Being in Australia it's a long way to return the wrong parts so before making my order for Renault AC compressor and condenser I sent the car VIN to Motor Doctor and within a couple of days they confi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I just bought my Range Rovers Evoque only 2 months, I like the car, BUT I never know it’s a car for long distance, so I have been using the car for school runs my teenagers children love it, I work... See more
Company replied
Helpfully (and correctly) advised me NOT to buy from them! My mechanic said I would need to buy a genuine VW part at £300+vat because motor factors didn't stock it. Finally came across the part (... See more
Company replied
Motor Doctor staff are professional and ready to assist their customers (either by telephone or email) choose the correct parts for their vehicle. The ordered parts are promptly supplied from their w... See more
Company replied
Company details
Written by the company
Online shop Motor-doctor.co.uk - Giant auto parts range for your car. Buy Audi, BMW, Opel, VW and many more appropriate car parts from totally of 45 car brands 24h online
Contact info
4.8
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely disgusting company
Absolutely disgusting company. False advertising.
Web-site page clearly states 48 Hrs Delivery, I have waited 3 days to be told that my order is just being processed and to expect 5 working days delivery.
Wish there was someone to report this company to.
DEFINITELY DO NOT RECOMMEND !!!
I would make it ZERO STARS if possible.
26 September 2018
Said available for despatch in 24 …
Said available for despatch in 24 hours, phoned, was told they would be with me either Friday or Monday, only despatched on Saturday, arrived the following Thursday. MOT re-test window long since passed, so had to pay for a full new test.
Generally a bad service, and certainly very misleading.
27 June 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.