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Motorpoint - Edinburgh Reviews 

515
TrustScore 4.5 out of 5

4.6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A great experience from start to finish - walked in on Friday and drove away in my new car on Tuesday! Dougie was excellent, patient and helpful and didn't apply any sales pressure. I've had my car fo... See more

Rated 3 out of 5 stars

Bought the car in June and was promised a set of car Matt's which were supposed to arrive 10day later but never did, after numoures phone calls I was told there was a issue with there system for pl... See more

Rated 5 out of 5 stars

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more

Rated 5 out of 5 stars

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

515 reviews

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4.6

All reviews

(515)

6,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Straightforward process and the…

Straightforward process and the Salesman in Edinburgh was a lovely helpful guy

20 January 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're glad you found the process straightforward and the salesperson helpful. Thank you for your positive feedback; we appreciate it.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent Customer Service

From start to finish my first experience with Motorpoint was stress free. Sam the customer advisor who I spoke to initially with my enquiry explained each step of the process to me and was very knowledgeable answering all my questions. Jason on the front desk at Motorpoint was very welcoming & courteous when I arrived to collect my vehicle and Connor the sales representative took me through each step of the process knowledgeably & efficiently. A great experience and I would highly recommend Motorpoint if you are looking for a new/used car. Excellent service from start to finish. Thank you.

14 January 2026
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Reply from Motorpoint - Edinburgh

We're happy to hear that your first experience was stress-free. We appreciate your positive feedback regarding the knowledge and efficiency of our team members. We're glad you enjoyed your experience and thank you for recommending us.

Thank you
Shannen

Rated 5 out of 5 stars

Great service and price

Great service and price including part exchange of old car. Highly recommend this business if you’re looking for a new car. I’m delighted with mine.

18 January 2026
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Reply from Motorpoint - Edinburgh

We're happy you received great service and price, including your part exchange. We appreciate your recommendation and are delighted you love your new car.

Thank you
Shannen

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Steven is a jewel in the Motorpoint crown.

14 January 2026
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Reply from Motorpoint - Edinburgh

We're happy to hear that you had such a positive experience with our service. Thank you for acknowledging the great support you received!

Thank you
Shannen

Rated 5 out of 5 stars

4th vehicle I have purchased from…

4th vehicle I have purchased from Motorpoint. Only issue was that the tyre pressures had not been checked prior to collection and had to stop at services on the way home as all 4 were under pressure.

11 January 2026
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Reply from Motorpoint - Edinburgh

We appreciate your continued business. We're sorry to hear about the tyre pressure issue and the inconvenience it caused during your journey home. We will address this to ensure all vehicles are checked thoroughly.

Thank you
Shannen

Rated 5 out of 5 stars

Very helpful

Very helpful, no pressure or hard sell. Relaxed atmosphere from viewing to purchase. Louis was very helpful.

14 January 2026
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found our team helpful and experienced a relaxed atmosphere during your viewing and purchase. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

EASY AND COST-EFFECTIVE PROCESS FOR REPLACING YOUR CAREASY

Spotless premises. Easy and convenient parking. We dealt mainly with Lewis Threlfall, who was professional, courteous, patient and knowledgeable throughout. We got a very fair trade-in for our old Golf, and the 'new' one will fit our needs very well. The whole process of selling and replacing a car can be quite stressful and time-consuming - although there had been a couple of hiccoughs in the original online purchasing process, the Motorpoint team at Edinburgh more than made up for the earlier setbacks and did the job.

11 January 2026
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Reply from Motorpoint - Edinburgh

We're glad you enjoyed your experience and appreciate your feedback. We aim for a seamless process, and we are happy that our team was able to assist you. Thank you for acknowledging their professionalism and knowledge. We appreciate your business.

Thank you
Shannen

Rated 5 out of 5 stars

Motorpoint Edinburgh

Totally blown away with the service I just received from Motorpoint Edinburgh at Portobello. Was very sceptical at first as I have always bought my cars from main dealerships as I felt you got more of the personal touch but from the moment I arrived in the forecourt (can I add I got a good 10 to 15 mins looking around before getting harassed by a a member of the sales team) unlike other garages in the area I will not mention!! Steven Kelly the salesman that came out to see me was so friendly and professional I felt he got to know about me and what my needs were and never once pressurised me into any sale. As for the car I purchased which was a Nissan Juke Tekna+ was in showroom condition when I collected it and what a nice touch bringing in store to the viewing bay to let my wife look at it after being fully valeted (can I say a huge well done too to the valet team who prepared my car it was mint) I felt also that all the sales team were so friendly whilst signing off any paperwork and let me bring my new puppy into the showroom for a cuddle from the team and gave it a little bowl of water. Some nice touches from the whole team at Motorpoint Edinburgh and I would highly recommend visiting this garage if you are ever looking for a quality second hand car. Well done team if I could have given my experience 10 stars I would have. 👏👏

