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Motorpoint - Chingford Reviews 

786
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branc... See more

Company replied

Rated 5 out of 5 stars

Purchased a Peugeot e5008 from Osman at Chingford. I was really impressed with his approachability and he went above and beyond to make it a really satisfying purchase. Thank you very much Osman!... See more

Company replied

Rated 5 out of 5 stars

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more

Company replied

Rated 5 out of 5 stars

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

786 reviews

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4.7

All reviews

(786)

6,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a Peugeot e5008 from Osman at…

Purchased a Peugeot e5008 from Osman at Chingford. I was really impressed with his approachability and he went above and beyond to make it a really satisfying purchase.

Thank you very much Osman!

14 August 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're delighted to hear about your positive experience and that our team member went above and beyond to make your purchase satisfying. Thank you for sharing your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

My intial contact was with Faheem…

My intial contact was with Faheem Ramzan . Who was extremely helpful and knowledgeable and found me the car I wanted closer to home . On the day of pick up the Staff and Manager at the Chingford Branch were very friendly and helpful. With Chloe Brown very helpful in finishing off our finance before leaving. A relaxed and pleasant experience getting my New Car from Motorpoint . Thank you.

9 August 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was helpful and knowledgeable, making your car buying journey relaxed and pleasant. We truly appreciate your kind words.

Thank you
Motorpoint

Rated 4 out of 5 stars

Very friendly

Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done

27 July 2026
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Reply from Motorpoint - Chingford

We're so pleased to hear that you found our staff friendly, helpful, and knowledgeable. It's great to know that even with a feisty negotiation, the desire to get the deal done was always constructive.

Thank you
Motorpoint

Rated 5 out of 5 stars

The young lady that dealt with me was…

The young lady that dealt with me was very helpful and throw

11 August 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us a review. We're happy to hear that our team member was very helpful.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very easy and quick process

Very easy and quick process. Mr. Erkan and Ibrahim were both very helpful.

5 August 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so pleased to hear that you found the process easy and quick, and that our team members were very helpful. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Friendly helpful open and upfront

Friendly helpful open and upfront. No hidden sales agenda. Said what needed to happen, and did it. Great service. Thanks Raj

10 August 2026
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Reply from Motorpoint - Chingford

We're so pleased to hear about your positive experience and that our team was friendly, helpful, and upfront. Thank you for acknowledging the great service you received!

Thank you
Motorpoint

Rated 1 out of 5 stars

They are rip off

They are rip off . I wanted to sell the car to them . They give me £100 on my car . The car I bought is lit £4.399 . I don’t recommend them . Time wasting

11 August 2026
Unprompted review
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Reply from Motorpoint - Chingford

We are sorry our valuation did not meet your expectations. We appreciate you sharing your feedback with us.

Thank you
Motorpoint

Rated 5 out of 5 stars

Thank you to Vash for the great…

Thank you to Vash for the great customer service, quick and easy selling my car!

10 August 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're delighted to hear that you received great customer service and found the process of selling your car quick and easy. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

I will recommend you to all my friends

Very good
Good service
Good cars
Good prices

30 July 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so happy to hear you had such a positive experience with our service, cars, and prices! Thank you for your wonderful feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Ordered the car through the website

Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went.

Zeynap who looked after me was very pleasant and professional and was a pleasure to deal with

2 August 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so pleased to hear that your car buying experience was smooth and efficient, from ordering online to driving away in your new car. It's wonderful to know that our colleague provided such pleasant and professional service. Thank you for sharing your positive feedback!

Thank you
Motorpoint

Rated 4 out of 5 stars

The gentleman who actually attended to…

The gentleman who actually attended to me was very polite helpful and professional even though he was acting on behalf of Nik, who I started dealing with who is also a lovely gentleman. Apparently Nik, also attended to me in 2022 when I got my car at Motorpoint.
Unfortunately I had to pay extra £250 against my initial agreement deposit of £3000/part exchange when another colleague had to review my finance with the finance company stating some reasons I couldn't understand.
Overall I would say my experience was very good and I can confidently recommend anyone to Motorpoint.

31 July 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our team members were polite, helpful, and professional during your visit. We're also glad to know you'd confidently recommend us. We understand your concern regarding the additional payment for your deposit, and we acknowledge that the reasons provided were unclear. We are always looking for ways to improve our communication and ensure our customers have a full understanding of their agreements. Your feedback is invaluable as we continuously strive to enhance our service.

Thank you
Motorpoint

Rated 5 out of 5 stars

The service I had was fantastic very…

The service I had was fantastic very quick and efficient. Made the buying a new car satisfying and easy. Would highly recommend and use again

31 July 2026
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Reply from Motorpoint - Chingford

We're so pleased to hear that the service you received was fantastic, quick, and efficient. It's wonderful that we made buying your new car satisfying and easy! Thank you for your high recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Superb experience!!

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Together they made our experience great and easy. The customer service at Chingford is exemplary, the cars are good quality and competitively priced.
A massive thanks to Zeynep who was very welcoming, interactive and smiled the whole way through.

3 August 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're delighted to hear your experience from beginning to end was brilliant! It's wonderful that our team made your car exchange easy and great. We appreciate your kind words about our customer service and the quality and pricing of our cars.

Thank you
Motorpoint

Rated 5 out of 5 stars

New Tuscon

Got the car I wanted. Fair part exchange price. Changeover was smooth and the staff were professional and friendly.

1 August 2026
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Reply from Motorpoint - Chingford

We're so glad to hear you found the car you wanted and that the part exchange price was fair. It's wonderful that the changeover was smooth and that our staff were professional and friendly.

Thank you
Motorpoint

Rated 5 out of 5 stars

Bought a car from Zeynep here

Bought a car from Zeynep here. She was great and very friendly, will come back here again if we want to buy another!

1 August 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience with us and that our team member was great and friendly. We look forward to welcoming you back in the future!

Thank you
Motorpoint

Rated 5 out of 5 stars

Good job to Michaels in derby and…

Good job to Michaels in derby and zeynad. Keep it up

22 July 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We appreciate your kind words and are glad you had a positive experience. We will share your feedback with our team.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great service

Great service. All staff that I interacted with were helpful and informative. Thank you

25 July 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so pleased to hear that you experienced great service and found our staff to be helpful and informative. Thank you for your kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great experience

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices.
They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country!
Highly recommended .

28 July 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so pleased to hear you had such a great experience with us! It's wonderful that our team was friendly and helpful, and that you found the exact car you wanted at such a competitive price. We truly appreciate your high recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Zeynep was fantastic to deal with

Zeynep was fantastic to deal with - made the whole process easy and stress free. Would reccomend

31 July 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're delighted to hear that our team member made the process easy and stress-free for you. Thank you for your kind recommendation!

Thank you
Motorpoint

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