Motorflog Reviews 

85
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and professional service, highlighting how exceptionally quick both the vehicle collection and the immediate payment processes are handled. Reviewers also deeply appreciate the friendly and supportive staff members who ensure that every single transaction remains completely smooth and straightforward from start to finish. Some people were dissatisfied with the purchased vehicle condition, explicitly reporting unexpected mechanical faults, engine lights, and underlying damages upon delivery. Consumers also mentioned that the cars often arrived with issues not visible in the online listings, pointing out a lack of transparency during purchases.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that certain employees were extremely... See more

Service

Reviewers mention positive feedback about service, highlighting quick vehicle collection, good prices, and... See more

Product

Reviewers highlight negative aspects of product, expressing deep dissatisfaction with hidden mechanical... See more

Payment

Consumers find payment to be fast and efficient, noting that money is transferred instantly or within a few... See more

User experience

People report positive experiences with user experience, highlighting how the process to sell the car was so... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom and Dan legends, thank you for your help! Would highly recommend Motorflog, made a mistake with collection and had travelled a long way, but these guys went out their way to help us sort it out an... See more

Company replied

Rated 5 out of 5 stars

Liam came to collect our Toyota Prius car and assisted in starting it and loading it onto the trailer. The money was transferred to us instantly and for the amount originally quoted. No issues at all,... See more

Company replied

Rated 5 out of 5 stars

Liam is very professional in his job. He’s polite and caring. The removal of my car was so straight forward and quickly completed. Keep on doing what you’re doing, you’re excellent in the job you do... See more

Company replied

Rated 5 out of 5 stars

Just sold our car this week to Motorflog after having them recommended to us. A really easy hassle free service with help from friendly people to make the process as smooth as possible. If you want t... See more

Company replied


Company details

  1. Car Dealer

Written by the company

At Motorflog, we make buying and selling vehicles straightforward, transparent, and hassle-free. Whether you’re looking to sell your car directly, list it in a trade auction through Flog It, or buy vehicles at trade prices, our goal is simple — to offer a fair, honest service without the usual headaches. We buy vehicles in any condition, from pristine examples to damaged, non-runners, and insurance write-offs. Unlike many online car-buying services, our quotes are provided by real people, not automated systems, and if your vehicle is accurately described, the price we offer is the price we pay. We can also collect your vehicle and ensure payment is made before it leaves your possession. For customers wanting to maximise their return, our Flog It service allows vehicles to be listed into trade auctions where verified buyers compete, helping sellers achieve strong market prices while staying in control with their own reserve. Motorflog is built on straightforward communication, fair dealing, and making the process as smooth as possible for both buyers and sellers. We’re proud to have helped customers across the UK with quick collections, transparent transactions, and professional service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(85)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam was very friendly and got the job…

Liam was very friendly and got the job done quickly and straight forward. Very much Appreciated.

3 September 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Chelsi,

Thanks for the lovely feedback. We’re glad Liam made everything quick, straightforward and easy for you.

We really appreciate you choosing Motorflog!

Rated 5 out of 5 stars

Great service

Great service. Easy to use, paid agreed price with no fuss. Liam was quick and professional on collection.

3 September 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Martin,

Thanks for the great feedback. We’re really pleased you found the whole process easy and straightforward, with the agreed price paid and no fuss on collection.

We’ll be sure to pass your kind words on to Liam. Thanks for choosing Motorflog!

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with. Lovely man called liam kept me well informed of everything.

20 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Sarah,

Thank you for the lovely review. We’re glad everything was quick and easy, and that Liam kept you well informed throughout the collection process.

We really appreciate your feedback and hope you had a great experience with Motorflog.

Rated 5 out of 5 stars

Great experience

Great experience. Had my car taken by Liam really nice guy.

14 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi,

Thanks for the lovely feedback. We’re really pleased you had a great experience and that Liam made the collection a pleasant one.

Thank you for choosing Motorflog!

Rated 5 out of 5 stars

Excellent Collection Service

Liam came to collect our Toyota Prius car and assisted in starting it and loading it onto the trailer. The money was transferred to us instantly and for the amount originally quoted. No issues at all, would highly recommend 👌 Cheers Nigel Butterfield (Wilsden)

18 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Nigel,

Thank you for the fantastic review. It’s great to hear Liam was able to get everything sorted with the Prius and make the collection nice and straightforward.

We’re also pleased everything was completed exactly as agreed, with payment made promptly. Thank you both for choosing Motorflog!

Rated 5 out of 5 stars

Quick and easy

Liam was quick, easy going, and friendly. Super service - very impressed!

13 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Jacquelyn,

“Super service” is exactly what we like to hear! Great to know Liam made such a good impression and kept everything relaxed and straightforward for you.

Thank you for the lovely feedback.

Rated 5 out of 5 stars

Excellent and straight forward service…

Excellent and straight forward service from Liam.

The whole process from my initial enquiry to me waving Liam off took less than 24 hours.

Good price paid for the car and no haggling need.

