Motorpoint - Derby Reviews 

Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.

Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.

Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.

Very pleased we the service I received when I bought my new car

very good service, linked us between branches well and allowed us to test drive a car which we knew were weren't going to buy but wanted to check the model (Burnley branch - excellent). Picked up the car from Derby store, very good service - Franco

We have had our cars for over 20 years from motorpoint . Always a simple process, pleasant helpful staff . Had 13 cars from them. Never a problem. We use the Derby branch but I’m sure they would all be as good. Recommend. Peter from Leicestershire

We were very happy . We were greeted at the door and taken to the sales person Joseph Dickinson who had already got the car ready for viewing . The deal was done and Joe was very patient and efficient … we drove home in our new car ! Highly recommend MotorPoint Derby .

Staff were very helpful, polite and patient. They explained everything in detail.
The prices are good compared to other companies.
Overall I had a great experience and I would definitely use again or recommend them.

Cory who assisted me purchase my new vehicle was very professional and listened to what I required.
I love how the staff all seem to have a good relationship with each other and are happy at work. It creates a lovely relaxed atmosphere.

The salesman was friendly and made my experience a good one

Great all round information provided and very friendly staff any questions you had they would easily answer them(Derby branch)

Very friendly and obliging staff. Buying a car made easy. This is my second car from you. I would easily recommend you to friends and family. Thank you.

Very easy experience, like ordering food in a restaurant.
Great service from Joshua

Very helpful, polite and supportive staff, from intial contact with sales team through to the test drive prior to purchase, all the way through to the final valeting and dealing with insurance to take car home.
Couldn't have asked for a better exerience.
Oh, and the new building is welcoming and much nicer than may others.

Second time I’ve bought a car at Motorpoint Derby. The staff were very helpful, friendly and yet professional. The entire experience at the dealership was indeed a positive one. However I did not like Motorpoint telephone pool. I understand that as it is a pool, customers are dealt with quickly but it is impossible to actually talk to a specific dealership and/or salesperson (?!). When you insist, they just put you on hold for the longest time until they just cut off the call.
Conclusion: Derby Motorpoint is great. Motorpoint telephone service, rubbish

Very knowledgeable about the car,very polite and answered questions quickly and clearly.I would definitely recommend Motorpoint.

Excellent service at Motorpoint in Derby on 19th April 2026 from Chloe who sold me my Audi A3 Hybrid and part exchanged my old vehicle at a fair price. Reservation and credit checks over the phone were easy as was having to postpone my collection to later in the day at short notice due to a faulty fuse on the trade-in vehicle (which was fully rectified before handing it over). She also arranged for a complimentary battery replacement on the spare key fob to be done at the Sheffield showroom.

Also thanks to Elliot on the phone for arranging the PCP agreement and Adam at the Sheffield showroom who I had met with the week before.