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MotoPress Reviews 

680
•
TrustScore 4.5 out of 5

4.5

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for providing prompt and exceptionally helpful assistance, often going the extra mile to successfully resolve complex technical problems. Many people note that the digital products are highly reliable, straightforward to install, and offer great flexibility for managing their professional online websites. However, some customers also noted significant frustrations regarding rigid refund policies, subscription terms, and unhelpful responses when seeking proper issue resolution. A few reviewers experienced unexpected difficulties with software access and felt that specific functional limitations should be communicated much more clearly beforehand.

What people talk about most

Customer service

People report positive experiences with customer service, frequently highlighting fast, professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt assistance, clear... See more

Product

Users describe ambiguous interactions with product features, as some consumers praise the reliable plugins,... See more

Website

Consumers find website to be ambiguous regarding plugin access and features, as people experience both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... See more

Rated 5 out of 5 stars

Excellent plugin to use and very easy to setup. The top thing is excellent customer support service. Thanks to the team and especially Eugene from customer support. Best of luck team.

Rated 5 out of 5 stars

I run a tourist accommodation and use the MotoPress Hotel Booking plugin. I had a very technical issue with a multilingual plugin (TranslatePress) that was not translating email links correctly.... See more

Rated 5 out of 5 stars

Hotel Booking seemed like the best solution for our project, and that’s definitely proven to be the case. I had just two minor adjustments I needed help with, so I reached out to support, and the... See more

Company details

  1. Software Company
  2. also in
  3. Software Vendor
  4. Vacation Rental
  5. Website Designer

Written by the company

MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

680 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(680)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Good if you want something very basic like a contact form.

This is my second review as I had to come to back to edit after discovering a few things. I think the Appointment Booking plugin provides only just that. If you need to allow your users to create an account, enter additional information, login in the future, manage and update their info, then you're at the wrong place.. The plugin is simply not robust enough and does not provide that feature.. The Checkout Fields addon costs almost as much as the plugin itself but all it does it add extra fields to the form.. The data entered by the customer will not be captured and added to the customer's account.. It acts like Contact Form 7 or any other contact plugin, it adds the data to the booking but not the customer's account. In addition, plugin and addon come with very basic styling.. No themes or templates to allow for width, column numbers.. etc.. All it does is change a few colours.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with MotoPress and their exceptional customer service. Working directly with Andre has been amazing—he consistently goes above and beyond to accommodate our requests. I highly recommend MotoPress!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Assistance

Got an amazing assistance from Andre.
He answered all my questions quickly, and helped me to fix the issue I asked for.
Strongly recommended :-)

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Always on top!

Always on top!! André solved my problems as always, very fast service, throughout the day

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect solution for my booking needs

The Moto Appointment booking plugin works exactly as I expected: simple, nicely integrated, with minimal code to have a great call to action plugin. Support is very efficient and helpful!

11 November 2024
Unprompted review

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