Thank you

13 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Barry,

What a great review to read! We’re really pleased we could get everything sorted for you in less than 24 hours and make selling your car such a straightforward experience.

Thanks for choosing Motorflog, and we’ll make sure Liam sees your feedback too.

Rated 5 out of 5 stars

Made the process very easy

Made the process very easy. Collected on a weekend which we needed and done very competently. Would recommend to anyone.

8 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Graham,

Really pleased we could arrange the collection at a time that worked for you and make the whole process an easy one.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Great service from Liam

Great service from Liam. Called ahead and arrived on time. Paid the agreed price and all paperwork and payment handled very efficiently. Would recommend.

6 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Matt,

Thanks for the recommendation. It’s great to hear everything ran to schedule and that Liam made the collection, paperwork and payment nice and straightforward.

We really appreciate you choosing Motorflog.

Rated 4 out of 5 stars

No nonsense Motorflog

I had a nice, no nonsense experience with Motorflog. Other potential buyers had wasted my time trying to find faults even when I had already provided all information about the vehicle, then reducing their original offer by over anywhere between 50% to 200% even when they could find not fault. One potential buyer made one phone call then ghosted me.

Liam was prompt, efficient and friendly. Turned up when he said he would and didn’t take 3 hours metaphorically kicking the tyres. Overall, a positive experience of your service.

3 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Christian,

Thank you for taking the time to share your experience. We believe selling your car should be straightforward and that, when the information provided is accurate, there should be no need for unnecessary haggling or last-minute surprises.

Great to hear Liam was prompt, efficient and friendly on the day too.

Thanks for choosing Motorflog.

Rated 5 out of 5 stars

Quick easy experience dealing with liam…

Quick easy experience dealing with liam
Money transferred quickly
Would use again

6 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Mark,

Great to hear everything was quick and easy, and that Liam looked after you well on the day.

Thanks for choosing Motorflog — we’d be more than happy to help again in the future.

Rated 5 out of 5 stars

Would recommend

I don’t usually write reviews but I would defiantly recommend motorflog, they paid the exact offer they gave me with no any charges added on after I signed.

27 July 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Roger,

We really appreciate you taking the time to share your experience. It's fantastic to hear the process was transparent from start to finish and that everything was completed exactly as agreed.

Thank you for recommending Motorflog.

Rated 5 out of 5 stars

Best service and best rate in town and…

Best service and best rate in town and also I received a payment straight away in few minutes Liam is very good man he help me with all documents

4 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Khan,

Thank you for your kind review. We're delighted to hear you were happy with the offer, received payment quickly and that Liam was able to help throughout the process.

We really appreciate your recommendation.

Rated 5 out of 5 stars

Liam was very professional

Liam was very professional, took 15 mins and price offered was price paid

3 August 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi James,

Thank you for your review. We're delighted to hear Liam provided a professional service and that everything was completed quickly and exactly as agreed.

We really appreciate your feedback.

Rated 1 out of 5 stars

Unhelpful and unhelpful

unhelpful operator
Instead to help the costumers they was created more problems
Unsolved problems, lost business with 3th party , lost time /resources and money
Very bad services

28 July 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Mario,

We're sorry you feel this way, however we believe your review omits important context.

Your account was not restricted because you asked for help or raised concerns. It was restricted after you failed to complete a legally binding auction purchase and refused to pay the relisting fee required under the platform's terms and conditions, which every bidder accepts before participating.

As the matter could not be resolved, it proceeded to court, where the court found in Motorflog's favour and ordered that the relisting fee be paid.

Following this, we made the decision not to reinstate your account. This was not simply because the relisting fee remained unpaid, but because you continued to reject the very terms and conditions that govern the auction platform. Those terms apply equally to every user, and we cannot allow access to a platform where a member has demonstrated that they do not accept or intend to comply with the contractual obligations that every other bidder agrees to.

We appreciate that you disagree with that decision, however it was reached after a lengthy process and was based solely on your actions and repeated refusal to comply with the platform's agreed terms.

We remain committed to treating every customer fairly and applying the same rules consistently to all users.

Rated 5 out of 5 stars

Sold my car to motorflog

Sold my car to motorflog, the process was simple, we received a quick response and valuation, good communication re collection of my car.
we arranged collection the same day, driver rang 30 minutes before he arrived.
The driver call Liam was friendly and made the job go without any problems
Thank you Liam 5*

21 July 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Paul,

Thank you for taking the time to leave such a detailed review. We're delighted everything came together so quickly and that Liam helped make the collection straightforward.

We'll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Great & easy process

Great & easy process, money in my account immediately & dvla informed within minutes. My driver Liam was very helpful & polite. All in all a great experience.

21 July 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi John,

Thank you for sharing your experience. We're glad everything was completed promptly and that Liam provided such friendly service.

We appreciate you choosing Motorflog.

Rated 5 out of 5 stars

Great service

18 July 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Anthony,

Many thanks for your kind words. We're delighted you had a great experience.

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