Banner for Motorpoint - Sheffield

Motorpoint - Sheffield Reviews 

844
TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoi... See more

Company replied

Rated 5 out of 5 stars

One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all car... See more

Company replied

Rated 5 out of 5 stars

The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company. The premises were modern, clean and inviting. The only small cr... See more

Company replied

Rated 5 out of 5 stars

I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wan... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

844 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(844)

6,086 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A was well look after with Grant twig

A was well look after with Grant twig, & George the sales man. Can't say enough about grant. Really goes out of is way, great lad 👌🏼👍🏼👍🏼

22 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Lee,
We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.
Kind Regards
Motorpoint Sheffield

Rated 1 out of 5 stars

Absolutely disgraceful

Absolutely disgraceful
AVOID!!!

23 July 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
Thank you for your feedback, if you require our assistance, please do not hesitate to call as we are unable to assist until we have further details.

Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Kacia was very helpful finding me s car…

Kacia was very helpful finding me s car i wanted

12 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Colin,
We're so glad to hear that our team member was very helpful in finding the car you wanted. Thank you for your positive feedback!

Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Staff are extremely helpful and they've…

Staff are extremely helpful and they've always got a smile on there faces when you walk in.
Ive bought numerous vehicles from the Sheffield branch and wouldn't buy from any where else.
Prices of vehicles are really good

18 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Craig,
We are so pleased to hear about your excellent experience and your kind words about our staff always having a smile. We truly appreciate your continued loyalty to our Sheffield branch and are glad you find our vehicle prices really good.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very good experience

Everything was explained very well and everyone was polite and

14 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Jack,
We are so glad to hear that everything was explained well and that our team was polite. Thank you for your kind feedback!
Kind regards
Motorpoint Sheffield

Rated 2 out of 5 stars

1. A POOR PRESENTATION

1. The ability to aquire one day insurance cover would not work.
2. The young man who was valeting my car largely slowly walked around the car with a cloth in his hand occasionally ducking in and out of the doors, did not finish the work in a satisfactory Manor.
One normally expects the paintwork on a new purchase to be professionally prepared. A shiny surface, no smears, buffed up. The young man didn't appear to know what he was meant to achieve which is down to management. The front seat was filthy, excrement or chocolate!?
The Sheffield depot is a showroom to die for.
At one point a dozen preparation staff came into the refreshment area, Lord knows what they were doing? I got the impression because the car came in from the Swansea store they weren't really interested. All the other cars in the showroom looked immaculate in comparison. I have now cleaned the front Sea with upholstery cleaner.
Common sense tells me , if you want to present a beautiful clean car, you wouldn't do it in a dimly lit shed where it is impossible to see the grime. I wanted the car so I took it as it was.

8 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Jeffrey,
Thank you for your feedback. I am truly sorry to hear about the issues you experienced with the one-day insurance and the unsatisfactory preparation of your vehicle. It's clear that the presentation of your new car fell short of expectations, and I apologise for the condition of the interior. We aim for every vehicle to be immaculate, and I regret that this was not your experience. Your comments about the preparation process and the depot environment are very concerning and will be shared with the management team for immediate review.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very efficient process.

Very efficient process with lots of communication between first enquiry call and exchanging cars (we already had a motorpoint car). Nice premises to sort details.

18 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're delighted to hear that the process was efficient and that you experienced great communication from your initial inquiry to exchanging cars. We're also pleased you found our premises accommodating.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Good Experience

No issues. There was a dent on the car and they put that right. We bought the vehicle outright and although the sales person wasn't getting more commission if we did finance, in which he was a little bit cheesed off (we understood) he still helped us get the car we wanted.

13 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Martyn,
We're pleased to hear that the dent on the car was resolved to your satisfaction. We're also glad that our salesperson helped you find the car you wanted.
Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Easy hassle free service selling my car…

Easy hassle free service selling my car to motor point. Sales person was great. The whole process was easy and straightforward and I also received £1250 more than the next closest offer from any other dealer.

17 July 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Joe,
We're so pleased you found the car selling process easy and straightforward, and that our salesperson was great. It's wonderful to hear you received such a competitive offer for your car.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Great staff were very professional

Great staff were very professional

11 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Stephen,
Many thanks for your feedback, it is always great to hear that our customers found our service professional.

Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent advisor Helena

Excellent advisor called Helena, explained everything fully , really good experience.

14 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Paul,

Many thanks for your feedback, this is very much appreciated.

Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Buying my car was easy and it was all…

Buying my car was easy and it was all thanks to a young lad who was training called Elliott. He was very helpful and understanding. Very pleasant young man

8 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're so pleased to hear that buying your car was an easy process. We're especially glad that our team member provided such helpful, understanding, and pleasant service. Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Nice staff not pushy,

Nice staff not pushy,

2 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Thomas,
Thank you for taking the time to leave us your feedback, we are pleased that you enjoyed your experience with us.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

So appreciative for the whole service…

So appreciative for the whole service from George, from the moment i walked through the door. He was super friendly & did all he could to help. I ended up having an issue with getting a car delivered but he was trying everything from his side to keep me satisfied and keep me up to date. Super grateful for his help

29 June 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Shanti,
We're so pleased to hear about your positive experience and that our team member was so helpful. We understand there was an issue with the car delivery, and we're glad they kept you informed and worked to ensure your satisfaction. Thank you for sharing your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Helpful and understanding…

Purchased our 3rd car from Sheffield Motorpoint. A pleasant experience provided by Adam.

We had a few issues on collection that required attention. Donna and Adam promptly dealt with these and resolved.

7 July 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi,
We appreciate you choosing us for your third car purchase. We are pleased our team could promptly resolve the collection issues, ensuring a pleasant experience for you.
Thank you for your feedback!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Very helpful no hard sell which is what…

Very helpful no hard sell which is what I wanted would definitely recommend.

3 July 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Vikki,
We're so pleased to hear you found our approach helpful and appreciated the no-pressure experience. Thank you for your feedback.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Plain and simple car selling

Plain and simple car selling - really pleased with our purchase and the aftercare has been excellent. Would definitely recommend.

25 June 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Georgina,
We're so pleased to hear you had such a positive experience with your purchase and that our aftercare has been excellent. Thank you for your recommendation!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent staff that aim to ensure the…

Excellent staff that aim to ensure the car you buy is right for you,

29 June 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Russ,
Thank you for taking the time to leave feedback, this is much appreciated & we are pleased that you were happy with our service.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

As soon as we arrived we were greeted…

As soon as we arrived we were greeted but not in a pushy way but a "we're here if you need just give us a shout. Looked around for hours and after almost giving up (I'm picky) found the car I really wanted. Asked for a test drive and was given the keys with no one sat in car being pushy. Sold. Got my audi a6 and also had a great experience.

23 June 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Ian,
We're delighted to hear you had such a positive experience finding your new car! We're glad you appreciated our no-pressure approach and that you found the perfect car after looking around. Enjoy your new car!
Kind Regards
Motorpoint Sheffield

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look