See more

Company replied

Rated 5 out of 5 stars

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and... See more

Company replied

Rated 5 out of 5 stars

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two day... See more

Company replied

Rated 5 out of 5 stars

I needed to scrap my car. Following an MOT, it was going to cost too much to fix. Motorwise were incredibly easy to deal with - a quick price, quick connection to collection people who, in turn, were... See more

Company replied


Company details

  1. Auto Wrecker

About Motorwise

Written by the company

Motorwise Logo

Motorwise is one of the U.K.’s top scrap and salvage vehicle recycling brokers. Since 2012, we've earned a reputation for being reliable and trustworthy, delivering the highest standard of service delivery to tens of thousands of customers every year.

Why Choose Motorwise?

1. Leading Broker: One of the largest in the UK, trusted since 2012.

2. Licensed & Compliant: We are fully licensed by the Environment Agency.

3. Trusted Partners: To ensure legal, efficient and eco-friendly vehicle disposal, we only work with professional & licensed Authorized Treatment Facilities.

4. Competitive Prices: We offer best prices for your scrap or salvage vehicles.

5. Instant Quotes: Get an instant, no-obligation quote online.

6. Easy Process: Free, fast and convenient vehicle collection arrangements.

7. Customer Focus: Your satisfaction is our priority.

8. Accessible Support: Reach us via phone, email, live chat, or social media.

Our Service

Our user-friendly website lets you get an instant quote by entering your vehicle registration and collection postcode. We ensure a seamless, efficient experience, providing the best prices from our buyers. Our online acceptance form makes arranging vehicle collection quick and easy from any location.

Motorwise is committed to delivering fast, courteous, and legal disposal services, making us the go-to choice for vehicle disposal in the UK.


GET A QUOTE OUR REVIEWS

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

On time helpful

On time helpful

23 March 2026
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Reply from Motorwise

Many thanks for the 5-star rating. Your satisfaction is our priority.

Rated 5 out of 5 stars

Vehicle disposal …

I seen the ad on Google and gave this company a ring glad I did .Great service they put my mind at ease over the car being disposed of

6 April 2026
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Reply from Motorwise

Thank you for the 5-star rating! We're grateful for your support.

Rated 5 out of 5 stars

Good arrangement

Good arrangement, good communication and kept to appointment

27 March 2026
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Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

Rated 5 out of 5 stars

Very easy to deal with everything is…

Very easy to deal with everything is customer focused - Special mention for Travis (Car Collector) really helpful polite & professional 😇👍
money delivered in to my bank promptly & as promised
😊👍 WOULD DEFINITELY RECOMMEND ⭐️⭐️⭐️⭐️⭐️

27 March 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Incredible service

Incredible service. Was called within 2 hours of making an enquiry. Collection was arranged within 5 working days. The guy from the breakers arrived within the allotted time and rang us when he was on his way - he was very friendly and polite. Our non-running car was on its way in 15 minutes and the money was in the account the following day. Couldn’t fault anything.

9 March 2026
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Reply from Motorwise

Thanks for the 5-star review! It was our pleasure to ensure a seamless experience for your scrap car collection.

Rated 5 out of 5 stars

Exceptional service from the man who…

Exceptional service from the man who came to collect my van. Fast, efficient and friendly. He deserves a pay rise.

26 March 2026
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Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

Rated 5 out of 5 stars

Very good service

Very good service, everything was smooth, money as promised, no delays with pick up and cash transfer.

27 March 2026
Motorwise logo

Reply from Motorwise

We're grateful for your 5-star feedback and that our scrap car collection service met your expectations.

Rated 5 out of 5 stars

Very impressed with service.

Emailed early evening and had response first thing next morning.Good price offered and accepted for my little old faithful Honda Jazz and she was collected the following morning at my convenience.

26 March 2026
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Reply from Motorwise

We're delighted to receive your 5-star review! Thank you for choosing our scrap car collection service, and we're pleased we could meet your needs.

Rated 5 out of 5 stars

5 star service

Asked for a quote online was contacted by phone very promptly,and the company choosen to pick up my car were professional and removed my car efficiently.Excellent service

18 March 2026
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Reply from Motorwise

Thank you for the great 5-star review! We're delighted to have provided a seamless scrap car collection service for you.

Rated 5 out of 5 stars

Straight forward

Straight forward, easy service and good communication

27 March 2026
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Reply from Motorwise

We appreciate your 5-star review! It's great to know our scrap car collection service met your expectations.

Rated 5 out of 5 stars

Fantastic Service

So easy. No quibble. Gave a good deal and collected without any hassle at all. Payment was in the account within a few hours. Really couldnt have asked for a better service. Would defo recommend.
Thank you.

24 March 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Professional and responsive company

Professional and responsive company. Didn't try to undercut original offer price. Money went into bank quickly. Highly recommended. Hassle free.

24 March 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Stress free and Great communication

This was really easy to arrange online. Great communication and collection within a couple of days
Payment arrived next day as explained
I would definitely recommend this service to others in the future so stress free

26 March 2026
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Reply from Motorwise

Thank you for the 5-star rating! We're pleased to know you were satisfied with our scrap car collection service.

Rated 5 out of 5 stars

Quick and easy, paid same day

Thought it was going to be a hassle when he got there but left him to it and he was gone within 10 minutes, money was in my bank same day, no complaints.

28 March 2026
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Reply from Motorwise

Thank you for choosing our scrap car collection service, and we're pleased you had a positive experience.

Rated 5 out of 5 stars

Professional service

From my first call to Motorwise they were clear what was needed for them to take my car. There was no coercion. Told when and how they would pick up car. Very happy through all this transaction

28 March 2026
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Reply from Motorwise

We're grateful for your 5-star feedback and that our scrap car collection service met your expectations.

Rated 5 out of 5 stars

Very competitive prices paid

Very competitive prices paid
Friendly and helpful staff
Fast and efficient collection
Money paid into my bank account same day
Highly recommended

26 March 2026
Motorwise logo

Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Recommended!

Clear, concise, friendly driver came and sorted everything. Offering best prices around too, will not hesitate to use then again!

28 March 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

Rated 5 out of 5 stars

Easy to book

Easy to book, no hidden fees, good communication

13 March 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

Rated 5 out of 5 stars

Efficient and professional

Easy to understand the procedure and to schedule the vehicle removal; reliable at every stage; no long wait; polite representative on the phone; friendly and efficient recovery truck driver removing the vehicle; prompt payment for the removed vehicle.

1 March 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

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