10 January 2026
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Reply from Motorpoint - Edinburgh

We're happy to hear that you had such a positive experience! It's great to know that our team made you feel comfortable and met your needs without pressure. We appreciate your kind words about the car's condition and the team's friendliness. Thank you for recommending us!

Thank you
Shannen

Rated 5 out of 5 stars

Audi S3

Another great buying experience from start to finish. Big Thanks to Craig, Connor & Shannen

7 January 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you had a great buying experience. We appreciate you acknowledging our team's efforts, and we thank you for your positive feedback.

Thank you
Shannen

Rated 5 out of 5 stars

Good communication from Connor

Good communication from Connor, he has been very helpful in answering any questions I had.

30 December 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that the communication was helpful and your questions were answered. We appreciate your positive feedback and your time.

Thank you
Shannen

Rated 5 out of 5 stars

Steven was great when I purchased my…

Steven was great when I purchased my car, spoke me thru the whole process and made me feel at ease without any pressure

20 December 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that your car-buying experience was great. It's wonderful that the process was smooth and comfortable for you. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

1st class service

The service myself and my mum received at motorpoint edinburgh was excellent.. From first entering the showroom, to the purchase and pickup of my car. The staff couldn't be more helpful, friendly, relaxed atmosphere, with no pressure whatsoever. Connor was the salesperson who initially dealt with the sale , then when I picked the car up, another sales person dealt with us and the manager helped us with all documentation etc. Everything was dealt with smoothly and with no worries about endless amounts of paperwork etc... couldn't be happier with the service we received, thanks to all the staff at motorpoint edinburgh. Would definitely highly recommend and cannot fault anything .

18 December 2025
Unprompted review
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Reply from Motorpoint - Edinburgh

We're happy to hear that you and your mum had an excellent experience. It's great to know that our team provided helpful and friendly service throughout your car purchase. We appreciate your recommendation and are glad everything went smoothly. Thanks for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was very efficient. Never felt pressured to purchase & customer service was the best I’ve ever had in buying a car.
We purchased and drove away on the same day and it only took 2 hours. Would defo recommend Motorpoint.

19 December 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you found the car-buying process efficient and pressure-free. It's great to know our customer service stood out and that you were able to drive away on the same day. Thank you for recommending us!

Thank you
Shannen

Rated 5 out of 5 stars

First class service

What can I say the service is received was excellent. How all transactions should be straight forward precise and no bull. Everything explained clearly. Bought the car i wanted in under 20 mins now thats service

11 December 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that you found our service excellent and efficient. It's great to know that you were able to purchase the car you wanted so quickly. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

M y long search. The whole process of searching

The whole process of searching, reviewing and having the vehicle brought up to a depot near me was very easy and straight forward.

4 December 2025
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Reply from Motorpoint - Edinburgh

We're happy to hear that searching and receiving your vehicle at a nearby depot was easy and straightforward. Thank you for your positive feedback!

Thank you
Shannen

Rated 5 out of 5 stars

Lewis in Edinburgh- above and beyond our expectations

Ordered a car and picked it up after doing the paperwork at Motorpoint in Edinburgh- Lewis was looking after our order and did a great job - especially going above and beyond our expectations to find missing service history of the vehicle we were interested in - first class - highly recommend him if you are buying from Motorpoint in Edinburgh

11 December 2025
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you had a positive experience picking up your car. It's great to know that our team member exceeded your expectations by finding the missing service history. We appreciate your recommendation!

Thank you
Shannen

Rated 5 out of 5 stars

Edinburgh

From first walking in to driving away with my new car I was allowed to go at my own pace. I was not pressured into anything and my contact ( Steven) was knowledgeable and even found the answer to a couple of questiona i had.

9 December 2025
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you felt comfortable and well-supported during your car-buying experience. It's great to know that our team was able to provide you with the information you needed. Thank you for your positive feedback!

Thank you
Shannen

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