Motorpoint - Peterborough Reviews 

Great service from Henry and Kelvin. Thank you Kelvin for going to the prep centre to get the car after we unexpectedly turned up to view it.

I was given a the service I wanted thanks

Very good experience
Fred was very helpful and professional with a lot of knowledge and took us through the process with ease he is an asset to your company and will definately recommend Motorpoint to friends and family when looking to purchase a car

Friendly welcome, sales staff were good not pushy at all, but communication between sales & repairer dept was abit slow , but must say the 3 ladies on front desk were great, each one were helpful couldn’t do enough for us kept us updated too well done 👏🏻 to Milly, Beth , Beth H who I believe has not been there long was so helpful & attentive , these are a credit to the company 👏🏻

Excellent service. Ella was really helpful.

Well actually my experience with motorpoint peterborough itself was calm considering all that went wrong on the finance side of things. Im not sure who's responsibility it is to check that everything with finance is in order before getting customers in but something was missed for me, which resulted in 3 visits to motorpoint and me having to temporarily cover my old car, which is additional expenses I'd rather not have.

My only advice for everyone I dealt with was just to ensure that they communicate things with customers also. Because I found that communication was being made between my initial sales person and peterborough Motorpoint but I wasn't informed of some things, so I was finding things out on arrival rather than having a phone call to verify information which would've saved me multiple trips and frustration.

Rachel was fab. There were 2 other gents involved in my process but I didn't manage to catch their names and also Henry and Charlie (Derby). The team seem like a good bunch from my experience.

Now in terms of my car (which I absolutely love by the way so my comment doesn't take away from the fact that I'm currently happy with it). When I got the car home I had noticed that the internal was not touched at all. It had layers of dust across the whole console and when I wiped it all down with antibac wipes it was extremely dirty. I even found a torn off fingernail in the glove compartment which was vile. So I'll have to get it fully detailed myself. Maybe I opted out of getting it cleaned properly? I don't know but yeah, not great on that front.

I bought a one year old VW Passat from Motorpoint. I was somewhat surprised at how good Motorpoint is, the premises were very nice clean and spacious, the staff were friendly and attentive without being intrusive. I was shown the car, given the keys and left alone to have a good look around. That’s key for me, I don’t want to have a salesperson try to sell me anything I want time to decide on my own. The car itself was good, very good price, and I collected the following day. Since then I have been very happy with it. I would certainly recommend Motorpoint, I have no connection with them, but they are a great option for buying a used vehicle.

They tell you the car they have serviced prior to you purchasing, therefore ud expect a 2024 plate registered June 2024 to be covered under warranty when you purchase in July 2025.!
25100 miles catastrophic engine failure. Peugeot trying to wriggle out of warranty.
Prev owner had serviced Nov 2024 at 13500miles but motorpoint hadn't bothered, nor did they tell us, so we thought conered until July 2026. Apparently not.
I would never advocate motorpoint. Salesman lie just for sale, customer service dispute this. Which makes 4 people witness to conversation liars.
If must buy from motorpoint check your milage, service history infact everything ( double check) as they'll worming out of everything.....

My experience was exceptional , nothing too much thanks again to Jack Card for helping me

David was exceptional resolving my issues quickly, very professional and polite

It was all very professional and all staff very friendly and helpful when picked up car all went smoothly so would recommend motorpoint this is my third car so that says it all

Very good customer service and have brought four cars from
Motorpoint over a number of years

Very gentle and professional throughout the process well done Moto point Peterborough

Rapid and clear response to queries. Car ready and waiting for us on arrival. Staff very solicitous.

I was greeted as soon as I arrived. The salesman listened to what I was looking for and very efficiently dealt with my requests

Sold my Car back to Motorpoint in Peterborough. Easy to do. Didn’t try to change the sale price after inspecting the vehicle. Money in my Bank Account straight away. Sale price was 25% MORE than offered by WBAC! Sales Assistant, Harley, professional and friendly. Coffee good too!

This my second car from Motorpoint based on the quality and price of the 1st car and the relaxed informative way I was guided towards a purchase by Dawid.
This visit didn't disappoint.My intention was just to sell my car but since the price offered was by far the best and Sam's warning about he first year depreciation of the new ev I was planning to buy rang alarm bells.
He listened to my needs and found me just the car I wanted at a lot less than I was planning to spend on the new one.
Sam was not at all pushy and went out of his way to answer my endless questions.
Motorpoint is refreshing change and the staff are a pleasure to deal with
Well done Sam

Excellent service
Sales staff go above and beyond to help you get the right car to suit your needs

Kelvin was extremely helpful throughout our experience. Couldn’t praise him enough 👏👏👏. Thank you Kelvin. Regards Terry