Motorpoint - Peterborough Reviews 

The service I received was excellent

Everyone was very helpful and listened to me also I changed my mind on one car to another again not a problem

Reserved in advance online to be notified when car available . Prompt notification and able to start purchase procedure with booked test drive . Ethan very helpful and assisted with number plate changeover etc
Very efficient purchase and PX of my old car

Very helpful very quick very professional

Very happy with the service I received. I saw a car I'd like to look at, they brought down from Scotland to The Midlands very quickly & hassle free.
Great communication and very helpful. Would recommend to anyone.

Excellent customer service from start to finish. I was fortunate enough to be looked after by Euan Anderson who was friendly and professional throughout my time at the Peterborough branch. He made the process smooth and timely. Highly recommend this branch based on my experience there.

I have purchased my last few cars through motorpoint Peterborough branch and have always felt listened to and well looked after. My last purchase was dealt with by Kelvin, at no point did I feel pushed into my purchase, kelvin was so knowledgeable and extremely helpful with the whole process. Thanks Kelvin and thank you motorpoint for all of my past purchases, highly recommended

The staff was all kind and happy to help you

Called in advance to arrange test drive as was travelling from further away. I said I can’t decide between 2 cars (nissan & Kia) but 1 of them (Kia) you don’t have in stock, I was told that is not a problem they have a different version that I can test drive which was perfect. When we got there Micheal gave us the keys to one of the cars (nissan) and told us that he will bring the other car round the front and then will see us. We were left for over 30mins outside waiting for him until one his colleagues came to us and told us he will get micheal as he was just sitting having a coffee instead of attending us.
After looking at both cars I said I would like to test drive both as I don’t know which I perfer but I said I’m leaning towards the one they didint have available(Kia). Then Micheal told me that there is no point in test driving the one they have (nissan)as I slightly preferred the other one, and there is no point in test driving the one I preferred (Kia)as they don’t have the specific one I liked (even though I was told that I will be able to test drive it on the phone).
But i said that’s why I want to test drive to see which one I’ll prefer to drive, he told me well they both are going to be smooth it will make no different.
Which both cars will drive different as they are different engines but I guess he knows better what customer wants rather than the customer. We left without a single test drive (even though we’re told over the phone we can test drive 2 cars) Our time and petrol to get there was wasted for no reason.
As someone who is working in customer service industry I was shocked at the lack of professionalism and it seems like he didint want to be there and like we weren’t welcomed here.
I will not be coming back and will be recommending people to stay away as I’m disgusted by this customer service or the lack of it…

Sam crouch made our experience excellent. He was honest friendly and gave excellent information and advice. We were just looking that day with view to buy but we were made to feel at ease and given great information and advice to make informed choice that gave us the car we wanted.

Well cared for through out our visit, viewing the car and test drive was well covered. Paper work and new tax applied for on your behalf, could not be easier.

Nathan was very helpful, and explained the way Motorpoint works regarding buying one of your cars.The only thing that could be helpful,is if you could test drive the cars you are interested in before you discuss extended warranty etc.

Sales guy's informative friendly and happy to help before and after sale.

Communication was very good, great car, very happy.

I found the whole experience easy, and Rachel who looked after me, was pleasant , helpful and made life so easy for me.

Everything was quick and easy

Very helpful when i got a car this saturday ty.

We had a very helpful sale person. Who understood what we were looking for and gave us the space to make our decision.
This is a new experience in buying and using an EV car and so far it has lived up to expectations.

Great service